RYAN ZAYAS

Everyone from the minute I pulled into the lot was friendly, helpful and respectful. They made me feel important and like I had been a customer for years even though it was my first time there. friendly, helpful and respectful. They made me feel important and like I had been a customer for years even though it was my first time there. More

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Great staff. Badass sales team. Always a happy customer 😊 Tyler was great with putting up with me Badass sales team. Always a happy customer 😊 Tyler was great with putting up with me More

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When I got there, the person I met with was with John he was very pleasant very knowledgeable. Very helpful. Took his time to help me. See what I really wanted. What I was looking for. Made the whole buying was very pleasant very knowledgeable. Very helpful. Took his time to help me. See what I really wanted. What I was looking for. Made the whole buying process so easy. More

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If they didn't have the truck we wanted, we would've walked away. They came in an hour after the advertised open time and blamed the internet marketing. No one apologized for making us wait till well af walked away. They came in an hour after the advertised open time and blamed the internet marketing. No one apologized for making us wait till well after we started the purchase process. Our sales man Ethan was super nice and friendly, but then there were two different managers that got involved and were super rude to us. One was the sales manager, and not really sure who the other manager was. They were both very rude. Again we almost left. They made us feel like idiots for trying to get a better deal, like we were taking food out of their kids mouths or something. Ethan, your bosses were very close to losing you a sale. More

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I had a great experience buying my car here. The staff was very friendly and attentive, helping me throughout the entire process and patiently explaining everything. The service was excellent, a The staff was very friendly and attentive, helping me throughout the entire process and patiently explaining everything. The service was excellent, and best of all, the vehicle comes with a lifetime engine warranty, which gave me a lot of confidence. I definitely recommend this place! More

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Alvonte was very knowledgeable and thorough with the whole process. Jared was prepared with all the paperwork. whole process. Jared was prepared with all the paperwork. More

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Great experience. Thanks to our salesman Tyler Dahowski for making it easy and keeping us informed through the entire build process. Love our new Ford! Thanks to our salesman Tyler Dahowski for making it easy and keeping us informed through the entire build process. Love our new Ford! More

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Tyler at Chapman Lancaster was very helpful is assisting me with purchasing my new Bronco. His sales style isn’t pushy or desperate or dishonest, which is so common in the car buying process. I really appre me with purchasing my new Bronco. His sales style isn’t pushy or desperate or dishonest, which is so common in the car buying process. I really appreciated his cool, nonchalant approach and his tremendous level of responsiveness. I recommend him and this location if you are looking for a fair deal for your dream Ford vehicle. More

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Bought my first new car with Tyler. He made the process super easy and explained everything thoroughly. He made the process super easy and explained everything thoroughly. More

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Tyler and Chapman Ford always gives great service. We will definitely come back here for any car purchases! We will definitely come back here for any car purchases! More

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