Phillip Rucker
Phillip Rucker at Subaru of Little Rock

Phillip Rucker

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Phillip Rucker

July 25, 2025

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Employee Rating

Prompt, courteous service with a detailed account of what was done, and what needs to be done in the future. More

by A_EDEN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 25, 2025

Dealership Rating
Employee Rating

The service experience was better this time than in November,2024. Phil Rucker was very welcoming and did an excellent job communicating with us. Dealership was clean and busy. More

by Windy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melanie Cavender

Jul 30, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 23, 2025

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Employee Rating

Fantastic dealership and staff. We are very pleased with the service and professional experience that they provide. More

by michaelamckinney2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 23, 2025

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Employee Rating

Very nice service team. Waiting area was clean and conducive to working. Time required was less than expected More

by sjohnson68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 21, 2025

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Employee Rating

Love my dealership, Melanie, who sold me the car, the service technicians. One thing that I have a problem with is the 3% surcharge on using a credit card. That is unfair. I chose Subaru because of the r More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Subaru of Little Rock responded

Hi Mary: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 17, 2025

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Employee Rating

This dealership truly caters to the needs of its customers! Onsite accommodations are over the top and service options couldn’t be easier or more friendly! More

by DMAKRIDGE1794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 17, 2025

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Employee Rating

Excellent customer service. Listened to my concerns and returned my car in a timely manner. More

by BONNIECARRILLO
Service Price Transparency
Service Time
Recommend Dealer
Yes
Jul 17, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 16, 2025

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Employee Rating

I was in and out before I knew it. 10/10 experience from start to finish More

by ct59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 10, 2025

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Employee Rating

I really appreciated the dealership making room for my car in the service schedule as I brought it in without an appointment. They changed out the battery and I was on my way. Thanks to everyone there! More

by GSTRAKSHUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 27, 2025

Dealership Rating
Employee Rating

While expecting an invoice of around $300, based on dealers inspection two weeks prior, I get a Text with bunch of “ADD TO CART” buttons totaling over $8,000. I’ve always been told that, with proper More

by rog.hett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2025

Subaru of Little Rock responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

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