Blake Jones

I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visi arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte! More

by J.Potter8823 Verified Customer Verified Customer

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Finance person did NOT submit any paperwork correctly - ie gave us a thumb drive with purchase info/loan info/ extended warranty and when we got home it was blank. Called our salesperson to advise to h ie gave us a thumb drive with purchase info/loan info/ extended warranty and when we got home it was blank. Called our salesperson to advise to have all information sent to us .didnt happen. Twice. got call from license person at dealer and original information was filled out wrong so now license plates will be delayed. (Called finance mgr on third day to complain still have not gotten the information. ( Found out our vehicle we purchased has many things wrong and should be covered under the extended warranty, from our mechanic at home) Called Nissan warranty and they never received the information that we purchased an extended warranty. Also when we drove off lot with the vehicle we just purchased, 3 people on the freeway rolled down their windows to tell us the paper license was about to blow off ie sales person didn’t attach paper license place well enough and we even had a discussion about that very thing before he put it on . ( should’ve attached a plastic holder ) Also, they did not have us update our new vehicle information on our auto insurance website before we left - which delayed the loan process and cashing our down payment check. ( found out from another dealer that we bought another car from - they were VERY surprised that they hadn’t helped us with auto insurance info - but that dealer helped us with the car we purchased from them as well as the car we just purchased from Kia ) So, fair warning double check everything IF you purchase from Morgan Auto Group . More

by jeanw1415 Verified Customer Verified Customer

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I loved my experience at the dealership , it was quick and easy. I lovedddd the docusign pad , makes reviewing the paperwork more efficient. Marshall helped resolve all the questions we had ensuring we we and easy. I lovedddd the docusign pad , makes reviewing the paperwork more efficient. Marshall helped resolve all the questions we had ensuring we were in good hands from signing to driving. Coming from a car sales background my experience at this dealership changed my perception for the better. I will be recommending Marshall and Mitch in the future , thank you for helping me achieve my goal :) More

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Everyone was very nice and informative. They took the time with me and help me work everything out. I feel like since I’ve been back there several times they did remember me and were apprec They took the time with me and help me work everything out. I feel like since I’ve been back there several times they did remember me and were appreciative of my loyalty. More

by gabysgirls Verified Customer Verified Customer

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Very professional, knowledgeable and courteous. Very customer oriented, would highly recommend. Thanks Kia of Port Charlotte for a great experience! Very customer oriented, would highly recommend. Thanks Kia of Port Charlotte for a great experience! More

by travhatt Verified Customer Verified Customer

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We generally had a good experience buying our car this past weekend. Dishod was very helpful and patient with us. I did feel like we had a little confusion during the financing stage, but was able to get past weekend. Dishod was very helpful and patient with us. I did feel like we had a little confusion during the financing stage, but was able to get that sorted out with a phone call. Very nice facility and all staff were polite and helpful. More

by alan.monroe Verified Customer Verified Customer

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Daniel very patient and informative. Very willing to show us multiple vehicles and explain the difference. Near the end of the paperwork when we were tired, we began to feel rushed, o Very willing to show us multiple vehicles and explain the difference. Near the end of the paperwork when we were tired, we began to feel rushed, otherwise great. More

by elharnden Verified Customer Verified Customer

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My wife and I had a good experience buying a new Soul at Kia of Port Charlotte. Our salesman, Bruno Borda was very diligent and was thoughtful enough to make sure we were satisfied with our purchase. We app Kia of Port Charlotte. Our salesman, Bruno Borda was very diligent and was thoughtful enough to make sure we were satisfied with our purchase. We appreciate his professionalism. More

by stingley0 Verified Customer Verified Customer

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They messed up my registration and my loan info! They had the wrong vin and vehicle on both!!!!!! Not good when I could have been pulled over and possibly lost my license or my insurance! I believe They had the wrong vin and vehicle on both!!!!!! Not good when I could have been pulled over and possibly lost my license or my insurance! I believe because of the wrong vin, I am paying for that price and not the price of my vehicle More

by sdexter1975 Verified Customer Verified Customer

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Great sales guy. ....TED. He is always nice and I feel like I can always trust him ....TED. He is always nice and I feel like I can always trust him More

by minihill27 Verified Customer Verified Customer

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