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Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
788 Reviews
4.7

788 Reviews

Write a Review

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

788 Reviews of Rachel Goal

January 14, 2026

Dealership Rating
Employee Rating

Great sales guy. ....TED. He is always nice and I feel like I can always trust him More

by minihill27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Castelo, Blake Jones

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Jan 14, 2026

Kia of Port Charlotte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kia of Port Charlotte. We look forward to having you as one of our valued customers for many more years to come!

January 12, 2026

Dealership Rating
Employee Rating

The service is very good, and friendly. The lounge is very clean and comfortable while waiting for my car. More

by ian.flett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2026

Kia of Port Charlotte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2026

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Employee Rating

Excellent service…. especially Rachael Gaul…. She is pleasant and professional….knows here cars and their service requirements More

by Jth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2026

Kia of Port Charlotte responded

Thanks for sharing about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!

January 09, 2026

Dealership Rating
Employee Rating

They told me they couldn’t find anything wrong with my tire. They couldn’t find any leaks. When that was a lie because the same issue happened and I had to take it to a tire shop to repair. They found the More

by J_victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Adams

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Jan 12, 2026

Kia of Port Charlotte responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 06, 2026

Dealership Rating
Employee Rating

We get great service from the dealership. Always quick and professional. A great dealership from sales to service. More

by capt.l.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Maria Trillas, Ron Munday

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Jan 06, 2026

Kia of Port Charlotte responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 06, 2026

Dealership Rating
Employee Rating

Always excellent care here they do a great job, good coffee (they need to bring the snacks back) oh and really bring back the stinger or you will be working on this one forever. More

by aviddx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Ron Munday

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Jan 06, 2026

Kia of Port Charlotte responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 04, 2026

Dealership Rating
Employee Rating

We purchased both our cars at kia with an extended warranty. Any service needed has been handled professionally and expedited. More

by MAGGS438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelmardo Falconer, Ron Munday

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Jan 04, 2026

Kia of Port Charlotte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 03, 2026

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Employee Rating

Outstanding dealership! The dealership is very friendly. Every employee we meet is very warm and welcoming. They make sure they understand every step going on. More

by REALMCCOYS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Callison

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Jan 03, 2026

Kia of Port Charlotte responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 02, 2026

Dealership Rating
Employee Rating

Professional friendly service performed on time always make you feel welcome and comfortable thank you More

by otwater1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Kelmardo Falconer

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Jan 02, 2026

Kia of Port Charlotte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 25, 2025

Dealership Rating
Employee Rating

Very friendly and well stock with variety of cars. Sales team well trained. Will be back More

by frankwayne114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Castelo, Joel Machado, Cody Callison

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Dec 25, 2025

Kia of Port Charlotte responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kia of Port Charlotte!

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