RT Ives | Page 27
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
369 Reviews
Write a Review369 Reviews of RT Ives
August 23, 2024
Very good customer service. Satisfied with the deal that they offer. 100% reccomended to you guys. Satisfied with the deal that they offer. 100% reccomended to you guys. More
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
August 22, 2024
Mgmt is terrible and he’s rude. No phones in dealership so you can call in to check on status with vehicle. I went to dealership at 3:30 pm to get an update because I found out the No phones in dealership so you can call in to check on status with vehicle. I went to dealership at 3:30 pm to get an update because I found out the phones are on computer, so it just shows a little icon that there is a phone call. And since only one service writer he couldn’t answer. I was so mad. And of course I showed that I was mad and mgr started getting on me, he’s lucky my husband was with me cause I would have cussed him out. He thru me out of office! So what. Two other customers had to come down to dealership cause they couldn’t get thru on the phone either. I had appt at 9:00 am and 3:30 pm still not down. I’m going to find a different dealership More
Other Employees Tagged: Scott Easton
August 20, 2024
They barely answer calls. They already had my parts but had my car for seven hours and did nothing! Claimed they had to order my parts. Never called me, I had to call them. Al They already had my parts but had my car for seven hours and did nothing! Claimed they had to order my parts. Never called me, I had to call them. All after telling me they would only have my car for four hours. Horrible Servíce!!! More
August 19, 2024
The workers are amazing and helpful. This particular day was busy and I wish the wait times for scheduled maintenance was shorter. This particular day was busy and I wish the wait times for scheduled maintenance was shorter. More
Other Employees Tagged: Jessica and the cashier
August 13, 2024
It was hard to get an appointment over the phone. The service agent I talked to when I went to the dealership was really good the appointment was set up quickly and the work was done ontime The service agent I talked to when I went to the dealership was really good the appointment was set up quickly and the work was done ontime More
August 12, 2024
Great service okay thank you for the service until next time thank you so much time thank you so much More
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
August 10, 2024
Fast, thorough, courteous customer service reps, quality service, convenient scheduling options and local service center! service, convenient scheduling options and local service center! More
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
August 09, 2024
My experience at this location was a first. Very professional and friendly. Timely service was given. Very professional and friendly. Timely service was given. More
Other Employees Tagged: Brett Lloyd , Nicole - service writer

