RC HILL | Page 12

We give 5 stars to RC hill Thank you RC hill for our fresh start. Great service from Frank 2019 looks great from our new drivers seat. God bless you guys. Great experience, from Thank you RC hill for our fresh start. Great service from Frank 2019 looks great from our new drivers seat. God bless you guys. Great experience, from kind caring folks. More

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RC Hill doesn't seem interested in selling a car I emailed RC Hill through CarGurus on 1/3/2019 and did not receive a reply. That method of emailing through CG worked for other dealerships, but I ga I emailed RC Hill through CarGurus on 1/3/2019 and did not receive a reply. That method of emailing through CG worked for other dealerships, but I gave RCH the benefit of the doubt and assumed they did not get my inquiry. On 1/4 I called and asked for a salesperson; I was transferred to Russell Ervast. I explained I was shopping nationwide for a vehicle and was curious for pricing on my new PHEV Outlander. He was curt, even rude at times, questioning if I was really buying a car from out-of-state and "did I have any plans to ever visit FL?". Is this how you sell a car? Unbeknownst to Mr. Ervast, the last car I bought just 9 months ago was 2500 miles away from my home. Regardless, he pacified my inquiry by generally not answering my questions and noted the dealership was about to close but he would call me "first thing in the morning on 1/5". To my surprise, "Sara, internet sales assistant" emailed me at midnight EST Friday to ask if she should use the email address on my CarGurus account to interact with me. I quickly replied, 'yes please'. Needless-to-say, Mr. Ervast did NOT call me first thing 1/5 Saturday morning, and not all weekend at all. Sunday night, 1/6, "Sara" again emailed me at 1am EST asking if someone got in touch with me to "answer all my questions", to which I indicated that RC Hill has been quiet except for the automated emails from Ms. Sara. If you don't take customers seriously, how do you expect to sell one of the 16 PHEVs you have in stock? Are you not in the business to SELL cars? I am truly baffled. I hope that Mr. R.C. Hill himself reads this review, and may feel free to call me directly. More

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Exceeded expectations Emilio Rodriguez was excellent in knowledge and customer service skills he delivered as he said he would the vehicle that I requested. overall RC Hill Emilio Rodriguez was excellent in knowledge and customer service skills he delivered as he said he would the vehicle that I requested. overall RC Hills Mitsubishi in DeLand rocks they're one of the best. I am very satisfied with my overall experience. I would highly recommend this dealership to anyone. Thanks Emilio. More

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So very helpful, amazing help from John and everyone else The 2018 Mitsubishi Mirage is an efficient car! The gas mileage is amazing. I trusted the team at RCHill to pick out the car for me and am completely The 2018 Mitsubishi Mirage is an efficient car! The gas mileage is amazing. I trusted the team at RCHill to pick out the car for me and am completely satisfied. I will never go anywhere else! They were amazing and worked with me to make sure I left with what I needed. I would highly recommend RCHill in Deland! More

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Simple hassle free car buying experience! I found my vehicle online and did everything over the phone to prepare and make sure I qualified. When it was time finalize the deal (same day), I was I found my vehicle online and did everything over the phone to prepare and make sure I qualified. When it was time finalize the deal (same day), I was able to walk in, test drive, sign, and take my new vehicle home. The level of customer service I received from multiple different people at the dealer was outstanding! Special thanks to our sales guy TJ who truly kept my budget and best interest in mind. He was professional and so helpful. I would recommend others to check this place out! More

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Simply the BEST! The team helped me in every way possible to get the car I wanted. You can't ask for better group of people. That I will always consider my friends. Th The team helped me in every way possible to get the car I wanted. You can't ask for better group of people. That I will always consider my friends. Thank you so much! More

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New car buying 1,2,3 I absolutely dread car shopping but James made the experience so smooth and easy I didn't feel any aggravation. I was in and out and driving away smil I absolutely dread car shopping but James made the experience so smooth and easy I didn't feel any aggravation. I was in and out and driving away smiling! Thanks James More

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Prompt and courteous . Took the time to sit down with me to understand my needs and trusted me when I wrote a personal check. Great job guys !!! . Took the time to sit down with me to understand my needs and trusted me when I wrote a personal check. Great job guys !!! More

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ABOVE AND BEYOND RC HILL MITSUBISHI IS AMAZING! Chad went above and beyond for us! We did not feel pressured. He asked us how much we wanted to spend and what car we RC HILL MITSUBISHI IS AMAZING! Chad went above and beyond for us! We did not feel pressured. He asked us how much we wanted to spend and what car we wanted. Did not try to upsell us on another car or more money he just worked his magic! More

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Best buying experience ever!! Barry was genuine and honest. He listened to what we wanted and didn’t disappoint. Would highly recommend him to anyone looking for a new car! Barry was genuine and honest. He listened to what we wanted and didn’t disappoint. Would highly recommend him to anyone looking for a new car! More

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