Premo Matejczuk | Page 51

Great Customer Service Bought a vehicle in June and another in August. Great customer service by Kevin Fortman. Working with Kevin and Premo I didn't feel I was being sold Bought a vehicle in June and another in August. Great customer service by Kevin Fortman. Working with Kevin and Premo I didn't feel I was being sold something I did not need. Of course, people don't work for free and everyone should shop and get the best deal. I believe they provided that. Great Chevy Dealer! More

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Used Vehicle purchase went smoothy. We did some shopping on the internet and found a couple of used cars at great prices - so good, in fact, that we wondered why they were so low. Both w We did some shopping on the internet and found a couple of used cars at great prices - so good, in fact, that we wondered why they were so low. Both were priced well under the Kelly Blue Book/TrueCar pricing. No other dealer within a few hundred miles came close. We visited the dealership and took one of the cars to the test track and felt no pressure from Will to hurry up with the test drive or make a decision on purchasing on the spot. We returned a few days later to test drive the other car and Omar treated us the same. Both of the cars had low miles and looked very clean inside and out. The sales staff told us they tried to price very competitively on used car pricing. The sales process was relatively quick although we felt we waited more than we should have a few times in that process. Sherri did a great job explaining all the perks we would receive as customers. Honestly, when she approached us with some thick catalogs, my guard went way up. I anticipated a really hard sell on accessories but she only showed us the mud guards in the catalog and asked if we were interested. We said not really and she moved on. She followed up by asking if we were interested in paint or interior protection. We said no, and that was that. She didn't push at all, which we greatly appreciated. We ended the process with Premo in Finance. We had obtained our own financing through Capital One at a low rate. They were able to beat it with an offer of .25% less which isn't much of a difference when the rate is that low, but it's about $110 over a 60 month period so it's something. They were also willing to drop the interest rate by .41% if we purchased an extended warranty. Overall we had a pleasant experience and would shop there again. More

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Great Experience! Had a great experience at Chevrolet of Naperville. Jim McElligott made us feel comfortable during the process and kept following up closely on the pro Had a great experience at Chevrolet of Naperville. Jim McElligott made us feel comfortable during the process and kept following up closely on the process(As it was out of state sale). Premo from finance team and manager Bryan made sure that we had a wonderful buying experience. Good Job. More

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I was satisfied with my experience with the dealer This was my first time that I came to this dealership. I was treated with respect and information about the car was helpful.. I leased a trax car an This was my first time that I came to this dealership. I was treated with respect and information about the car was helpful.. I leased a trax car and I am satisfied. More

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Trade in and purchase of Chevy Equinox I was very pleased at my experience trading in a 2012 Equinox and purchasing a 2015 Equinox. The sales professional I worked with ( Ian Lachman) was I was very pleased at my experience trading in a 2012 Equinox and purchasing a 2015 Equinox. The sales professional I worked with ( Ian Lachman) was fair, honest and worked hard to get me all of the eligible rebates I was entitles to receive. The entire experience from sales professional through the financing advisor was easy and low key. More

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Cosco referred me to this dealership and I am happy they did Emily Smith was the sales person who made the whole experience enjoyable and informative. Jose in the service department was very helpful with additio Emily Smith was the sales person who made the whole experience enjoyable and informative. Jose in the service department was very helpful with additional accessories, and answering additional questions about the vehicle as well as the accessories. Emily Smith stayed late to see that my purchase experience was complete and satisfying and Jose made follow up phone calls to insure I received the vehicle in a timely fashion. Thanks to all office staff who were information, efficient and welcoming. Finally, the parts department staff facilitated a last minute purchase by having it delivered within a few hours to my home, Wow! More

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Costco Sent Us Here and We ARE VERY PLEASED We are Costco members. After letting Costco know what we were looking for, we were sent to Chevrolet of Naperville. Steve Deason was our sales rep, We are Costco members. After letting Costco know what we were looking for, we were sent to Chevrolet of Naperville. Steve Deason was our sales rep, which was a definite experience of we are all connected. The car we were looking for, Chevy Impala 2015 in Bronze) was right there waiting for us to meet it in person. The entire team was a joy to work with, Steve, our sales rep, Sherri, our explain warranties and extra protection person, and Premo our get that financing guy. We, my husband and I, would definitely recommend this dealership to anyone seeking to buy a Chevy. Always know how loved and blessed you are, Renetta A Hunter Land More

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First Car Connor did a great job from start to finish even though we found out later he had been ill. We couldn't even tell. He showed us every option with the Connor did a great job from start to finish even though we found out later he had been ill. We couldn't even tell. He showed us every option with the Cruze. Ulises and Wayne made sure we were happy with the price. Everyone was on the same page and made the whole process worthwhile! More

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Great experience I wasted my time at a different dealership only to go to this one. It was quick and easy and the staff was more than willing to help me get what I wan I wasted my time at a different dealership only to go to this one. It was quick and easy and the staff was more than willing to help me get what I wanted. It was actually enjoyable to buy a car for once. More

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Great service without the hassle and pressure I bought a 2015 Chevy Malibu recently and I have nothing but good things to say about this dealership. I feel that they gave me a fair price without I bought a 2015 Chevy Malibu recently and I have nothing but good things to say about this dealership. I feel that they gave me a fair price without the high pressure sales nonsense that other dealers attempted. I worked with Dave Zayed and he was willing to do whatever it took to make my experience enjoyable. It's rare to find customer service this excellent (especially at a car dealership) and I will always start my new car shopping here in the future. I highly recommend this dealership to anyone in the market for a new car. Ask for Dave Zayed. More

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