Priscilla Allard
Priscilla Allard at BMW of Tigard
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Priscilla Allard | Page 2

Service Advisor

BMW of Tigard

10035 SW Cascade Ave
Tigard, OR 97223

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4.8
85 Reviews

I am a huge car enthusiast! Before moving here, I was a general manager at a parts store in Bend, where I also received my Associate's Degree in Automotive Technology and Business Management. I love to learn new things and find ways to branch out and meet new people.

Dealership Experience

6 yrs, 4 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

English English

4.8

85 Reviews

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85 Reviews of Priscilla Allard

June 17, 2023

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Employee Rating

love the features with all the text message and video showing about the process of my car service, plus the advisor provided useful information for other issue of my car. i changed my 4 tires at the time More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audra

Jun 19, 2023

BMW of Tigard responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2023

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I brought my 2014 Diesel 5 series in for a oil change and “check engine” light. I live out of town so a loaner was needed. Priscilla is an excellent Service Advisor, very thorough and a great communicator. E More

by slandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2023

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2023

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Priscilla is service is fantastic . ..very detailed and is knowledgeable. I always ask for her to be my advisor for my BMW Service More

by Rmichaelbrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2023

BMW of Tigard responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. We look forward to your next visit! Take care!

March 09, 2023

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Not very professional for a luxury establishment. Struggled with getting work promised taken care of. I should not have to get frustrated and then treated as if you are doing me a favor; where is t More

by Jaclyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willie Higgins, Jeff Cline

Mar 12, 2023

BMW of Tigard responded

Hi Jaclyn, we're very sorry that you had a negative experience with our team. Our service manager has worked to take care of your vehicle and it is ready for pick up today. Our leadership team will be meeting with you as you pick up your vehicle, so we can apologize in person and make sure everything is resolved to your complete satisfaction. We very much value your business and hope we can continue to earn your business going forward. Sven Wood General Manager Kuni BMW

January 08, 2023

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Always treated great. I have never been pressured to buy something I didn't want. I have bought three cars here and had four cars serviced here. Exceptional service. More

by Sherbet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Taft, Dan Dailey, Kory Ufkin , Scott Rutman

Jan 11, 2023

BMW of Tigard responded

Hi Sherbet, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Kuni BMW

December 24, 2022

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Went in for service which was going to be no charge… and left with a $2100.00 issue on my hands. My car is only 4 years old and had a cracked engine mount. Should be a recall issue with such low miles. Pris More

by Tracy F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2022

BMW of Tigard responded

Hello Tracy, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2022

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Employee Rating

Priscilla did an outstanding job to make the experience pleasant and efficient. Overall she did an excellent job of keeping me informed me about the status of repairs and needs for service. More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2022

BMW of Tigard responded

Hi Jerry, thank you for your kind review; we are happy to pass along your comments to the team here at Kuni BMW! We look forward to your next visit! Take care!

Nov 04, 2022

jerry responded

I rarely respond to review requests, but Priscilla did a great job that deserved acknowledgment.

April 02, 2022

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Employee Rating

Our service advisor, Priscilla Allard, is very knowledgeable was very helpful as always. The entire staff works to make their customers feel comfortable and special. I highly recommend this deal More

by splowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 05, 2022

BMW of Tigard responded

Hello, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2021

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Service is an extremely important part of why I choose BMW brand and specifically the dealership , Kuni BMW; they have a very professional , knowledgeable and efficient system of treating a customer that More

by Dj2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Fernando , Matt Smith

May 25, 2021

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kuni BMW! Have a great day.

May 07, 2021

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I've had my 328d x serviced at Kuni since I purchased it in 2014. All my experiences have been positive. For the last couple of years, Priscilla has taken especially good care of me and my car. More

by JDub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 25, 2021

BMW of Tigard responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kuni BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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