Pierce York

🚩BUYERS BEWARE! VEHICLES MIGHT NOT HAVE A TITLE!🚩 I had an awful experience purchasing a 2022 Kia K5 GT-Line from King Kia of Laurel in October 2023. After compl VEHICLES MIGHT NOT HAVE A TITLE!🚩 I had an awful experience purchasing a 2022 Kia K5 GT-Line from King Kia of Laurel in October 2023. After completing all paperwork and taking delivery within a week, I expected the process to be straightforward. However, over a month later, I still hadn’t received my title. In December, I received a written notice from the MVA stating that the dealership failed to submit the correct, most recent title — they had submitted an outdated one instead. When I tried contacting my salesperson (Brandon Martinez), I discovered he no longer worked there. I then reached out to Derrick Showacre multiple times via email — no response. I even visited the dealership several times asking to speak with the title department, but could never reach anyone directly. When I finally met Steve York, the title representative, in March 2025, he showed no concern or accountability, telling me simply to “wait” because he outsourced most title work. Months passed with no updates. When I followed up again, he became visibly irritated, cut me off mid-conversation, and walked away telling me to “have a good day”. That’s how they treat a paying customer who’s been waiting months due to their error. It is ridiculous how someone at the dealership can just throw tamtrum at customers who had to experience various inconveciences because the dealership clearly violated written contracts which have legal effects. To this date, the issue is still unresolved and I STILL do not have my title. 🚩🚩🚩Customers who have legitimate requests are not treated with sincerity and basic respect at King Kia of Laurel. King Kia of Laurel has appalling customer service and zero accountability. They completely disappear once they’ve taken your money, leaving you to deal with the fallout. AVOID AT ALL COSTS! More

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Pierce and the finance team were amazing. They helped my daughter find her first car and it was exactly what she wanted. They helped my daughter find her first car and it was exactly what she wanted. More

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We love Laurel kia! They are always knowledgeable, helpful, and genuinely want to get you the car you want as financially comfortable as possible. Pierce York is awesome They are always knowledgeable, helpful, and genuinely want to get you the car you want as financially comfortable as possible. Pierce York is awesome, he has sold us several cars and he’s a pleasure to work with. Very personable and informative. I went to other dealerships (including other Kia’s) prior to purchasing at Laurel. They are the best! More

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Pierce York is a self righteous jerk! He was unknowledgeable about the inventory- had zero idea about the specs on the truck we wanted- was rude when we asked to drive the vehicle even when he K unknowledgeable about the inventory- had zero idea about the specs on the truck we wanted- was rude when we asked to drive the vehicle even when he KNEW we had driven over 3.5 hours to see it- and had contact with my Husband before we left home to go there. He basically had zero desire to make the sale and was an absolute xxx in the process. DO NOT consider this dealership as an option. Buy yourself a horse- or a moped first! More

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HORRIBLE. STAY AWAY!!!! I purchased a used truck in good faith in January and hardly drove it til Spring. First oil change, my mechanic said underbody coated with a Linex material to disguise rust. A good faith in January and hardly drove it til Spring. First oil change, my mechanic said underbody coated with a Linex material to disguise rust. All lines rusted. Within a week, the power steering line busted. Towed it to different mechanic and that mechanic said brake rotors and pads worn down and never would have made it through any inspection. A couple of weeks later, the brake line busted. I tried to work in good faith with Laurel Kia but the owner did not respond to my requests. I can not recommend this dealer bc they a.) disguised a problem b.) didn't inspect the truck properly. WARNING TO STAY AWAY FROM THIS DEALER!!!!!!!!!!!!!!!!! THEY DID NOTHING AT ALL TO MAKE THIS RIGHT FOR ME. (Pierce York was my salesperson and I found it easy to work with him. I thought to myself that I would go back and buy cars from Laurel Kia in the future bc my sales experience was good but I discovered that they a.) hid a problem by coating the underbody to disguise the issue prior to sale b.) and didn't inspect properly because the brake pads and rotors were worn all the way down. I tried in good faith several times to work through Pierce w/Laurel Kia and NO RESOLUTION). LAUREL KIA DID NOT OPERATE IN GOOD FAITH IN MY OPINION. More

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Great overall experience! My buying experience with Laurel Kia could not have been better. My salesman, Pierce York, allowed me to ask my questions via email before coming int My buying experience with Laurel Kia could not have been better. My salesman, Pierce York, allowed me to ask my questions via email before coming into the showroom. He was honest and fair in the negotiations and I felt like I got a great deal on my new Kia Optima. I would recommend Pierce to anyone wanting an easy and stress-free buying experience. More

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They worked with me to help meet my needs. I gave this rating because , everyone worked with me and helped to meet all my needs with patience and understanding , offering me advise without bein I gave this rating because , everyone worked with me and helped to meet all my needs with patience and understanding , offering me advise without being pushy . Also they explained everything in depth . They did not give up on me , and for that I am grateful .It did take all day to work things out , but it was worth the wait. More

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Best and Easy Experience Pierce York the salesman kept me inform from the time i called! Can’t say enough of how wonderful he made my car buying experience! Pierce York the salesman kept me inform from the time i called! Can’t say enough of how wonderful he made my car buying experience! More

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Superior Effort Very happy with purchase of my second Sorento EX from Laurel KIA. Sales team of Pierce and Steve York, and Alex Nowak went above and beyond to find th Very happy with purchase of my second Sorento EX from Laurel KIA. Sales team of Pierce and Steve York, and Alex Nowak went above and beyond to find the color and trim I was interested in. Car was transferred to Laurel KIA within 48 hours. Great experience; no hassles and pricing gimmicks. Received great trade in value for my 2011 Sorento. Also impressed with how quickly the paperwork drill went - in and out the door in one hour!! Highly satisfied with the price and great customer service to close the deal with the car I wanted!! More

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Overall pleasant car buying experience. This was probably the least complicated and most pleasant car buying process I've experienced. We discussed preferred trim lines, colors and options This was probably the least complicated and most pleasant car buying process I've experienced. We discussed preferred trim lines, colors and options and found a vehicle on the lot that met all the critical requirements during our first visit to the dealership. On our second visit we test drove the car, negotiated a fair price, signed the paperwork and drove it home. More

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