Check out Phillip Richardson's reviews on DealerRater

October 29, 2023

Dealership Rating

Employee Rating

Excellent service in each phase of the process. Each member of the sales team were exceptionally professional Each member of the sales team were exceptionally professional More

by RONNIE.SOWELL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 02, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 29, 2023

Dealership Rating

Employee Rating

Phil Richardson was absolutely great to work with. He kept us highly informed and was amazing with his customer service. Great dealership to work with and service Center personnel are great and atte He kept us highly informed and was amazing with his customer service. Great dealership to work with and service Center personnel are great and attentive to cars needs. More

by kathykuper

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 02, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 20, 2023

Dealership Rating

Employee Rating

This dealership is Professional, competent, and pleasant. It was a pleasure to purchase a car from them It was a pleasure to purchase a car from them More

by deena0

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Robby Phillips

Helpful 0

Report | Print

Oct 24, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 18, 2023

Dealership Rating

Employee Rating

All in all was pretty quick and timely getting an answer on being approved, financing was good as well. on being approved, financing was good as well. More

by texastransport60

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 19, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 09, 2023

Dealership Rating

Employee Rating

I got in promptly and the service was excellent. They kept me informed the entire time and they had me out in no time. They kept me informed the entire time and they had me out in no time. More

by david7118

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 10, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 06, 2023

Dealership Rating

Employee Rating

Great people. Great experience. This is the 2nd car we bought from Frank Brown. Phil has been a wonderful help. We will definitely be back Great experience. This is the 2nd car we bought from Frank Brown. Phil has been a wonderful help. We will definitely be back More

by sandihchai

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 07, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 04, 2023

Dealership Rating

Employee Rating

The service department always does a great job with our Hondas and makes the experience comfortable and convenient. Dale Loveless is excellent! Hondas and makes the experience comfortable and convenient. Dale Loveless is excellent! More

by ddodson60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 01, 2023

Dealership Rating

Employee Rating

One of the easiest car buying experiences I’ve ever had, and i got exactly the car I was looking for. and i got exactly the car I was looking for. More

by kmahurin

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 31, 2023

Dealership Rating

Employee Rating

Awesome service Friendly knowledgeable and efficient staff Worth every penny of the cost of coverage staff Worth every penny of the cost of coverage More

by edwardboyer1377

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean service center

Helpful 0

Report | Print

Sep 01, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 17, 2023

Dealership Rating

Employee Rating

They take good care of the customers and the cars. They are very busy, so I had to wait a few days for them to fix my car. They are very busy, so I had to wait a few days for them to fix my car. More

by guimbelleaux

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 18, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda