Phillip Rucker

Had an appt and they didn’t know I was coming - yet got several reminder text- took 2.5 hrs for. 1-2 hr xx just to see what they needed to do to fix horn and tailgate lift. Then forgot me for over an hr af several reminder text- took 2.5 hrs for. 1-2 hr xx just to see what they needed to do to fix horn and tailgate lift. Then forgot me for over an hr after they told me they were done and just making the estimate. When I went to xx- they had gone to lunch. Without a word to me. Uggggg. My time was not valuable at all to them More

by MCATEEROBINE Verified Customer Verified Customer

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Subaru of LR has been excellent up to our last visit for an oil change and tire rotation. All four rims on our 2024 Crosstrek were damaged during the tire rotation. They should have notified us of the damag an oil change and tire rotation. All four rims on our 2024 Crosstrek were damaged during the tire rotation. They should have notified us of the damage since it is very visible but we found it later ourselves. We currently have a request filed to have the four rims repaired to the condition they were in before the rotation. We have not had any complaints with any service on this or our previous Crosstrek. More

by chiefsavst Verified Customer Verified Customer

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The Subaru of Little Rock service department is fantastic. Extremely courteous, timely, and the waiting area is very nice. fantastic. Extremely courteous, timely, and the waiting area is very nice. More

by THardin Verified Customer Verified Customer

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Fast service …communicative throughout service process . . professional and attentive .. been utilizing Subaru’s service dept for life of my car . professional and attentive .. been utilizing Subaru’s service dept for life of my car More

by Gablonsky Verified Customer Verified Customer

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Just waft I expected, prompt, courteous, friendly, reasonable pricing, very informative, will definitely return for next service reasonable pricing, very informative, will definitely return for next service More

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Prompt, courteous service with a detailed account of what was done, and what needs to be done in the future. was done, and what needs to be done in the future. More

by A_EDEN Verified Customer Verified Customer

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The service experience was better this time than in November,2024. Phil Rucker was very welcoming and did an excellent job communicating with us. Dealership was clean and busy. November,2024. Phil Rucker was very welcoming and did an excellent job communicating with us. Dealership was clean and busy. More

by Windy4 Verified Customer Verified Customer

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Fantastic dealership and staff. We are very pleased with the service and professional experience that they provide. We are very pleased with the service and professional experience that they provide. More

by michaelamckinney2005 Verified Customer Verified Customer

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Very nice service team. Waiting area was clean and conducive to working. Time required was less than expected Waiting area was clean and conducive to working. Time required was less than expected More

by sjohnson68 Verified Customer Verified Customer

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Love my dealership, Melanie, who sold me the car, the service technicians. One thing that I have a problem with is the 3% surcharge on using a credit card. That is unfair. I chose Subaru because of the r service technicians. One thing that I have a problem with is the 3% surcharge on using a credit card. That is unfair. I chose Subaru because of the reliance of the vehicle and have kept all the service on it. I feel like I am being punished for having to use a credit card. And 3% is really high anyway. So, that’s all I got to say about that. More

by mary Verified Customer Verified Customer

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