RJ McCann

The truck they sold me has major problems with the brakes. They will not fix it. Don't buy from this place! brakes. They will not fix it. Don't buy from this place! More

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The salesman was great! And the staff was good. It is the service dept. I have a problem with. There were issues with the car we brought it up there twice and it was never f And the staff was good. It is the service dept. I have a problem with. There were issues with the car we brought it up there twice and it was never fixed. When I checked the oil it was dark so I got with the salesman and he said to bring it up there and they would change the oil. All they did was turn off the oil change light. The air pressure light was on to, I fixed that. When you buy a new or used car things should be checked and you should have no lights come on for at least a few months. I also already had to put a new battery in the key. I did let the manager know all of this and he never called or responded back. I gave him a few days before I did this review. More

by mandhfitz Verified Customer Verified Customer

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Great communication and very helpful! Everytime I'm there it's a great interaction and he's always willing to lay my options out clearly and without pressure. I would trust him for my nex Everytime I'm there it's a great interaction and he's always willing to lay my options out clearly and without pressure. I would trust him for my next vehicle purchase. More

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Lake city Honda provided excellent customer service when purchasing our used car. We would definitely buy from them again. purchasing our used car. We would definitely buy from them again. More

by Perry Verified Customer Verified Customer

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Kyle was phenomenal! He listened to my wants in a new vehicle and heard me when I told him about my needs regarding finances. Kyle helped to get me in the absolute best c He listened to my wants in a new vehicle and heard me when I told him about my needs regarding finances. Kyle helped to get me in the absolute best car and deal that met ALL requirements! 10/10 would recommend anyone purchase their vehicle from Kyle Parker at Honda of Lake City! More

by sarah.k.jarrard Verified Customer Verified Customer

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I’m so impressed with this service department! A problem was found during a regular oil change visit that had to be addressed. It was difficult to know exactly how the damage to the vehicle happ A problem was found during a regular oil change visit that had to be addressed. It was difficult to know exactly how the damage to the vehicle happened but it had to be dealt with. RJ made sure I had a loaner (we are not currently Honda owners) - for the time the car needed service - a few days. When everything was replaced and I returned, there was no charge for the service. They could have taken advantage of the situation for their benefit, but they didn’t. We will definitely trust this dealership (and RJ) in the future - and would be willing to consider a Honda once again, based on the treatment we received. More

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Excellent service from RJ McCann and the HOLC Service Team! A mechanical problem happened on I-75 with my 2018 Ridgeline. It was reviewed and corrected on the same day. Also, it was a very profession Team! A mechanical problem happened on I-75 with my 2018 Ridgeline. It was reviewed and corrected on the same day. Also, it was a very professional and courteous experience. Drove home afterward some 330 miles with no issues. I've dealt with three Honda Dealer Service Departments in the last 5 years and hands down this Dealership is the best of the three. Friendly and direct mixed with a little humor works for me every time and makes the process easier. Thanks so much for your help! More

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They took awesome care of me and got me the best deal they could and I can’t be happier they really make you feel like family and that they actually care thank you guys!! they could and I can’t be happier they really make you feel like family and that they actually care thank you guys!! More

by birchjulia90 Verified Customer Verified Customer

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The experience was not stressful as usually is when looking for a car. The staff was not pushy and was a smooth process looking for a car. The staff was not pushy and was a smooth process More

by GHOHO Verified Customer Verified Customer

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I've been going to this dealership for 3 years. Everyone is great and we love the service Everyone is great and we love the service More

by Christa Verified Customer Verified Customer

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