From the first person I talked to on the phone to the salesman I was not given the truth about the car I was looking at. I was told it was checked out and ready to go only to find out it still needed repairs. I was told it would be ready on the following Monday or Tuesday and they would call and let me know. They did not call, so I called them only to be told it would be Friday before the car would be ready. No one called on Friday so again I had to call them to find out what was going on and was told the car would not be ready until the following Monday. On Saturday I was called and told I could come and get the car because the parts they were waiting on did not effect my driving the car. When I got to the dealership on Saturday the car was dirty inside and out, they said they would clean it so I left and came back after 1 hour. They had cleaned the outside but the inside was still dirty. I would not recommend them to anyone
"Had a near perfect experience!"
Just wanted Young Subaru and Nathan to know how much I appreciate them. I'm 21 years old so of course I was worried about being taken advantage of. I bought the car of my dreams at a price no one else could match. They met everyone of my requirements and more. I would highly recommend them.
"Great service and helpful staff."
I went there because my WRX had blown a ring land and wasn't worth fixing. They gave me the best deal they could on a trade in and I ended up leaving in a very nice Legacy Limited. Quin was very helpful and got me a good deal on a car in my price range.
"Young Subaru Service Department Redeems Themselves....."
- Brooke Smith
I bought a Forester from Young Subaru in November of 2014. Fo the first two years after buying my car I had all service done at Young Subaru's service department. I left each time more dissatisfied than that last time. Eventually I found a different place to have my vehicle serviced. Last week, our foster dog ate both of the front seatbelts in our Forester. I went to the dealership for the first time in about two years and expected to have a disappointing experience as in the past.
Things have changed at Young Subaru. My experience was the opposite. They ordered my seatbelts and were up front with all of the disappointing factors of my lot in life at that moment (cost and time in transit on the parts).
To my surprise they called 4 days earlier than promised to let me know the parts were in. I took my car in this morning to have the new seatbelts installed and they called me, as promised early this afternoon to let me know the car was ready.
My advice, give their service department another shot if you've had disappointing experiences at Young Subaru service department in the past.
"You can’t get a better experience "
I have bought 5 cars with this dealer and worked with many sales people. Everyone of them provides a truly exceptional experience and goes far above my expectations every time. It’s so easy to work a deal with this team if people. Quin although has stood out to me. He has helped me day in and day out to get the car I have wanted for years. And at a price I can afford. Thank you Young Subaru
These guys are great! Quin and Clayton are very helpful and informative salesmen as well as very friendly. Young Subaru was a great experience in every way possible. They made it painless with their knowledge and experience.
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