Pietro Masullo
Pietro Masullo at Dana Ford Lincoln

Pietro Masullo | Page 3

Sales representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.9
137 Reviews
4.9

137 Reviews

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137 Reviews of Pietro Masullo

February 07, 2026

Dealership Rating
Employee Rating

My experience with the dealership was smooth and professional from start to finish. The staff was friendly, knowledgeable, and took the time to answer my questions without any pressure. The process More

by violetsurat11
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

February 04, 2026

Dealership Rating
Employee Rating

Very professional and efficient Less words are more powerful No more words are needed Awesome More

by ntsafos1
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

January 31, 2026

Dealership Rating
Employee Rating

Great smooth transaction, no haggling, no hidden fees. Salesman Peter was great. Highly recommend this dealership. More

by dnazabal7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters, Sergio Batista

January 16, 2026

Dealership Rating
Employee Rating

I want to thank Pietro for his professionalism and patience. Made my experience of trading cars exciting again. Highly recommend him for individuals who need options and reassurance. I was able to hap More

by JUANGPEREZ24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

January 12, 2026

Dealership Rating
Employee Rating

Very fast and easy! The car was pierced fit for me and my family Pietro put me in a perfect car. And was very knowledgeable about it More

by danielle.paone
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

January 11, 2026

Dealership Rating
Employee Rating

Pietro did a great job with making my Nautilus purchase experience go as smoothly as possible. He was extremely knowledgeable and quickly answered my questions More

by carolyn1ferraro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 11, 2026

Dealership Rating
Employee Rating

Magnificent customer service! Magnificent customer service! I felt seen and heard! John is a wonderful GM! More

by daviskbreyes
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

December 30, 2025

Dealership Rating
Employee Rating

Every question was answered, every feature was explained in detail. The whole team was so helpful putting all of the pieces together. Peter in sales , Shawn in finance and Frank Sinatra. They exceeded all More

by g.likakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

December 27, 2025

Dealership Rating
Employee Rating

Peter was a professional, friendly sales person that made our buying experience seamless, easy, and fast. He not only listened to us while purchasing the car, he also sent a follow-up text to be sure we were More

by fcrivera129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer

December 12, 2025

Dealership Rating
Employee Rating

I had a very poor experience with Dana Ford. After signing all paperwork and taking delivery of my vehicle, the dealership attempted to change material terms of the deal and pressured me to retu More

by jthman94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Beyer, Frank Sinatra

Dec 13, 2025

Dana Ford Lincoln responded

Jordan, to clarify the dealership did not change any material terms of your agreement. We actually provided you with copies of the documents you signed to provide clarity on the matter, and offered multiple ways to resolve this issue. One of them being to return the vehicle. We were just honoring our end of the agreement, as we would have expected you to do as well. If you have any questions please feel free to call at any time. 718-983-8700 x296 John Daly GSM.

Dec 13, 2025

jthman94 responded

The issue was not returning documents or seeking clarification. At the time of delivery, I was told by the salesperson that the dealership was covering all charges and that any internal discrepancies were not my responsibility. After the vehicle was delivered and the deal completed, I was contacted regarding additional charges that were never disclosed or agreed to. When I disputed those charges, I was told the alternative was to return the vehicle, despite there being no default on my part and without my consent. Since then, communication has shifted away from written correspondence and consists primarily of repeated phone calls, despite my request to keep matters in writing. I did not refuse to honor an agreement—I disputed unauthorized post-delivery charges that surfaced after the fact. My review reflects that experience so others are aware.

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