RJ Banaszak | Page 2

I've purchased several vehicles from this dealership over the years and have had several friends and relatives do the same. I give it the highest rating I can since all my service and purchases have been her the years and have had several friends and relatives do the same. I give it the highest rating I can since all my service and purchases have been here. My only setback was having to deal with the woman advisor, Samantha. After only dealing with her one time for a service visit, I was talked down to and belittled to the point that I just got back in my truck and left. I called and rescheduled when she was off so I wouldn't have to deal with her again. My friends and relatives also had some bad experiences with her as well. None of us had ever had a bad experience with any of the other service advisors. When they're busy, they're still professional and do their best and they've never beliittled me or anyone else I know. Recently I found out she no longers work there. Whatever the reason, Advantage is better off without her. I can now make my appointments and not worry about having to deal with her. More

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From sales to service I am completely satisfied with my salesman Andre, my service advisor, Samantha, and the service manager Ray Jr. They all strive to make sure you are completely satisfied. Great job gu salesman Andre, my service advisor, Samantha, and the service manager Ray Jr. They all strive to make sure you are completely satisfied. Great job guys.!! More

by markburb Verified Customer Verified Customer

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Samantha was very friendly and informative. She explained things to me in Layman's term. She did small talk to make me feel comfortable. All this was done with a great smile. In the past I work She explained things to me in Layman's term. She did small talk to make me feel comfortable. All this was done with a great smile. In the past I worked as a general manager and district manager, so great customer service is second nature to me. She provided excellent customer service. What a great employee to have. More

by PATBGRIMES Verified Customer Verified Customer

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Scheduled an oil change for 7:00 am. Waited in line for about five minutes. Got checked in. Out in the waiting room. Hanging out I get an emergency call about a project that needed someo Waited in line for about five minutes. Got checked in. Out in the waiting room. Hanging out I get an emergency call about a project that needed someone onsite with in the hour. So I go and check on my truck’s oil change. It hasn’t been brought back yet and it’s been checked in now for fifty minutes. I told them I would have to cancel and come back another day. They gave me the keys to my truck. As I was leaving, I noticed the car that checked in just before me was still sitting in the parking lot as well. There’s no telling how long that lady had to wait for an oil change!! I’m not sure if I will go back there for an oil change again. It’s one thing to be busy. But when you’re the second person to check in the morning and the person in front of you still doesn’t have her oil change. What’s the point of making appointments?? Who wants to leave there car there all day for an oil change?? The lack of service and respect for the customers with a 90.00 oil change is ridiculous!! More

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Awesome Dealer Close to my house, great service department and sales team they make you feel at home I highly recommend them department and sales team they make you feel at home I highly recommend them More

by przjose Verified Customer Verified Customer

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Very quick response and always communicates well. The work done is always satisfactory and on time. Friendly staff. The work done is always satisfactory and on time. Friendly staff. More

by wemiller53 Verified Customer Verified Customer

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The technician was excellent, performed all necessary updates to my vehicle. Everything was fixed right updates to my vehicle. Everything was fixed right More

by BNPGLOR Verified Customer Verified Customer

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My service experience was great. The saved me from an very expensive repair down the road. The saved me from an very expensive repair down the road. More

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Very satisfied. The mechanic found the issue quickly and the repair was just as quick. The mechanic found the issue quickly and the repair was just as quick. More

by flag500 Verified Customer Verified Customer

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They took care of me right away when I didn’t have an appointment. The part that was needed wasn’t in stock but they went out and got it quickly. They are always so courteous and friendly. I enjoyed thei appointment. The part that was needed wasn’t in stock but they went out and got it quickly. They are always so courteous and friendly. I enjoyed their coffee and hot chocolate. More

by S. Singer Verified Customer Verified Customer

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