Phuong Pham
Phuong Pham at Ken Garff Lexus of Santa Barbara

Phuong Pham | Page 4

Service Consultant

Ken Garff Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Phuong Pham

June 11, 2019

Dealership Rating
Employee Rating

#1 Service Dealer in Town Recently took my car in for service, and the servicemember(s) were all so friendly, courteous and all matters were handled in a timely manner. I am v More

by Janet818
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Edward Simeon

Jun 12, 2019

Ken Garff Lexus of Santa Barbara responded

Thanks for the perfect rating, Janet! Our friendly and courteous team is what makes our dealership so great! We look forward to taking care of you in the future!

June 04, 2019

Dealership Rating
Employee Rating

Reliable, Loving and Positive People in all positions Derek is someone who really cares about customer and the car with equal diligence. I always feel there is a team behind him that will provide quality More

by Michelebizwiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2019

Ken Garff Lexus of Santa Barbara responded

Thank you for this fantastic review of our dealership and compliments for Derek! We agree that he is an awesome help to our customers, and we're certainly glad to have him! Congratulations on your new purchase and come again soon!

March 29, 2019

Dealership Rating

Lexus service We were so pleased with DCH Lexus of Santa Barbara, they who had so much patience and kindness regarding the airbag replacement of out car. They was e More

by Bug off
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Efrain Lopez

Apr 01, 2019

Ken Garff Lexus of Santa Barbara responded

Thank you for this wonderful review of our facility! Our staff members are dedicated to providing professional, timely, and informative service, so we are pleased to hear that this was the case during your visit! We are proud to hear that you wish to return to us for any sales or service needs, and we look forward to working with you again.

February 13, 2019

Dealership Rating
Employee Rating

Service Department They are always helpful and efficient! Phuong and Edward are both great, they get me and out and keep me informed if there is ever an issue. More

by Love my car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Simeon

Feb 15, 2019

Ken Garff Lexus of Santa Barbara responded

Thanks for the wonderful review! We're happy that Phuong and Edward helped make your experience at DCH Lexus of Santa Barbara great! Thank you for your business!

November 18, 2018

Dealership Rating
Employee Rating

Great professional and thorough service every time! From the courtesty driver to the services completed, I have been satisfied every visit. I have owned my Lexus IS300 since 2002 and had it serviced by More

by bigpapa4640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2018

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent review! We are always thrilled to know that a guest has left DCH Lexus of Santa Barbara satisfied.

October 29, 2018

Dealership Rating

DON’T GO ANYWHERE ELSE I have just leased my 5th Lexus SUV in 15 years from this dealership and cannot recommend them enough. Their professionalism is excellent and they tre More

by SBauthor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Ken Garff Lexus of Santa Barbara responded

We appreciate the kind remarks about our team and your experience at DCH Lexus of Santa Barbara! We hope that you’ll continue to choose us as your number one dealership.

October 26, 2018

Dealership Rating
Employee Rating

The best service in town ! Thank you so much for accommodating my needs every time. The service is always amazing and I feel like I am the only customer they have. Thanks Rade More

by Radek123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2018

Ken Garff Lexus of Santa Barbara responded

We appreciate you Radek! Thank you for taking the time to leave this feedback. We are glad you enjoyed your time with us, and we hope to see you soon!

October 11, 2018

Dealership Rating
Employee Rating

I just bought my 4th Lexus! Excellent sales and service Since moving to the Central Coast this Santa Barbara Lexus dealership has felt like home. They are professional, service-oriented and have made purcha More

by kschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Bishop, James Porter, Yhaya Harb , Tony Rucker

Oct 12, 2018

Ken Garff Lexus of Santa Barbara responded

Thank you for the great feedback! We are happy to hear that you enjoyed your experience with us and that our services met your needs. We strive to provide a comfortable experience for all of our guests and are glad we could do that for you. We hope to see you again soon.

September 10, 2018

Dealership Rating
Employee Rating

Service Department I have always gotten terrific service at DCH Santa Barbara. Edward has always gone above and beyond. We have two cars under his care. Just going to More

by SB boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Simeon , Tony Rucker

Sep 13, 2018

Ken Garff Lexus of Santa Barbara responded

We’re delighted by your review! Thank you for the kind words about Edward, and we look forward to the next opportunity to provide you with great service!

August 06, 2018

Dealership Rating
Employee Rating

Excellent Our dealer and service Dept. Of choice for over 12 years! We have a 2007 and a 2010 RX350, well cared for By the gentlemen mentioned! More

by Careful consumers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Simeon

Aug 07, 2018

Ken Garff Lexus of Santa Barbara responded

Thank you for the fantastic review! We truly appreciate your business.

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