Rachel Alvey

The Service at Tom Clark is Delightfully Efficient Quick and Easy in and out. The waiting room is pleasantly comfortable. and Easy in and out. The waiting room is pleasantly comfortable. More

by ALANSPLUMBINGCOINC Verified Customer Verified Customer

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Rachael always takes really good care of me. She is the reason I continue to use you all for service She is the reason I continue to use you all for service More

by JIMNORMANBUSH Verified Customer Verified Customer

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Rachel is really great at explaining auto technology in terms all of us understand. She is a pleasure to work with. terms all of us understand. She is a pleasure to work with. More

by dmarshello1 Verified Customer Verified Customer

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Very friendly and kept me updated on my vehicle. Had a positive experience. Waiting room is clean and comfortable. Had a positive experience. Waiting room is clean and comfortable. More

by LFTYPNKN Verified Customer Verified Customer

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Great Staff and Awesome Team, the team bends over backwards for the customer to be happy! They always greet you with a smile!! backwards for the customer to be happy! They always greet you with a smile!! More

by BAGGETT.CHRISTY Verified Customer Verified Customer

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My first time was good ok ok ok ok ok ok ok ok ok ok More

by rakkaiser Verified Customer Verified Customer

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Rachel is extremely helpful and professional. I’ve always had great service at this dealership. I’ve always had great service at this dealership. More

by simmer53 Verified Customer Verified Customer

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Rachel was very helpful and accompanying during my recent service on my Escalade. Service was quick and as expected. service on my Escalade. Service was quick and as expected. More

by stalder Verified Customer Verified Customer

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While the repair for the transmission was great, the work left a rattle somewhere in the rear of the car. I know, I know, take it back everyone will say but the inconvenience of waiting for a rental so they left a rattle somewhere in the rear of the car. I know, I know, take it back everyone will say but the inconvenience of waiting for a rental so they can figure it out is a PITA. I’m sure it’s a clamp or other fastener that was not torqued but in the day of following checklists and QC overlooking a repair this should not happen when driving a luxury car like a Cadillac. I expect more since I pay for more. Shoddy work like this? I could have bought a Kia. The transmission was fixed wonderfully though. It was the reason I had the car towed in. I just wish the repair was more thorough to include what want not the issue. More

by gwatlack Verified Customer Verified Customer

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Quickly in & out. . Rachel was amazing! I was skeptical about shuttle service but she assured me and it went off without a hitch.. 0 complaints . Rachel was amazing! I was skeptical about shuttle service but she assured me and it went off without a hitch.. 0 complaints More

by robertsissac Verified Customer Verified Customer

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