Philip Underwood | Page 10

My first pre-owned Toyota My husband and I were not in the market for a vehicle purchase. Our used 1998 Honda Accord has been a money pit for the past 2 years. The last time it My husband and I were not in the market for a vehicle purchase. Our used 1998 Honda Accord has been a money pit for the past 2 years. The last time it broke down it was way too expensive to fix. We went to Lithia Toyota on a Sunday on purpose because I wanted to take my time and just see what they had. The next day I went online to view used vehicles under 10k. I showed interest and got a call from Phillip Underwood. I was at work so I couldn't answer. He emailed me soon after letting me know he would be happy to assist me. We told him what type of payments we were looking for, no trade-in, and no money down. We came in to test drive the first vehicle but it had some mechanical issues and he walked with my husband and I around the lot to pick something else out. We test drove a 2008 Toyota Corolla. We liked it and he submitted the paperwork to my bank. That didn't work out with no money down or with the type of payment we had budgeted. So I looked online and found a 2013 Toyota Corolla. I called Phillip and told him "try that one for us". He sent in the paperwork to our bank. Phillip held that car for us for over a week until we could get some things taken care of before the loan was approved. Phillip gave us our space. He checked up just the right amount of times. Not too many times and didn't let too much time pass either. He was relaxed and made us feel at ease. Everything worked out great! No money down and our monthly payments were within our budget. I will definitely recommend Lithia Toyota and Phillip Underwood to anyone I know that is in the market for buying a pre-owned or new Toyota. We will definitely come back when we are ready for a Toyota Tundra. My experience with buying a pre-owned vehicle from a dealership was a great one. But made even better by buying a pre-owned Toyota from an awesome team at Lithia Toyota! More

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New car purchuse Phil was very knowledgeable and courteous got thru the paperwork expeditiously. He was very low pressure. He was intentive to our needs and found wha Phil was very knowledgeable and courteous got thru the paperwork expeditiously. He was very low pressure. He was intentive to our needs and found what we wanted. Great job Phil More

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Customer Mr. Underwood went above and beyond to make my first experience with Toyota a great one! Everyone at Lithia Toyota exhibited professionalism and frien Mr. Underwood went above and beyond to make my first experience with Toyota a great one! Everyone at Lithia Toyota exhibited professionalism and friendliness that makes you to want to come back! More

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Personalized Experience I bought a Toyota Camry last June from Philip Underwood and had to buy a new car this June because of the hail storm. I went to him first when I knew I bought a Toyota Camry last June from Philip Underwood and had to buy a new car this June because of the hail storm. I went to him first when I knew I needed a new car. He worked with our insurance and kept in touch with me throughout the process. I had an issue with my keyless entry (nothing pertaining to the integrity of the car itself) and he went out of his way to get it taken care of for me. I have already recommended him & the dealership to friends/family! More

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Overall great experience! I compared prices on line with several dealerships in and out of town and noticed that your prices were consistently lower than most of the other deal I compared prices on line with several dealerships in and out of town and noticed that your prices were consistently lower than most of the other dealerships. I set up an appointment by email with Phillip to meet on Saturday and just wanted to see what was available and see the best deal I could get. We narrowed down the two vehicles we were interested in and drove one of them. Phillip was very helpful to show us all of the new features that Camry had to offer. We decided to purchase the car and he was so easy to deal with. We had friendly negotiations and agreed on a final deal and he made the rest very easy. I would recommend him to my friends and family and would come to him again for another purchase. His personality and character were genuine and it was a delight to work with him! More

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yep i bought a camry Phill took care of me when i purchased my new camry. Mad the process very easy and efficient. Was able to handle the entire process over the phone wh Phill took care of me when i purchased my new camry. Mad the process very easy and efficient. Was able to handle the entire process over the phone which made me very happy. More

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Lithia Phil Underwood is a true asset to Lithia. He is very personable. Kyle did a great job showing me the car I wanted to buy. I will definelty recomme Phil Underwood is a true asset to Lithia. He is very personable. Kyle did a great job showing me the car I wanted to buy. I will definelty recommend Lithia to my friends and family. More

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I bought a new Honda five years ago from Philip Underwood and was very pleased with his professional knowledge and courteousness. He has only gotten better as he handles Toyotas. I always feel that I am de and was very pleased with his professional knowledge and courteousness. He has only gotten better as he handles Toyotas. I always feel that I am dealing with an honest and competent salesman when I work with him. He has always been available for questions and help after my purchases. I recommend him to my friends when they are looking for a dealer. More

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It was a good experience because the seller has knowledge about the vehicie and also had the necessary patience to close the deal. Thanks you! about the vehicie and also had the necessary patience to close the deal. Thanks you! More

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Phil was extremely helpful through this whole process. He was very informative and made sure we knew what was going on the whole time. He worked hard to get us into a vehicle that fit our needs perfectly. was very informative and made sure we knew what was going on the whole time. He worked hard to get us into a vehicle that fit our needs perfectly. More

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