Rachel Alvey

Great Staff and Awesome Team, the team bends over backwards for the customer to be happy! They always greet you with a smile!! backwards for the customer to be happy! They always greet you with a smile!! More

by BAGGETT.CHRISTY Verified Customer Verified Customer

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My first time was good ok ok ok ok ok ok ok ok ok ok More

by rakkaiser Verified Customer Verified Customer

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Rachel is extremely helpful and professional. I’ve always had great service at this dealership. I’ve always had great service at this dealership. More

by simmer53 Verified Customer Verified Customer

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Rachel was very helpful and accompanying during my recent service on my Escalade. Service was quick and as expected. service on my Escalade. Service was quick and as expected. More

by stalder Verified Customer Verified Customer

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While the repair for the transmission was great, the work left a rattle somewhere in the rear of the car. I know, I know, take it back everyone will say but the inconvenience of waiting for a rental so they left a rattle somewhere in the rear of the car. I know, I know, take it back everyone will say but the inconvenience of waiting for a rental so they can figure it out is a PITA. I’m sure it’s a clamp or other fastener that was not torqued but in the day of following checklists and QC overlooking a repair this should not happen when driving a luxury car like a Cadillac. I expect more since I pay for more. Shoddy work like this? I could have bought a Kia. The transmission was fixed wonderfully though. It was the reason I had the car towed in. I just wish the repair was more thorough to include what want not the issue. More

by gwatlack Verified Customer Verified Customer

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Quickly in & out. . Rachel was amazing! I was skeptical about shuttle service but she assured me and it went off without a hitch.. 0 complaints . Rachel was amazing! I was skeptical about shuttle service but she assured me and it went off without a hitch.. 0 complaints More

by robertsissac Verified Customer Verified Customer

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Recently drove in with no appointment for an oil change and was in and out within an hour. Service has always been great 👍. Will recommend to friends. and was in and out within an hour. Service has always been great 👍. Will recommend to friends. More

by ERICSCHMITZ0 Verified Customer Verified Customer

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Everyone was very nice. I was there for 3 hours but they kept me informed. I was there for 3 hours but they kept me informed. More

by ktctjt Verified Customer Verified Customer

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Very professional and quick very cozy lobby what else can I say why does it I say why does it More

by gloor61 Verified Customer Verified Customer

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They did the minimum for the service. They are in a state of mass confusion. I made reservations online for them to pick up my car for service and return it. They forgot to pick it They are in a state of mass confusion. I made reservations online for them to pick up my car for service and return it. They forgot to pick it up so I had to drive down to their location. They were supposed to return me to my home, but after 45 minutes of waiting, I had someone pick me up. When the car was ready for pickup, They made arrangements to have someone take me to the service center, only to cancel the order an hour later. Needless to say, I complained to the service manager and I am looking for a new service center to take care of my needs. Any suggestions? More

by dlbjelde Verified Customer Verified Customer

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