Rachel Van Hart
Rachel Van Hart at Brandon Honda

Rachel Van Hart

Fixed Operations Director

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

Contact Me
4.5
292 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

11 yrs, 8 mos

Languages Spoken

English English

Employee Video

4.5

292 Reviews

Write a Review

292 Reviews of Rachel Van Hart

August 30, 2025

Dealership Rating
Employee Rating

I bought two cars at the same time. This was the worst experience I’ve ever had purchasing cars. The sales manager, finance, and service department were all horrible. One of the cars wa More

by asherman5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 01, 2025

Brandon Honda responded

Thank you for your feedback. I’m very sorry that your purchase experience was frustrating and did not meet expectations. I understand you’ve since spoken with our General Manager and were able to work toward resolution, and I appreciate you giving us that opportunity. Your comments will be used to help us improve our process moving forward. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

June 10, 2025

Dealership Rating
Employee Rating

I have had tire issues for the past 2 months. I had my tires balanced and rotated at the dealership. About 3 weeks later when it still was not driving good, I took my 2022 Honda Passport with 27, More

by LFEROBEN
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Mack

Jun 11, 2025

Brandon Honda responded

Thank you for taking the time to share your concerns. We’re sorry to hear about the ongoing tire issues you’ve experienced. While tire warranty claims do need to be processed directly through the manufacturer, our team should have assisted more clearly with guiding you through that process. I understand how frustrating this has been, especially considering the low mileage on your vehicle. We appreciate your past business and if you would like to speak with me personally I am available. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

June 01, 2025

Dealership Rating
Employee Rating

Outstanding Service from Mike Hudak – Above and Beyond I wanted to take a moment to recognize the exceptional service I received from Mike Hudak. His attention to detail, commitment to an outsta More

by mmlowery01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hudak

May 16, 2025

Dealership Rating
Employee Rating

The work was done very fast and the windows tint looks great and done correctly the fist time More

by billarcand1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

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Employee Rating

They will go the extra mile to get you what you need and deserve. Great service. More

by DUSTINLEWISMECHANICAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2025

Dealership Rating
Employee Rating

The surveys are annoying. The staff at the dealership are great and the service is great More

by VALERIE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 30, 2025

Dealership Rating
Employee Rating

Quick and easy! Wait time was less than I expected. Great job on my window tinting! More

by GREENTEAMGREENSCAPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 30, 2025

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Employee Rating

Always a perfect visit when we go in for service. We have never had a bad experience. More

by james.g.vaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Chasse, Renee Buford

April 24, 2025

Dealership Rating
Employee Rating

I came because of a TPMS light on my dash. Turns out I had two nails in my tire. The tech spotted one nail and repaired the tire. The next time I drove my car the TPMS light came on. I pulled More

by jrkula80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mus (Moose)

April 24, 2025

Dealership Rating
Employee Rating

Brandon Honda provides Fast service and excellent customer service. Very detailed and I like I can visually see when working on my car service and keep me posted throughout the process More

by angelinafantauzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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