Phillip Snyder | Page 9

It's Only 40k Very professional dealership; friendly, courteous and decent atmosphere. However, my fianceé and I felt pressured throughout the sale. We knew we wa Very professional dealership; friendly, courteous and decent atmosphere. However, my fianceé and I felt pressured throughout the sale. We knew we wanted a Jeep and the selection at Videon was great. Our sales rep promised to call us and keep us updated, however, throughout the process, I was always reaching out to him. When we finally arranged a meeting time, it was as if we were on his clock and needed to make prompt decisions with no real appreciation for our time or money. The first offer was an insult but he came back with a great deal the second time around so that was pleasing. Again however, we were thrown into the finance office and were pressured to commit to a $2,500 warranty offer, take it or leave it, with no time to review the offer and nothing was mentioned about the service prior to entering into the final sale. When we chose to neglect the service, we were justified in our choice with slamming of keys on the keyboard and a prompt signature and exit. Finally, we got our Jeep which was an amazing vehicle, but when we returned home, I checked the oil and found that it was very low. So, we were assured that it was ready to go but checking the dip stick and filling it with oil seems to be a pretty minor procedure to ensure transfer of a new vehicle. Overall, I suppose I'm nitpicking but it would have been a perfect experience if we felt valued and that our contribution to the dealership was recognized. Again, compared to other Jeep Dealerships, this was probably one of the better establishments but buying a car for us is something we do only a few times in our lives. We had high expectations so we were a little disappointed with the whole process. More

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Two cool "Sixty-somethings" with our first Jeep!! We couldn't be happier with the treatment we received at Videon. Phil Snyder, our Salesperson, was just the best!! Friendly, knowledgeable, courteou We couldn't be happier with the treatment we received at Videon. Phil Snyder, our Salesperson, was just the best!! Friendly, knowledgeable, courteous, and very patient, answering all of our questions throughout the process. We felt no pressure from him at all, rather a sincere desire to make sure that he put us in the right vehicle for our needs. He went out of his way to make sure that we were completely satisfied with our purchase, and we would highly recommend Phil to anyone looking to buy or lease a new car. Thanks Phil!!! More

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Second lease Dave & Phil really put together a great deal on a new Grand cherokee lease for me. This will be the second time around. Very pleased with the service Dave & Phil really put together a great deal on a new Grand cherokee lease for me. This will be the second time around. Very pleased with the service at this dealership. More

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First car ! Videon Dealership was a pleasure to work with, as they greatly helped me lease my first vehicle. knowledgable staff who provided great all around serv Videon Dealership was a pleasure to work with, as they greatly helped me lease my first vehicle. knowledgable staff who provided great all around service! More

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Jeeps with Phill I have been doing the battle of car shopping for about eight months and being indecisive like every female! I knew I wanted a renegade I wanted "My Sk I have been doing the battle of car shopping for about eight months and being indecisive like every female! I knew I wanted a renegade I wanted "My Sky" but I didn't know where to begin! Phill made not only the shopping experience stress free but made it like he has known me for years and knew I didn't know what I wanted just the gadgets and gizmos I wanted! I will go back to buy there again and tell anyone to buy there!! More

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purchase of Jeep Wrangler Unlimited Sahara for daughter Our experience purchasing a Jeep Wrangler Unlimited for our daughter was very positive and rewarding. We met with Phil Snyder 3 times over the course Our experience purchasing a Jeep Wrangler Unlimited for our daughter was very positive and rewarding. We met with Phil Snyder 3 times over the course of a month. He was very accommodating and patient while my daughter, husband and I all had different ideas in the exact Jeep we wanted to buy. Phil went above and beyond to work with us and help us find the perfect Jeep! He also went above and beyond to help us surprise our daughter with the car. I would highly recommend Videon Jeep and most certainly would work with Phil Snyder again in the future. Nancy R Wallace More

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Everyone I encountered throughout my buying experience was g Everyone I death with at Videon was incredible, Kim Ayala-Robinson found the exact car I wanted in my price range. Phil Sanders was kind enough to sen Everyone I death with at Videon was incredible, Kim Ayala-Robinson found the exact car I wanted in my price range. Phil Sanders was kind enough to send pictures of the vehicle when it arrived and had all the paperwork ready. Phil showed me all the controls. Melissa took care of the financial papers in a timely matter. The whole experience was quick and informative with extremely kind staff. More

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They are the best! Can't say enough about everyone at Videons. From the receptionist to the Service department they always make it a pleasant experience. Thanks so muc Can't say enough about everyone at Videons. From the receptionist to the Service department they always make it a pleasant experience. Thanks so much to Steve,and Jim for working out the best deal for me and the patience of Phil with helping me set up my Bluetooth. Kudos to Videon. Keep up the excellent work! PS love the white and those heated seats! More

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Great people to work with The Videon experience was by far the best I ever had to date. the sales people bend over backward to answer your questions, make you feel comfortable, The Videon experience was by far the best I ever had to date. the sales people bend over backward to answer your questions, make you feel comfortable, and they really work hard to get you in a car or truck that fits your parameters. They understand your concerns about financing and they go the extra mile to help you out! Dave Beatty and especially Phillip Snyder were absolutely tremendous in helping me get in the vehicle that I truly wanted but thought I could not afford. No shady sales people here, Just good honest people! Thanks guys ! and 1 more thing I want to say . If you are in the market for a new Chrysler ,Dodge ,Jeep or Ram, YOUR NUTZ if you don't go to Videon. More

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Phillip Snyder was excellent! No other way to explain our experience as awesome...Phillip kept us in the loop at all times and wanted to feed us, even if we werent hungry. Great ex No other way to explain our experience as awesome...Phillip kept us in the loop at all times and wanted to feed us, even if we werent hungry. Great experience. More

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