Rachel Terriogo
Rachel Terriogo at Metro Honda

Rachel Terriogo | Page 10

Express Service Advisor

Metro Honda

540 Route 440 North
Jersey City, NJ 07305

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590 Reviews
not yet
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590 Reviews

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590 Reviews of Rachel Terriogo

October 12, 2021

Dealership Rating
Employee Rating

They are the best. They communicate well with you and call when there is a problem. More

by DAYJA.A.NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins , Peter Lomando, Elvis Orellana, Gustavo Rios, Rich Sabatino, Jonathan Torres

Oct 13, 2021

Metro Honda responded

Thank you for taking the time to share your experience! We are glad to be able to assist. See you again soon!

October 11, 2021

Dealership Rating
Employee Rating

After the job get done ,I open the hood to check the engine I realised the water cooler thank was empty anyway was good job and right time thx for everything. More

by Milo
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins , Peter Lomando, Elvis Orellana, Gustavo Rios, Rich Sabatino, Jonathan Torres

Oct 13, 2021

Metro Honda responded

Milo, thank you for your honest review. Please contact us should you need further assistance. We are happy to be able to address your concerns.

October 11, 2021

Dealership Rating
Employee Rating

Rude and unprofessional receptionists at this location- would not recommend this location for any customer More

by KABII.LO11
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 11, 2021

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 11, 2021

Dealership Rating
Employee Rating

Very organized. Excellent customer service and support. Everyone welcomed us very kindly and professional. I love Metro Honda! Thank you Rachel! More

by REYNAULIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Metro Honda responded

Thank you for taking the time to review us! We are so glad to hear of your positive experience and look forward to seeing you again soon. Take care!

October 11, 2021

Dealership Rating
Employee Rating

Is good service but last visit I was asking to check the oil dilution but no one responded to me More

by Walid Elsayegh
Recommend Dealer
Yes
Oct 11, 2021

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 10, 2021

Dealership Rating
Employee Rating

Service intake wait was much too long.Even though I had my car towed in, I made an appointment for service. Once car arrived, many other customers were taken ahead of me because my car was unable to "be in More

by belindamorris6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 11, 2021

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 06, 2021

Dealership Rating
Employee Rating

The wait was too long my appointment was for 4:00 pm got there at 3;00 pm still had to wait till almost 5 pm. And it was something so minor that it should’ve been a quick service. More

by Bellastarr66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 08, 2021

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 05, 2021

Dealership Rating
Employee Rating

El servicio demasiado lento ,no le explican nada q hicieron y a q tiempo hay q regresar More

by Celia S
Recommend Dealer
No
Oct 06, 2021

Metro Honda responded

Permítanos disculparnos por su experiencia negativa. En un momento de su conveniencia, no dude en contactarme aquí en el concesionario. Agradecería la oportunidad de hablar con usted en más detalle sobre su visita. Atentamente, Peter Lomando Director de servicio y repuestos 201-451-7111 x1268

October 04, 2021

Dealership Rating
Employee Rating

The customer service was very good. The wait was a bit long since it was pretty busy. But overall everything was fine. More

by Godschild4ever77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Metro Honda responded

Thank you for sharing your 5 star experience! We are thrilled to be able to assist you. We hope to see you again soon!

October 04, 2021

Dealership Rating
Employee Rating

Services so so to much time and no good and that all happy Halloween burger miss More

by CLARA Diego morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 06, 2021

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

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