Phillip Richardson
Phillip Richardson at Frank Brown Auto and Truck Ranch
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Phillip Richardson | Page 3

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.9
315 Reviews

Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Specialties & Trainings

Honda Council of Sales Leadership 2018

Honda Certified

View more specialties & trainings
4.9

315 Reviews

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315 Reviews of Phillip Richardson

August 17, 2023

Dealership Rating
Employee Rating

They take good care of the customers and the cars. They are very busy, so I had to wait a few days for them to fix my car. More

by guimbelleaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 17, 2023

Dealership Rating
Employee Rating

Great experience nice people and great service. I was from out of state and had questions about the area service guy’s welcomed me and answered all of my questions More

by Mecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Botello

Aug 18, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 09, 2023

Dealership Rating
Employee Rating

They are honest, straightforward, not pushy with a good quality line of vehicles to choose from More

by jw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

July 19, 2023

Dealership Rating
Employee Rating

Quick easy negotiation and transaction. Our salesman was great to deal with and the process was very smooth. More

by myrddincox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

July 02, 2023

Dealership Rating
Employee Rating

Great sales personnel, along with good service department prompt repairs service riders could be more appropriate about working with the customer More

by dprieto56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 21, 2023

Dealership Rating
Employee Rating

Just bought our second car at Frank Brown. We really like everyone we’ve dealt with. Sales to service, it’s a great group of people. More

by Rbtkjt
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robby Phillips

Jun 22, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

June 10, 2023

Dealership Rating
Employee Rating

Always a pleasant encounter. Know the work will be done right the first time. Friendly staff. More

by E Cason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

May 21, 2023

Dealership Rating
Employee Rating

The Frank Brown Honda Dealership made it quick and easy to purchase a new car. More

by kiaunah.jenks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 05, 2023

Dealership Rating
Employee Rating

Excellent dealership. Phil was very knowledgeable about the pilot. Would buy here again. Lol again.. that’s more than 15 More

by lannyfowler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

April 13, 2023

Dealership Rating
Employee Rating

The purchase of my new Honda Accord Hybrid, was very professional in dealing with Phil Richardson. I am truly a Honda customer with this being my 10th purchase from this dealership. More

by michaelrotenberry2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

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