RT Ives | Page 26
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
376 Reviews
Write a Review376 Reviews of RT Ives
September 13, 2024
Service doesn’t answer phone calls, sales men filled out MY server form for me. Would rather sell my car then to continue going to this dealer. MY server form for me. Would rather sell my car then to continue going to this dealer. More
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, Wes Kavula, Tracy Barkus, Robert Sparks , Joe
September 09, 2024
Service is the worst! Service advisors are worthless. Very unprofessional and don't know how to print customers paper work. Doesn't answer the phones. Service advisors are worthless. Very unprofessional and don't know how to print customers paper work. Doesn't answer the phones. More
Other Employees Tagged: Niki was bad mouthing RT Ives in front of the customers
September 06, 2024
I called at least 3-4 different phone numbers for service that were listed through your their pages, and left at least 3 different messages to call me back. It has not been over a week and no one has called that were listed through your their pages, and left at least 3 different messages to call me back. It has not been over a week and no one has called me back. Horrible customer service. More
September 02, 2024
I was disappointed that I did not receive a call after the repairs were complete to come get my car and waited several days to get a return call after leaving voicemails. I was also disappointed in the am the repairs were complete to come get my car and waited several days to get a return call after leaving voicemails. I was also disappointed in the amount of time I had to wait to pick up my car after being told I need to be there before 5:30 pm to get my car. I waited 40 minutes and was the only customer picking up at that time. More
August 31, 2024
Service area was old looking and dirty, employees seem miserable. Service advisors using a piece of paper to write up your vehicle, other dealers use iPads, Four hours for a oil change and inspection miserable. Service advisors using a piece of paper to write up your vehicle, other dealers use iPads, Four hours for a oil change and inspection More
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