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Phillip Rucker
Phillip Rucker at Subaru of Little Rock

Phillip Rucker

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Phillip Rucker

April 04, 2026

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Employee Rating

The service techs are very friendly and professional. The work in the shop seems to be done competently and timely. The waiting area for the service group is very well appointed. My only complaint is wi More

by tomboothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pablo Moncho, James Brumfield, Maddie Smith, Jessie Havniear, Duncan Howard, Kari Bratton

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Apr 04, 2026

Subaru of Little Rock responded

Thank you for the five-star rating and for noting how friendly and professional our technicians were, along with the efficient work in the shop and the comfortable waiting area for your Subaru Outback. We apologize that our scheduling team’s phone manner and product knowledge did not match the rest of your visit. We’ll share your feedback with them so they can improve and deliver a more consistent experience. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 21, 2026

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Have always been treated amazing at every visit. They are very detailed in letting me know what may or may not need to be done with my vehicle and they usually have it done very quickly! I highly re More

by denisetucker33
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

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Mar 21, 2026

Subaru of Little Rock responded

We’re delighted to hear you feel well cared for at each visit. Our team takes pride in keeping you informed and completing work on your Subaru Outback promptly. Thanks so much for recommending us to everyone you know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 24, 2026

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Was great awesome service, friendly people. Fast and dependable. Love Subaru in little Rock. Awesome More

by NORMAKOWENS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Duncan Howard

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Feb 24, 2026

Subaru of Little Rock responded

Thank you for sharing your experience. We’re pleased our team delivered fast, dependable service and that you felt welcomed by our friendly staff. We appreciate you choosing us for your Subaru Crosstrek and look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 23, 2026

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Duncan was able to get me in and out in a very timely manner. I was planning on leaving my car over night. Greatly appreciated that. More

by ROWLANDDJ
Recommend Dealer
Yes

Other Employees Tagged: Landon Montgomery, Melissa Pearson, Duncan Howard, Alex Perez, Clayvius Baker

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Feb 23, 2026

Subaru of Little Rock responded

It’s great to hear Duncan completed your Forester service quickly and without needing an overnight stay. Thank you for the five-star rating. We look forward to serving your Subaru again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 24, 2026

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Very competent, friendly and reasonable time spent on vehicles to get you on your way. More

by FLAMETHECOCKATOO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

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Jan 24, 2026

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 14, 2026

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Bought 8 subarus here over 15 years. Was small now dealer is large. They have managed to continuously improve and keep up with the times More

by BRAGS216
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Recommend Dealer
Yes
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Jan 14, 2026

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 09, 2026

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The people at Subaru are very friendly and knowledgeable about their work. I recommend Subaru to anyone More

by judycagle4
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Recommend Dealer
Yes
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Jan 09, 2026

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 24, 2025

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Employee Rating

My first service visit after buying my Forester six months ago went smoothly and we are well-pleased with our treatment by the Subaru team! More

by rossjohnny84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 25, 2025

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 15, 2025

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Employee Rating

Great communication during service. Kept me updated with progress. Even sent a video of my car on the lift showing me all the things being checked. More

by doughallrdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 08, 2025

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Employee Rating

Phil helped me to get the leaking problem fixed. He was very helpful and nice. More

by laoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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