RJ Banaszak | Page 2

We have been loyal customers for over 20 years, and Dan Little and Service Manager RJ have truly shown how much they value their customers. They have been amazing to work with while helping with our Chevro Little and Service Manager RJ have truly shown how much they value their customers. They have been amazing to work with while helping with our Chevrolet Traverse. Their care, attention, and dedication to excellent service make us feel appreciated as longtime customers. Thank you, Dan and RJ, for taking such great care of us and our vehicle and for giving us another reason to keep coming back! More

by RUIZM Verified Customer Verified Customer

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Absolutely horrible, un knowledgeable, unprofessional staff. Rene impersonated a manager. And the service techs have no idea what they are doing. We were told our vehicle was fixed on 3 separate occasion staff. Rene impersonated a manager. And the service techs have no idea what they are doing. We were told our vehicle was fixed on 3 separate occasions, just for the vehicle to continue to malfunction within minutes of picking it up. We have 4 young children and absolutely do NOT feel safe driving our brand new Chevy Tahoe. The vehicle has 6K miles on it, and we bought it brand new. We are trading it in for a Ford expedition. Chevy and GM have completely lost the trust a family that had previously always driven GM. Never again. More

by davidjjackson5 Verified Customer Verified Customer

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If I could rate 0 stars, I would. I have a 2019 Chevrolet Blazer and from Feb to end of March. First breakdown 2/6 i got my car towed to chevy they told me its the battery. Changed it I have a 2019 Chevrolet Blazer and from Feb to end of March. First breakdown 2/6 i got my car towed to chevy they told me its the battery. Changed it. A few weeks later, 3/1 I broke down again. Towed it back to chevy and this time they told me out was the alternator. They checked and cleared the starter being the problem. It cost me $1000 or $1400 I believe. Literally got my car back and it was acting funny, gas mileage fluctuating abnormally and running kind of rough. Then on 3/30 I broke down again. Each time my car died and the auto start feature wouldn't re engage. Had it towed a THIRD time. This time chevy had to keep my car for a while to figure out what was wrong. Finally got a call that the STARTER was the problem, even though it had been checked 4 weeks prior. Yes, chevy covered the starter and gave me rental cars but I was also told by the manager RJ that the tow would be reimbursed and that never happened. I missed 5 days of work throughout all this. Each time i broke down. I was headed to work. And I work as a hospice nurse, so breaking down is not something that is in the schedule. I went in end of April for a routine oil change, and they told me that my radiator was leaking. They wanted to charge me $3600. The technician had the nerve to ask me if I wanted to have it done at that visit. Like I had a choice after having spent well over $2000 on the three breakdowns and rental cars and missing work. I went elsewhere to a trusted mechanic and had my radiator replaced for half the cost of what chevy was trying to charge me. The most disappointing of all of this isn't even the fact that I broke down three times and had to get to work still somehow, it's that the manager has yet to call me back after I left a message for him on June 10th regarding my tow reimbursement. Customer service is not a concern to this dealership... As they can't even call back customers that have been loyal to chevy since the day they started driving their own car. Not to mention The service advisors Jimmy, and Chad are exceptionally rude and could care less with their flat affect and the ignorant way they speak to customers. I know im a woman but im not stupid and they talk to you like you're stupid. I can't trust this chevy dealership to do honest trustworthy work on your car. It's really sad because I loved chevy, and i've only ever owned chevy, but this seriously makes me think twice about ever owning a chevy again. And I definitely will NEVER IN MY LIFE have my car serviced at the chevy advantage of bolingbrook. They overcharge, do crappy inspections, can't diagnose properly and their customer service skills are in the gutter. I've never felt so disregarded as a customer like none of my concerns even matter. Due to these poor outcomes, I'll NEVER buy a chevy from this dealership either. Beware of Chevy Advantage Bolingbrook!!!! More

by sundance0116 Verified Customer Verified Customer

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Great service department. Chris Ruffolo always takes the best care of my car! Best service advisor! Chris Ruffolo always takes the best care of my car! Best service advisor! More

by kmurphy_76 Verified Customer Verified Customer

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Never had a bad experience with the great service that Advantage Chevrolet has provided me and my family for over 30 years. Thank you, Advantage! Advantage Chevrolet has provided me and my family for over 30 years. Thank you, Advantage! More

by JIMMYMAC85 Verified Customer Verified Customer

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The best of the best work at this dealership. I always get the best service from everyone in the building. I always get the best service from everyone in the building. More

by cdf99820 Verified Customer Verified Customer

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Always a pleasure to deal with Advantage Chevrolet. They have fair prices, I amazing service. I am always treated with courtesy and respect. They have fair prices, I amazing service. I am always treated with courtesy and respect. More

by 12citori Verified Customer Verified Customer

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Thank you Chad for always giving me the best service experience each and every time I come to Advantage of Bolingbrook! Keep up the great work. Don’t forget to ask for Chad he’s the best experience each and every time I come to Advantage of Bolingbrook! Keep up the great work. Don’t forget to ask for Chad he’s the best More

by Rosas018 Verified Customer Verified Customer

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Outstanding Service – Advantage Chevrolet of Bolingbrook I’ve been a long-time customer of Advantage Chevrolet of Bolingbrook, and once again, they proved why I continue to bring my vehicles Bolingbrook I’ve been a long-time customer of Advantage Chevrolet of Bolingbrook, and once again, they proved why I continue to bring my vehicles there for service. I had three separate service appointments this past week for all three of my Chevrolet vehicles, and I couldn’t be happier with the service I received. Ray Jr., Dan Little, and Stacy were all exceptional. Their professionalism, knowledge, attention to detail, and genuine concern for their customers continue to stand out. Their mechanics and entire service staff consistently provide the same high level of workmanship and customer service that I’ve experienced throughout the many years I’ve been a customer. Having three vehicles serviced in the same week could easily have been a frustrating experience, but every appointment was handled efficiently and professionally. I always leave knowing my vehicles are in good hands. A dealership is only as good as the people who take care of its customers, and Advantage Chevrolet has some outstanding people on its service team. Ray Jr., Dan Little, Stacy, and the entire service department deserve a sincere thank-you for their continued exceptional work. I highly recommend Advantage Chevrolet of Bolingbrook to anyone looking for a dealership they can trust. After all these years, I’m still a very happy and loyal customer—and that says a lot! More

by JIMMYMAC85 Verified Customer Verified Customer

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Outstanding Dealership – Advantage Chevrolet of Bolingbrook I’ve been a long-time customer of Advantage Chevrolet of Bolingbrook, and once again, they proved why I continue to bring my vehicles Bolingbrook I’ve been a long-time customer of Advantage Chevrolet of Bolingbrook, and once again, they proved why I continue to bring my vehicles there for service. I had three separate service appointments this past week for all three of my Chevrolet vehicles, and I couldn’t be happier with the service I received. Ray Jr., Dan Little, and Stacy were all exceptional. Their professionalism, knowledge, attention to detail, and genuine concern for their customers continue to stand out. Their mechanics and entire service staff consistently provide the same high level of workmanship and customer service that I’ve experienced throughout the many years I’ve been a customer. Having three vehicles serviced in the same week could easily have been a frustrating experience, but every appointment was handled efficiently and professionally. I always leave knowing my vehicles are in good hands. A dealership is only as good as the people who take care of its customers, and Advantage Chevrolet has some outstanding people on its service team. Ray Jr., Dan Little, Stacy, and the entire service department deserve a sincere thank-you for their continued exceptional work. I highly recommend Advantage Chevrolet of Bolingbrook to anyone looking for a dealership they can trust. After all these years, I’m still a very happy and loyal customer—and that says a lot! More

by JIMMYMAC85 Verified Customer Verified Customer

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