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Rachel Alvey
184 Reviews
184 Reviews
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184 Reviews of Rachel Alvey
December 09, 2025
The service department is wonderful; they kept me informed, and results are always as expected. informed, and results are always as expected. More
by sprinzla
Verified CustomerOther Employees Tagged: Samantha Oliphant , Cole Fellers
December 04, 2025
Sam was great as always and the new dealership seems to handled the transfer just fine. handled the transfer just fine. More
by DDUFF49
Other Employees Tagged: Samantha Oliphant
November 05, 2025
Everyone was very pleasant. And they took my car on time....even a bit early which was great! Very pleased. And they took my car on time....even a bit early which was great! Very pleased. More
by LYDAMELIO
Other Employees Tagged: Tim Wilkins
October 23, 2025
The Best vehicle and customer service i ever experienced. I was skeptical a little bit at first. Now I understand in order to get the best quality, it takes time and extra effort. thank you Tom clark and J I was skeptical a little bit at first. Now I understand in order to get the best quality, it takes time and extra effort. thank you Tom clark and James Wood Chevrolet! More
by hopkinsdangelo44
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez
October 04, 2025
I always have a great experience when visiting James Wood for any service. During my recent visit, Cole served as my service advisor. He was professional and did an exceptional job. for any service. During my recent visit, Cole served as my service advisor. He was professional and did an exceptional job. More
by CW76205
Other Employees Tagged: Taylor Adams
September 27, 2025
I bought a 2024 Cadillac Lyriq from this dealership and was having issues with it from very long time. I am disappointment with the repeated issues I have been experiencing with my Cadillac LYRIQ. I hav was having issues with it from very long time. I am disappointment with the repeated issues I have been experiencing with my Cadillac LYRIQ. I have unresolved issues with my Cadillac LYRIQ and I am disappointed with the constant service visits, long repair times, and the fact that the same problems keep recurring even after multiple attempts at repair. I have had to bring my vehicle in for service more than ten times since purchase, which is completely unacceptable for a new Cadillac and dealing with repeated issues. More
by SHIV871992
Other Employees Tagged: Franklin Wood, Taylor Adams
September 25, 2025
They were very good to me, test drove, noticed an issue with the driver side mirror and they have been very good and very fast about taking care of it. They worked with me to beat another dealers price and with the driver side mirror and they have been very good and very fast about taking care of it. They worked with me to beat another dealers price and got the deal, TJ is very fast and responsive. Would definitely do business with them again. More
by shelton mcpherson
Other Employees Tagged: Sheldon Jeffcoat, Carlos Sandate, Mike Loch, Edwin Chan, BJ Worley, TJ Smith, Kenneth Wood, Edward Munez, Don Litoff
September 04, 2025
Accommodating, friendly & professionals when performing services. Explains services or identified issues. Always feel as though you value the customer. services. Explains services or identified issues. Always feel as though you value the customer. More
by lyledresher
Other Employees Tagged: Jarrett Abel
August 28, 2025
This is my second time working with Rachel and she is incredibly friendly, professional and helpful. It’s never fun when your car breaks down but I had a great experience with Rachel. Thank you! incredibly friendly, professional and helpful. It’s never fun when your car breaks down but I had a great experience with Rachel. Thank you! More
by jesspharr
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