Rachel Goal | Page 19

Everything was okay was there for a oil change it took a little bit longer than I was expecting but did change out a recall little bit longer than I was expecting but did change out a recall More

by bduren0 Verified Customer Verified Customer

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Work took far to long and was not recorded. there was NO communication at first visit or the second visit there was NO communication at first visit or the second visit More

by pastorken0 Verified Customer Verified Customer

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Quick an prompt service. Maria communicated with me on a regular basis to keep me informed. Highly recommended! Maria communicated with me on a regular basis to keep me informed. Highly recommended! More

by MARBLEMAN23293 Verified Customer Verified Customer

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Very clean dealership. Nice area to sit in while waiting on a vehicle and everyone was so friendly Nice area to sit in while waiting on a vehicle and everyone was so friendly More

by apoole2003 Verified Customer Verified Customer

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The best service the people really help when you need something they attempt to everything the mechanics awesome people thank you for everything and thank you for your help. Thank you for all the attenti something they attempt to everything the mechanics awesome people thank you for everything and thank you for your help. Thank you for all the attention. More

by miguel.reynoso.1 Verified Customer Verified Customer

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Worst Service Department and Service Manager there could ever be. I have purchased multiple vehicles from them over the past couple years and always had every service completed with no issues. I then had mu ever be. I have purchased multiple vehicles from them over the past couple years and always had every service completed with no issues. I then had multiple lights come on my dash for sensors. They refused to warranty the part claiming it had been struck by something. Which it did not. So I took it to another kia dealership for a second opinion and they said it clearly was not from damage and most likely defective. However they could not warranty it because the Port Charlotte Kia noted in the system that it was damaged. Moving forward to today I end up personally speaking with the Service Manager and explained as to what I had found. I straight up told him I was going to send the sensor to Kia Coorpoate to inspect it and when they found it was simply defective that I was going to sue them for my money back . The Service Manager then became rude and told me I had to leave and never bring my car back. I get in my car to leave and notice the oil had not been changed as it was there to have done. So now they send me out of there without telling me they did not complete the job, but they also left the car over the oil change milage due. As a professional you should never talk to or treat your customers the way this guy did More

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Maria was great kept me updated on my car,they just had to replace an emblem on my car to replace an emblem on my car More

by pivotal127 Verified Customer Verified Customer

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Well, knowledged. Very. Friendly Employees. Easy to work with. Very good prices. Good. trade in value. And it does not take all day. Why go anywhere else?. Very. Friendly Employees. Easy to work with. Very good prices. Good. trade in value. And it does not take all day. Why go anywhere else?. More

by greenjrr Verified Customer Verified Customer

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Great customer service from Rachel and the crew at Kia of Port Charlotte! Kudos to all the staff! Thanks again for the great service!!!! Port Charlotte! Kudos to all the staff! Thanks again for the great service!!!! More

by TOMBOBER Verified Customer Verified Customer

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We got there a little early and was greeted and we went inside. A little later a lady offered snacks to us in the waiting area. They have always been more than gracious answering any questions we have wi inside. A little later a lady offered snacks to us in the waiting area. They have always been more than gracious answering any questions we have with our car. More

by pamergle Verified Customer Verified Customer

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