Phuong Pham | Page 8

Fast, easy and efficient! Phuong Pham is always very helpful & does exactly what he says. Great service! I was disappointed with the lady that checked me out when I paid my Phuong Pham is always very helpful & does exactly what he says. Great service! I was disappointed with the lady that checked me out when I paid my bill. She was visiting with another customer discussing recipes. She saw me walk in & go up to the counter and continued to visit with the customer who was sitting in the waiting area. After about 5 minutes (it didn't appear that that she was going to be stopping any time soon) so I ask a gentleman in parts if he or someone could help me. He looked up and saw she was visiting and told her I was was waiting to pay for my car etc. she turned and looked at me, then turned back and continued to discuss recipes with the other customer. Finally another young man came over and started to help me and that's when she came over and said "sorry" and took over. I still gave my service a 5 star, because of Phuong and I didn't want it to effect him. He is always professional and helpful. More

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Friendly salesman Yes it was a pleasure driving up and getting all the information I needed to get the right car and price would recommend it to anyone buying a vehicle Yes it was a pleasure driving up and getting all the information I needed to get the right car and price would recommend it to anyone buying a vehicle thank you Lexus of Santa Barbara More

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Superb Experience every time These guys are my go to guys when I need service for my Lexus. My service rep Phuong has always been there for me. He's fair and honest. The dealershi These guys are my go to guys when I need service for my Lexus. My service rep Phuong has always been there for me. He's fair and honest. The dealership overall is outstanding. When Phuong is not there, I'm not worried. Edward or Derek has always filled in without a hiccup. Don't hesitate to use this service department if your Lexus needs anything. More

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Maintenance checks The staff has been very attentive and most helpful every time I visit. It's the best car dealership in town. It's full service and I enjoy all of the The staff has been very attentive and most helpful every time I visit. It's the best car dealership in town. It's full service and I enjoy all of the amenities and accommodations they offer. More

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Excellent! The customer service amazing!! The dealership always look nice and clean. The people who work there are always so nice and pleasant. And the complimen The customer service amazing!! The dealership always look nice and clean. The people who work there are always so nice and pleasant. And the complimentary coffee and snacks is always a PLUS!! More

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Amazing Service and People !! I was so happy with the level of service I received from the people at Lexus of Santa Barbara. Michael Lampkin was the primary person helping me and I was so happy with the level of service I received from the people at Lexus of Santa Barbara. Michael Lampkin was the primary person helping me and I have never felt more taken care of. Everyone was extremely accommodating and nice and they went above and beyond to make my experience wonderful.Special thanks to Jeff Kennedy, Steve Garcia and George Yazbek for making this deal possible. I would highly recommend this dealership and Michael in particular to all my friends and family! More

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Thank you for making this such a painless experience! Dana Ochoa was amazing! She made new-car shopping not only painless, but actually fun! Her pressure-free approach was perfect, and she really listened Dana Ochoa was amazing! She made new-car shopping not only painless, but actually fun! Her pressure-free approach was perfect, and she really listened to my needs and budget restrictions. Her professionalism through the entire process should be the model all automobile sales associates follow. She has a customer for life. And add in Mike Weinzimmer (Finance Manager) and Phuong Pham (Service Manager), and this could not have been a more positive experience overall. I am so excited to be driving my first (but surely not my last) Lexus. Thank you, DCH Lexus of Santa Barbara! More

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Was no pressure, only information and direction I guided. When they knew what I wanted they went out of way to do as a team When they knew what I wanted they went out of way to do as a team More

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Phuong was extremely helpful. Explained that they would need to keep my car for at least a couple days but that it was covered under warranty. He provided a very nice loaner car, for which I was grateful. need to keep my car for at least a couple days but that it was covered under warranty. He provided a very nice loaner car, for which I was grateful. I have had nothing but great service at Lexus of S.B. Thank you. More

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Although Lexus has a reputable product, Glauco, the salesman, along with his manager, patiently and thoroughly answered every question as to car I purchased as well as the car I traded in without dram salesman, along with his manager, patiently and thoroughly answered every question as to car I purchased as well as the car I traded in without drama, providing multiple options for me to consider, putting me at ease with intelligence and humor. The knowledgeable financial guy had everything prepared as soon as I sat at his desk, efficiently guiding me through the paperwork and quickly had me on my way in my new car. Phoung, the service advisor, provided me with a car while he had a speaker replaced and applied the xzilon protectant. Finally he paired my phone with the car through Bluetooth, enabling me to wirelessly speak on and listen to music on my phone. He sat with me and answered every question thoroughly and kindly, encouraging me to contact him with any concerns that should arise. Perfect! More

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