RJ McCann | Page 3

Two vehicle appointments two magnificent agents helping me,RJ and Hannah. RJ saved me more than $1600 not fixing something looked like it needed to be fixed. He could have fixed it and I wouldn't have b me,RJ and Hannah. RJ saved me more than $1600 not fixing something looked like it needed to be fixed. He could have fixed it and I wouldn't have been the wiser but his honesty and integrity would not let him... Hannah saved me several hundred dollars in savings that Honda had to offer. I will tell everyone to go to Honda of Lake City because it employs truly honest,helpful people! More

Helpful 0

Report | Print

RJ McCann and his team are AMAZING. I was travelling and my AC Condenser in my Civic went out. I was vulnerable and desperate as I would be driving through Atlanta which was predicted I was travelling and my AC Condenser in my Civic went out. I was vulnerable and desperate as I would be driving through Atlanta which was predicted to be 100 degrees (June 13, 2022), and stopped at the nearest Honda dealership (Lake City). I called ahead for an appointment but when I drove in and there were four cars in front of me! "Oh no", I thought... I had a long trip remaining. But then I saw a service man walking very quickly between cars (almost running!), looking intent to help. That man turned out to be RJ. I thought "Well, this guy seems to care, I'll stay and try to get this fixed". What a great decision. If RJ McCann and his team were in my city I would buy all of my cars from that dealership just so I could get them serviced by them. He was patient, professional, listened to understand my problem, and then worked incredibly hard to fix my problem. He was also concerned about my well-being, even arranging a shuttle to take me to lunch! The replaced the entire condenser in less than 3 hours, and I was on my way. As I sat in gridlock in Atlanta the external thermometer read 102 degrees. But I was comfortable and safe, thanks to RJ and his team. More

Helpful 0

Report | Print

I was stranded on the interstate far from home on a holiday, stressed and frantic. The Staff at Honda of Lake City were kind, helpful and reassuring. I ended up having to buy a used car to get me bac holiday, stressed and frantic. The Staff at Honda of Lake City were kind, helpful and reassuring. I ended up having to buy a used car to get me back on the road. They made the experience bearable, and I am quite satisfied with my purchase. Thanks, Kyle and HOLC. More

by snowmowry Verified Customer Verified Customer

Helpful 0

Report | Print

We have bought 4 vehicles from this dealership. Our salesman Justin McFarland is very personable and not pushy in the least. Every time we go to the dealership we are treated like family by Justin Our salesman Justin McFarland is very personable and not pushy in the least. Every time we go to the dealership we are treated like family by Justin and everybody else there from sales people to service people to management. Buying a vehicle at Lake City Honda is a very positive experience as opposed to a stressful one like at other dealerships. We will always be customers. Our daughter just bought a vehicle there also so this time we bought 3 vehicles. Keep up the good work! More

by Bunky Verified Customer Verified Customer

Helpful 0

Report | Print

Justin was awesome and diligently worked to meet my needs to get the car that best fit me. R J in the service department is also awesome. He always is kind and gets everything done that needs to be done eco to get the car that best fit me. R J in the service department is also awesome. He always is kind and gets everything done that needs to be done economically. He is what keeps me coming back. Your finance manager also was very courteous and worked to get me the best deal he could to make my life easier. These are the type of employees that make a successful business stay a successful business. More

by Karenpeterson123 Verified Customer Verified Customer

Helpful 0

Report | Print

Kind and courteous staff was a pleasure to work with them. Will recommend using them agian them. Will recommend using them agian More

by potter0425 Verified Customer Verified Customer

Helpful 0

Report | Print