Premo Matejczuk | Page 53

I went to the dealership to purchase my second car from them, but my first brand new car. I knew what kind of car I wanted, so it was all about finding a price that worked for me. The sales associate, Ji them, but my first brand new car. I knew what kind of car I wanted, so it was all about finding a price that worked for me. The sales associate, Jim Doll (whom has been selling cars to my family for years), was so so so helpful. He showed me the cars on the lot I was interested in, discussed all the different options/pricings, and was NOT pushy. It was refreshing to go to a dealership where you feel comfortable and not pressured to buy. I really feel like Jim wanted me to be comfortable with the transaction and was worried about me and NOT his next sale. I ended up buying a new car and I couldn't be happier. Jim was so patient and knowledgeable of the products. Premo in finance did all the work to get me approved for a low interest auto loan and I didn't have to do anything. It was quick and smooth and the finance portion was a breeze. He also explained all the paperwork before I signed anything. I was able to take my new car home the same day and I couldn't be happier. I plan on buying from this dealership in the future. More

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everyone we worked with was very friendly. they were very date with the prices and we got a great deal. they will have a long time customer with our family. thank you for the amazing experience. very date with the prices and we got a great deal. they will have a long time customer with our family. thank you for the amazing experience. More

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I as was walking out of the dealership, having looked at the Chevy Cruze, I asked Emily about the Volt. My husband and I looked at the Volt, but thought it was out of our price range. As soon as I said Vo the Chevy Cruze, I asked Emily about the Volt. My husband and I looked at the Volt, but thought it was out of our price range. As soon as I said Volt, Emily lit up and couldn't stop talking about the awesome qualities of the Volt, including the price. Every person I came in contact with was genuinely helpful. Sherri told us about the care package for the interior of the car and because of her honesty we changed the car we decided to buy, a different color Volt. Emily has gone far beyond what I thought a car sales person would do. She spent time with me setting up the tech package in the car. She made sure I was comfortable with everything, and I am. I highly recommend Chevrolet of Naperville for a great car buying experience! More

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Travis Jackson, Sherri Pacchiano and Mike Myers were all very pleasant and knowledgeable to work. They really seemed to appreciate being part of the Dan Wolf team and working for him. We have many Chevy dea very pleasant and knowledgeable to work. They really seemed to appreciate being part of the Dan Wolf team and working for him. We have many Chevy dealers to choose from but will be back at Chevy of Naperville for service because of incentives offered. More

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Emily and Wayne worked hard to get me the car I wanted. Emily made the process easy and provided lots of communication. The transaction was smooth and without issues. One of my best car purchase transact Emily made the process easy and provided lots of communication. The transaction was smooth and without issues. One of my best car purchase transactions ever. More

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We went to Chevrolet of Naperville to get our car serviced, but two things happened while waiting on our car. 1. My husband walked around the showroom. 2. We met Emily. He was looking at a 2013 C serviced, but two things happened while waiting on our car. 1. My husband walked around the showroom. 2. We met Emily. He was looking at a 2013 Corvette in the showroom when Emily walked over. Little did I realize at that moment that we would be the proud owners of that Corvette three weeks later! When we met Emily she was very personable, friendly, and down-to- earth. We talked for quite awhile about the Corvette as well as many other topics. Through this conversation, Emily realized that her work was cut out for her, mostly with convincing me-not my husband- that this purchase was a good idea. Although Emily was not pushy, and we never felt like we were being pressured, she worked hard over the next three weeks to ensure we were the owners of that car. Her approach was innovative, and she was consistently in contact with my husband. When an obstacle was put in her way, she pushed it out of her way. We visited the dealership several times, and when I came up with reasons not to purchase the car, she came up with solutions and reasons to purchase the car. Talking with her was like talking to a friend-not someone who was selling us a car. Throughout the process, she went out of her way several times, including staying late the night of the purchase and coming in on her day off to deliver the car. Additionally, Dan was wonderful. Both Emily and Dan were fun, honest, and trustworthy, and we truly enjoyed our purchasing experience at Chevrolet of Naperville. It has been our experience that the finance phase of the purchase is the least pleasant. Not so with Premo! He was friendly and professional, and he made the process painless, quick, and easy. He went above and beyond to ensure that we received the best available option, and that we were comfortable with the terms of the financing. We received excellent service from start to finish at Chevrolet of Naperville and would recommend it to anyone looking for a Chevrolet. Emily is extremely accessible, will provide you with an excellent buying experience, and will go the extra mile to make the deal while enlisting a determined but friendly, professional, and trustworthy approach. We had an excellent experience, and my husband loves his car. More

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These are professional people with a very friendly demeanor and personality. Other dealerships trick you to come, but they don't. Keep up the good work guys!!!!! demeanor and personality. Other dealerships trick you to come, but they don't. Keep up the good work guys!!!!! More

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What can i say...as someone who bought from carmax and was always turned off by dealers this team has changed my outlook! I emailed emily due to fantastic reviews i had read about her, setup a time to com was always turned off by dealers this team has changed my outlook! I emailed emily due to fantastic reviews i had read about her, setup a time to come in and she was ready...very personable,very knnowledgable and very very helpful. had questions about prices at other dealers, she took the time to research and explain differences..very patient,to go from not knowing her to delaing with her, she makes you feel welcome, not presusred, interested in getting a deal that is good and fair for all..she needed to go p/u a car, but made sure she stuck with me to the end instead of handing me off to someone else. many follow-up calls since to make sure everything was going smooth and if anything she could due for me....when she says she will get back to you, trust me she does....there was a slight problem with what looked like some light scratching on side of vehicle(could'nt see b4 washing it) but after talking to jim caparelli, he was right on it, got the service guy out and it turned out to be just some residue from transport, but he was making plans right away to get it back in and get me a loaner..these people really are service oriented and truly want to make sure the customer is happy! met with sherri the aftermarket girl and she was outstanding at explaining everything with onstar and all their great programs, unfortunately due to my own handiness, she was'nt able to sell me anything as an addition to the vehicle, but is right there with the answers..premo their finance guy was outstanding, very knowledgable, was able to knock off a 1/4 of a point on an already awesome finance deal, took the time to thoroughly explain each part, making sure all questions were answered! sean in the service dept is a great guy, very easy to get along with, knowledgable, helpful and just makes you feel comfortable....look forward to dealing with the service dept should the need arise. overall i drove away in my new 2013 feeling great about my overall experience, calling friends on the way home to tell them chevy of naperville is the dealer to go to! only to happy to leave an outstanding review of this dealer and staff! i feel that carmax has competition in naperville.....as i said call or email emily you will be happy you did. she is outstanding at what she does, and you can tell she enjoys her job and working at thsi dealer, she will work with you to make sure you get a great deal, and drive away with a smile from ear to ear!!! More

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Raj, Dan, Sherri and Premo were all excellent. They made my first NEW car purchase effortless and easy. Everyone worked with me to make sure I got what I wanted. Everyone was so friendly and never at any my first NEW car purchase effortless and easy. Everyone worked with me to make sure I got what I wanted. Everyone was so friendly and never at any point did I feel pressured to purchase what they wanted to sell me, it was all on me. My car had to be picked up from IN and Raj kept me in the loop as to what exactly was going on every step of the way. I would recommend this dealership to anyone for a pressure free car shopping experience. I will definitely be bringing my car back for service and will go back when I am looking for a new car in the future. More

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This is the fourth time that my family has purchased from this location. An as always, the experience was pleasant. I have to hand it to Kevin as he always does what he can within his ability to make the dea this location. An as always, the experience was pleasant. I have to hand it to Kevin as he always does what he can within his ability to make the deal work for all involved. Also when dealing with Wayne, Sherri and Premo, you always walk away with the feeling that they did everything they could to both save you money, and make sure you do not leave without any unanswered questions. Just want to say THANK YOU to all involved for taking care of my wife and myself in the past, and for taking care of my parents on this specific trip. Cannot see myself buying from any other dealer. More

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