Preston Elmer

The area where you drop off your car is inside and covered... Is it's raining out that's every nice... You drive over a device and it takes your tire reading then they video your service... covered... Is it's raining out that's every nice... You drive over a device and it takes your tire reading then they video your service... More

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Very Long but good experience. Service and Sales and Finance guys were all helpful, of course doing what they do, but it worked out as we needed it to for payments. My husband sai Service and Sales and Finance guys were all helpful, of course doing what they do, but it worked out as we needed it to for payments. My husband said Isabella’s text caused us to go home with 2 cars and trade in the one we brought in for service. She did a great job!! More

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Sales experience was great. There was some back room delay in getting the paperwork completed. Overall great and we travel to do business with them. There was some back room delay in getting the paperwork completed. Overall great and we travel to do business with them. More

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Sales professional Bryan Harrison is attentive, thorough, and is good to follow through to guarantee satisfaction. We are very pleased with our recent experience with Fred Anderson Toyota. and is good to follow through to guarantee satisfaction. We are very pleased with our recent experience with Fred Anderson Toyota. More

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The services were very good and I hope that the services will always be this great. Thank you very much will always be this great. Thank you very much More

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Had a great car buying experience. This is my second purchase there and I will continue to patronize them This is my second purchase there and I will continue to patronize them More

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Best dealership in the Triangle Area. Customer service is off the chart. Make sure you’re comfortable with your decisions Customer service is off the chart. Make sure you’re comfortable with your decisions More

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Preston Elmer is the Best! My wife and I were checking the availability of Camry’s at area dealerships and we decided to stop at Fred Anderson Toyota. There was limited sele My wife and I were checking the availability of Camry’s at area dealerships and we decided to stop at Fred Anderson Toyota. There was limited selection of Camry’s on the lot and we decided to go inside to see if there were any in the showroom. We walked past a salesman who was working at his desk and as soon as he saw us he acknowledged us and asked if he could help us. Two hours later, and after dealership closing hours, we put a deposit on a car that was going to have to be built to our specifications. The meeting took two hours because we kept changing our minds on color and options. We were concerned that we may not be able to find the car that we wanted and Preston made the statement “I’ll make it happen” and he was true to his words. The next day I contacted Preston using the cell number that he provided us with the night before. He responded immediately and again I challenged him by changing more details of the car that we ordered the night before. He again reiterated “I’ll make it happen”. I am retired and decided to search for the vehicle that we wanted myself, because I felt that our desire to get a vehicle in a timely manner was only our concern and our concern would just be a task on a salesman’s “to do” list. I was wrong! Every time I texted a find to Preston he was already aware of the vehicle that I found and by the end of the day he “made it happen”, he found our vehicle and gave us a delivery date of September 26th. On September 21 we drove our new car home. Prior to leaving the dealership I witnessed something that I have never seen before. My salesman was outside detailing our new car to “His” standards. Preston even gave us a tutorial on what products to use to preserve our car and what products not to use. The result . . . we left with a perfect representation of the Toyota quality. The car was perfect! Thank you, Preston! I hope that anyone that reads this review asks for you when they visit Fred Anderson Toyota of Raleigh. Marty Walkowe More

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Great help from Preston Elmer from beginning to end! !! He made the ordering and purchasing of my car seamless!! !! He made the ordering and purchasing of my car seamless!! More

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Wonderful experience from start to finish with the purchase of our new Highlander!! Preston keep us informed all throughout and gave us updates these last few months waiting for it to be built. He was purchase of our new Highlander!! Preston keep us informed all throughout and gave us updates these last few months waiting for it to be built. He was very attentive in explaining all of the cars features and delivered excellent customer service in answering all of our questions!! Paperwork was thoroughly explained in detail and very easy process to get through. Can't recommend this dealership enough to others! Thank you again Preston and Fred Anderson!! More

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