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Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 20

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
212 Reviews
4.9

212 Reviews

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212 Reviews of Rachel Alvey

September 27, 2024

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Employee Rating

Rachel has always been very professional and helpful goes above and beyond at all times. More

by MOVERCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams , Franklin Wood

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Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our team at James Wood Chevrolet Denton. It's great to hear that our efforts to provide professional and helpful service have made a positive impression. We look forward to seeing you again soon and continuing to exceed your expectations! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2024

Dealership Rating
Employee Rating

The service was very good. The service waiting area for Cadillac is excellent and very comfortable. More

by WARRENGDYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service and found our Cadillac waiting area comfortable. At James Wood Chevrolet Denton, we strive to make every visit enjoyable. We look forward to welcoming you back the next time you need assistance! Sincerely, James Wood AutoPark Management | 940-591-9663

September 25, 2024

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Employee Rating

Recall work was completed in the promised time frame. Vehicle was returned in good condition. More

by wjlrcox
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Laska

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Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your positive review! We're glad to hear that the recall work on your vehicle was completed within the promised time frame and that it was returned in good condition. At James Wood Chevrolet Denton, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 25, 2024

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Employee Rating

James Woods Cadillac has always been very courteous and always concerned to keep their customers completely satisfied whether a major vehicle problem or a simple oil change. More

by PAMTRISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We truly appreciate your recognition of our commitment to customer satisfaction at James Wood Chevrolet Denton. Whether it's a major issue or routine maintenance, we're here to help. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 23, 2024

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Employee Rating

Courteous and go the job done in a timely fashion. Nice and clean. Glad to have all the systems and fluids checked by Cadillac. Rachel was a joy to do business with. More

by jimdillon.1050
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're glad to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that Rachel provided you with excellent service and that you appreciated the thorough check of your systems and fluids. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 19, 2024

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Employee Rating

Rachel was professional, friendly and very thorough. She showed me some things about my car that I hadn't noticed. More

by JJWNOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at James Wood Chevrolet Denton. It's fantastic that Rachel was able to help you learn more about your car. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 18, 2024

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Employee Rating

Pleasantly surprised. Service better than Sewell. Thank you very much. I’ll be back soon More

by VJNORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're delighted to hear you were pleasantly surprised by the service at James Wood Chevrolet Denton and that we exceeded your expectations. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 16, 2024

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Employee Rating

The people are so professional and yet so personable it’s actually fun to go get your auto serviced. Rachael was a dream to work with. More

by JUSTDUCKIE0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton. It's great to know that Rachael made your visit enjoyable. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

September 16, 2024

Dealership Rating
Employee Rating

There is always an issue with the mechanics. Once I had to diagnose through YouTube a simple thing they could not and I am not a mechanic. I brought in vehicle for a few issues when I picked it More

by MISSNITA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike White, Tim Wilkins , Franklin Wood

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Sep 23, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your concerns regarding the mechanical issues you've faced at James Wood Chevrolet Denton, and we appreciate your feedback. Our goal is to provide reliable service and we take your comments seriously. We encourage you to reach out to us directly so we can address these concerns and work towards a resolution. Your trust is important to us, and we look forward to improving your experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 15, 2024

Dealership Rating
Employee Rating

Everything was great. Timing price waiting area service rep and facility … xxxxxxxx cxxx cxxx cxxx More

by DELIA.MILLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your five-star review! We're thrilled to hear that everything from the timing, price, waiting area, and service at James Wood Chevrolet Denton met your expectations. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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