Phuong Pham | Page 5
Service Consultant
Ken Garff Lexus of Santa Barbara
350 Hitchcock Way
Santa Barbara, CA 93105
77 Reviews
Write a Review77 Reviews of Phuong Pham
July 19, 2018
Great service I called for an appointment to have routine maintenance done. They were able to fit me in within a few days. Phuong Pham was there to greet me and tak I called for an appointment to have routine maintenance done. They were able to fit me in within a few days. Phuong Pham was there to greet me and take the car. He was friendly and personable. More
July 16, 2018
Service Manager PHUONG is the best !!! Fantastic service at this dealership ! Phuong Pham , Service Manager is extraordinary : polite, efficient, loyal and honest. Have known him to take ca Fantastic service at this dealership ! Phuong Pham , Service Manager is extraordinary : polite, efficient, loyal and honest. Have known him to take care of all my Lexus 350RX when he organizes a pick up loaner from Sta Barbara to SLO and then drops my car back in immaculate condition. PHUONG you are the best !!! More
May 26, 2018
Excellent service Excellent service from the service department Phuong always helpful and make every detail is handled correctly and i say thank you to all your me Excellent service from the service department Phuong always helpful and make every detail is handled correctly and i say thank you to all your mechanic for doing exellent job. More
Other Employees Tagged: Efrain Lopez
April 19, 2018
Great Service Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on ou Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on our 2017 ES. We had a large nail which destroyed the tire. Phuong helped us with the replacement of the tire. Always excellent service from the service department. We normally deal with Derek Bishop on routine service and both service reps are excellent. We returned later to talk with Tony and decided to trade in our 2014 Lexus for a 2018 Lexus. We are extremely pleased with the new car as well as our 2017. Tony helped us with both transactions and is very knowledgeable on the technology and operation of the features. More
Other Employees Tagged: Derek Bishop , Tony Rucker
April 08, 2018
Great customer service They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help me all over again without pressure to add unnecessary items to my purchase. More
Other Employees Tagged: Glauco Pergolizzi
March 30, 2018
Fong is EXCELLENT Phuong matched the Toyota price for my tires. He called the morning of and made certain that the pickup and delivery of my car were timely. Phuong c Phuong matched the Toyota price for my tires. He called the morning of and made certain that the pickup and delivery of my car were timely. Phuong called to update me on the status of my car and the condition of my brakes. He returned the car in showroom condition. He had it cleaner than when I purchased it. He waived pickup and drop off fees. Phuong went beyond the call of duty and treated me like a most valued customer. I would like the phone number for Lexus Corporate to share my review!!! In gratitude Dr. Patricia Gordon More
February 28, 2018
Excellent Service Always We have been having our car serviced by DCS since 2013 and the service has always been excellent. Phuong always makes sure every detail is handled p We have been having our car serviced by DCS since 2013 and the service has always been excellent. Phuong always makes sure every detail is handled promptly and correctly. A first class operation every time. More
February 13, 2018
Great Service I live a thousand miles away from Santa Barbara and drive west frequently. I need a CA Lexus dealer that I can count on, and DCH Lexus is excellent. I live a thousand miles away from Santa Barbara and drive west frequently. I need a CA Lexus dealer that I can count on, and DCH Lexus is excellent. They always make time to do a thorough inspection before I head east. The service managers are extremely well informed and gracious. More
Other Employees Tagged: Efrain Lopez
December 21, 2017
Great Service! DCH Lexus Santa Barbara is our favorite Lexus dealership - they are always so helpful and nice to work with. The service reps always treat us with ki DCH Lexus Santa Barbara is our favorite Lexus dealership - they are always so helpful and nice to work with. The service reps always treat us with kindness and their customer service is impeccable! More
November 27, 2017
Phung was above and beyond.. He was the one whose taking care of my daughters car, when he was working on another DCH. We followed him and still being treated very well. He was the one whose taking care of my daughters car, when he was working on another DCH. We followed him and still being treated very well. More
Other Employees Tagged: Edward Simeon, Efrain Lopez , Alex Tumbunkon.

