Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
187 Reviews
4.9

187 Reviews

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187 Reviews of Rachel Alvey

January 06, 2026

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Employee Rating

Went in for a simple oil change . .. the work was performed flawlessly ... quickly ... and my vehicle was returned looking brand new. More

by Gary
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dee Ann Potendyk, Taylor Adams

Jan 06, 2026

Tom Clark Auto Park responded

Thank you for your wonderful review, Gary! It's great to hear that your oil change was performed flawlessly and that your vehicle looked brand new upon return. At Tom Clark Chevrolet, we strive for excellence in every service. We look forward to seeing you again for your next visit! Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 30, 2025

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Efficiency and flexibility regarding scheduling my service process. Excellent workmanship from the technical crew. Thanks 🙏 More

by ykcoats
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

Dec 31, 2025

Tom Clark Auto Park responded

Thank you for your great review! We're glad to hear that you experienced efficiency and flexibility in scheduling your service at Tom Clark Chevrolet. It's wonderful to know that you were pleased with the workmanship from our technical crew. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 18, 2025

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The sales and service employees in the Cadillac building are always ready to help me with my Escalade. More

by JJLEW46
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Recommend Dealer
Yes
Dec 19, 2025

Tom Clark Auto Park responded

Thank you for your kind words! We appreciate your positive feedback about our sales and service teams at Tom Clark Chevrolet. We're thrilled to hear that you're receiving great assistance with your Escalade. We look forward to serving you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 09, 2025

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The service department is wonderful; they kept me informed, and results are always as expected. More

by sprinzla
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant , Cole Fellers

Dec 09, 2025

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We appreciate your kind words about our service department. It's great to hear that you felt informed and that the results met your expectations. We look forward to serving you again at Tom Clark Chevrolet! Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 04, 2025

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Sam was great as always and the new dealership seems to handled the transfer just fine. More

by DDUFF49
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

Dec 04, 2025

Tom Clark Auto Park responded

Thank you for your kind words! We’re thrilled to hear that Sam provided excellent service and that the transfer process went smoothly. We appreciate your continued trust in Tom Clark Chevrolet and look forward to serving you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663

November 27, 2025

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Great customer service would recommend service at this dealership everything was explained and finished early! More

by apvc50
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Recommend Dealer
Yes
Nov 28, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re happy to hear that you had a great experience with our service team at Tom Clark Chevrolet. Our team always strives to provide excellent customer service, and it's fantastic to know that everything was explained to your satisfaction and completed ahead of schedule. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

November 05, 2025

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Everyone was very pleasant. And they took my car on time....even a bit early which was great! Very pleased. More

by LYDAMELIO
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Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkins

Nov 05, 2025

Tom Clark Auto Park responded

Thank you for your great feedback, Lyda! We're delighted to hear that you had a pleasant experience at Tom Clark Chevrolet and that your car was taken in on time. We appreciate your kind words and look forward to seeing you again for your next visit! Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 23, 2025

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The Best vehicle and customer service i ever experienced. I was skeptical a little bit at first. Now I understand in order to get the best quality, it takes time and extra effort. thank you Tom clark and J More

by hopkinsdangelo44
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Recommend Dealer
Yes
Oct 23, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review, D'Angelo! We’re thrilled to hear that you had the best vehicle and customer service experience at Tom Clark Auto Park Denton. It’s great to know that our team were able to meet your expectations and provide you with the quality service we strive for. We appreciate your trust and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 04, 2025

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I always have a great experience when visiting James Wood for any service. During my recent visit, Cole served as my service advisor. He was professional and did an exceptional job. More

by CW76205
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

Oct 05, 2025

Tom Clark Auto Park responded

Thank you for your glowing review! We're pleased to hear that you consistently have a great experience at James Wood Chevrolet Denton and that Cole provided exceptional service during your recent visit. Your kind words mean a lot to us, and look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2025

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I bought a 2024 Cadillac Lyriq from this dealership and was having issues with it from very long time. I am disappointment with the repeated issues I have been experiencing with my Cadillac LYRIQ. I hav More

by SHIV871992
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Recommend Dealer
No

Other Employees Tagged: Franklin Wood, Taylor Adams

Sep 29, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience. We understand your concerns about the frequency of service visits and the recurring issues you’ve encountered with your Cadillac Lyriq. At James Wood AutoPark, we strive to maintain accurate and professional service processes, and your comments help us recognize how this visit affected you. Please don’t hesitate to contact us if you’d like to talk about your experience further. Your trust matters to us. Sincerely, James Wood AutoPark Management | 940-591-9663

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