Pietro Masullo
Pietro Masullo at Dana Ford Lincoln
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Pietro Masullo

Sales representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Pietro Masullo

April 27, 2024

Dealership Rating
Employee Rating

Very smooth process to purchase vehicle - Peter was very responsive anytime we had any questions or requests. More

by Maureenmxdade1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Ryan Peters

April 24, 2024

Dealership Rating
Employee Rating

Pietro helped me complete an out of state purchase and provided exceptional support. Thank you Dana Ford for the great experience and service. More

by davedavidsonmusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Dana Ford Lincoln responded

Dave, we're glad to know Pietro and the Dana Ford team were able to provide you with a great out-of-state purchase experience. We appreciate your kind words!

April 15, 2024

Dealership Rating
Employee Rating

The sales person Pete was responsive and answered my questions. Over all the experience was very good. More

by teced55a
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 16, 2024

Dana Ford Lincoln responded

We're glad to know that Pete was able to assist you effectively and make your experience at Dana Ford a good one. We hope to see you next time! Enjoy your new ride!

April 06, 2024

Dealership Rating
Employee Rating

It’s my first time getting a car from Dana. My salesperson had argument with me but I still fell he is very nice guy. Answer all my question. Helped a lot. Overall my experience at Dana was g More

by wtlnyc0118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2024

Dana Ford Lincoln responded

Hi WT! We appreciate your feedback and are glad to know that our salesperson was responsive during the purchase process at Dana Ford. We apologize for any delay in getting back to you about the FordPass app - we're here to help, so please feel free to reach out again!

Apr 08, 2024

Dana Ford Lincoln responded

Hi WT! We appreciate your feedback and are glad to know that you purchased a car from our sales team at Dana Ford. We apologize for the salesperson's argument and we thank you for brining this to our attention so that we can improve our process. Safe travels!

March 11, 2024

Dealership Rating
Employee Rating

Easy, smooth process, great price and really good customer service . My salesman was very personable. I didn't feel pressured. Was very easy to communicate with. Was very quick to answer all of my qu More

by Lwisniewski1535
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

Mar 11, 2024

Dana Ford Lincoln responded

Hi L Wisniewski! We're delighted to know that you had a smooth and pressure-free experience at Dana Ford. We strive for great customer service and clear communication. Thanks for sharing your positive feedback!

March 03, 2024

Dealership Rating
Employee Rating

Peter was a real professional and very helpful. Ryan in finance was excellent as well. More

by NALVENLAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

Mar 04, 2024

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

February 10, 2024

Dealership Rating
Employee Rating

Pietro did a good job. He worked hard to get us a fair deal. The process was efficient More

by JOHNRGREEN526
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

Feb 12, 2024

Dana Ford Lincoln responded

John, we're glad to hear that Pietro at Dana Ford ensured you got a fair deal and that the process was efficient for you. Thank you for sharing your positive experience with us! Have a great ride!

January 11, 2024

Dealership Rating
Employee Rating

a bit long. overall very good coffee was good. everything went very smooth thank you More

by fdny166
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

Jan 11, 2024

Dana Ford Lincoln responded

We appreciate your feedback and hope to see you for another five-star experience next time! Thank you! - Dana Ford

January 03, 2024

Dealership Rating
Employee Rating

Very good He is helpful. Experience, helpful and informative Very honest, helpful and informative I like it More

by BDEEPAKUS
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

Jan 04, 2024

Dana Ford Lincoln responded

Hey Deepaku, thank you for the 5-star rating! We're glad to know you found our team at Dana Ford helpful and informative! We look forward to serving you again! Safe travels!

December 16, 2023

Dealership Rating
Employee Rating

There is no reason that this process should have taken 5 hours. I came in with an appointment with Ching for 2, apparently he didn't remember the appointment as he had another another customer. Met with Pie More

by Slp
Recommend Dealer
No

Other Employees Tagged: Pietro Masullo

Dec 18, 2023

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear that your recent experience wasn't up to our usual standards and sincerely apologize for any frustration or inconvenience that occurred as a result. We appreciate your feedback and will make sure it is taken into consideration as we work to continually improve the service we provide to our valued customers. Please feel free to contact me directly if you'd like to share anything further. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

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