Premo Matejczuk | Page 54

Outstanding!! The Staff went above and beyond my expectations, from the moment I walked into the dealership til the moment they handed me the keys, They made sure I The Staff went above and beyond my expectations, from the moment I walked into the dealership til the moment they handed me the keys, They made sure I understood everything about the vehicle and were very knowledgeable. The staff was very personable and went out of their way to make sure I was comfortable. More

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Customer service I had a long standing issue with my 2013 Malibu, the service team had done as much as they could and had escalated the problem to GM. I expressed my I had a long standing issue with my 2013 Malibu, the service team had done as much as they could and had escalated the problem to GM. I expressed my concern to dealership owner and I received a call within 24 hours from Dan Troy who simply said Danny Wolfe passed on your message and it is my job to make you a satisfied customer. Long story short, he worked a deal to replace my car. I will most definitely buy another car from Naperville Chevtolet. It is clear the customer is thier first priority. More

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Great New Car Experience The staff were friendly, attentive and helpful. We had a pretty hassle-free experience. I normally dread the car buying process but was pleasantly sur The staff were friendly, attentive and helpful. We had a pretty hassle-free experience. I normally dread the car buying process but was pleasantly surprised! Got a fair price on my trade-in too! More

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Amazing customer service! After being jerked around by another dealership, I found a car I wanted to look at online. I came to the dealership with my guards up expecting anothe After being jerked around by another dealership, I found a car I wanted to look at online. I came to the dealership with my guards up expecting another fight and having to drive 5 or 6 different cars to find one I liked and then go through the long process of financing and money talks. I am so happy to report that this was not the case at all! I came with a few vin numbers of cars I knew I wanted to look at and Tim looked them up in the computer and took me to look at both of them, and a few others. When I narrowed it down to 2 that I was torn between (would have been happy with either) he took us back to the office and pulled ALL the paperwork for both cars so we could compare them. This guy knows his cars! I explained to him my frustrations with the other place showing me cars they knew I couldn't afford and trying to talk me into raising my bottom line. Tim took the original offer to Premo in finance and they reworked it to fit my needs. There was no fight, there was no going back and forth, there was no used car salesman negotiations just "we'll make it work." I came to the dealership just to look and left with a car that I LOVE. Tim even stayed late after the dealership had closed to program my phone into the Bluetooth and show me what all the bells and whistles and buttons did in the car. I am confident that I won't need a new car for a long time, but when I do you bet I'm coming back to look for Tim. I will absolutely be recommending this dealership to everyone I know. And if anyone asks, I'm sending them to ask for Tim! Thanks, Tim, for making the car buying process an ENJOYABLE experience! More

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Great experience at this dealership. Went in there just to browse and drive away with a brand new car. They exceeded my expectations. Friendly environment with everybody working there. Happy I purchased my to browse and drive away with a brand new car. They exceeded my expectations. Friendly environment with everybody working there. Happy I purchased my new Chevy there. More

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Amin was our sales representative and Premo was our finance personnel...both were perfect gentlemen! They were friendly, attentative & totally understood our financial situation. Amin also understood w finance personnel...both were perfect gentlemen! They were friendly, attentative & totally understood our financial situation. Amin also understood what we were looking for in a good used car with low mileage and what type of payments we could afford. Premo also helped with the sale by adding an 2yr extended warranty & free oil changes for 3yrs! Who could turn down that offer! We would definitely buy another car from here in the future and would also recommend both of them & this dealership to all my friends & family. My wife, daughter and I absolutely love our new used 2008 Equinox LT and look forward to the many years ahead with it! Thank you, Chevy of Naperville! Jason, Diane and Alexa Y. More

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I initially walked into Dan Wolf Chevrolet of Naperville to get my 2012 Chevy Cruze fixed and walked out with a 2014 Malibu. This Chevrolet Team were very helpful in finding me the right model of car that to get my 2012 Chevy Cruze fixed and walked out with a 2014 Malibu. This Chevrolet Team were very helpful in finding me the right model of car that fit my needs / wants. I really enjoyed the test run on the outside track with Emily Smith (Sales), and she was very good about explaining all the 'perks' of the new Malibu LS. Of all the car dealerships I have ever been to, and car salespersons I have ever dealt with, Emily Smith and Sherri Pacchiano made this experience the most relaxing and joyful one, thank you! More

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Everyone in this dealership was very welcoming! I walked in a bit apprehensive based on an awful experience from the night before at a different dealer, in Sandwich IL. Emily sat me down and was interested in a bit apprehensive based on an awful experience from the night before at a different dealer, in Sandwich IL. Emily sat me down and was interested in hearing what I had to say. Before long she said we are going to make this happen for you today and followed through. This was definitely the best experience I had ever had and would recommend anyone to go there!! Thanks again to all the wonderful staff!! :) More

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We had a very nice car-buying experience at this dealership. Everyone we came in contact with was friendly, The salesman, George offered us coffee right away. Everyone was professional, and we did dealership. Everyone we came in contact with was friendly, The salesman, George offered us coffee right away. Everyone was professional, and we did not feel pressured in any way. We got a great price on a very nice used SUV,and the trade-in on our van was good as well. More

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We couldn't be more thrilled to work with Jim, Sharon and Premo at Chevrolet of Naperville. From the moment Jim greeted us all the way through to speaking with Sharon and completing the purchase of our 2 and Premo at Chevrolet of Naperville. From the moment Jim greeted us all the way through to speaking with Sharon and completing the purchase of our 2014 Chevy Equinox with Premo, we were 100% satisfied. Earlier in the day we had actually visited Fair Oaks Ford and test drove multiple cars. Not knowing we were going to walk home with a car, we're extremely happy with our decision and look forward to servicing our vehicle at the dealership. More

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