Rachel Van Hart | Page 2

I love my Honda Pilot and keeping it in the best condition is important to me. I always have an amazing experience with the service department and sales!!! They work hard to get things done in a tim condition is important to me. I always have an amazing experience with the service department and sales!!! They work hard to get things done in a timely manner and are very knowledgeable. More

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Very friendly, great service, great price, great location, very very very helpful, friendly staff. Great parts and labor department, very very very kind staff. I will always come back location, very very very helpful, friendly staff. Great parts and labor department, very very very kind staff. I will always come back More

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I want to recognize several people for taking care of a problem i encountered during my car service last thursday. Mike took care of my car at the floor this morning at 8am. My car was serviced promptly problem i encountered during my car service last thursday. Mike took care of my car at the floor this morning at 8am. My car was serviced promptly and returned to me washed and with the tires rotated. Thank y again for your help. Mirna More

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This is our third Honda purchased from Brandon Honda. Their selection is great and our salesperson was so pleasant to deal with. If you need service you can always trust Rachel Van Hart and her team to t Their selection is great and our salesperson was so pleasant to deal with. If you need service you can always trust Rachel Van Hart and her team to treat you right. More

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Augustine was very professional, courteous and helpful. He did an excellent job and will now consider him as our advisor for our 2 Honda vehicles for every service we needed. He did an excellent job and will now consider him as our advisor for our 2 Honda vehicles for every service we needed. More

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I drive around 5k a month because of my work so after about 150k miles I will trade for new Honda. I have had five Hondas, including a Two Civics (my son is now driving my 2014 Honda Civic), a Fit, an A about 150k miles I will trade for new Honda. I have had five Hondas, including a Two Civics (my son is now driving my 2014 Honda Civic), a Fit, an Accord, and now a Honda Pilot. Four of the Five have been bought at Brandon Honda. The bottom line is that after driving almost a million miles in Hondas I have never broken down or had a problem. zero. I have had the cars serviced at Brandon Honda and never had a problem, no unnecessary work done etc. I reason I have had five is that each time I needed a different model or gave one I had to a family member who needed a car. If not probably would still be driving the first one. I needed the Pilot to pull a boat but honestly loved the Fit the most. When I retire I will look for a Fit. I have met Rachel several times and she is outstanding. Thanks Brandon Honda More

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I took my car in for service and Jerry was my serviceman. He took the time to listen to what I needed and I was in and out in under 1 1/2. He was professional, yet personal and was a pleasure to do business He took the time to listen to what I needed and I was in and out in under 1 1/2. He was professional, yet personal and was a pleasure to do business with. Shout out to Rachel for being the professional employee she was as well. I will continue to take my car to Brandon Honda for any future repairs/service. More

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I was extremely impressed by Rachel, the service manager. Rachel, took care of my issue in a very professional manner. She communicated clearly, in a timely manner and rectified the issue. I found her to Rachel, took care of my issue in a very professional manner. She communicated clearly, in a timely manner and rectified the issue. I found her to be very pleasant and she went above and beyond to help me out. If you want an issue taken care of, I highly recommend Rachel. The final product, after she addressed it was simply outstanding. More

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As always made to feel very welcome and go out of their way to ensure that all your needs are met. Don't like their decafe coffee though(only joking). Will be back. way to ensure that all your needs are met. Don't like their decafe coffee though(only joking). Will be back. More

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I came Yesterday to the dealership to get an oil change and tire rotation. I was greeted by Thomas gernhart. He was friendly and gave an estimate which was higher from what I was used to. I told him that I and tire rotation. I was greeted by Thomas gernhart. He was friendly and gave an estimate which was higher from what I was used to. I told him that I usually pay less than that so he went to my account and told me that there was no discount for me. I told him that they usually check couple discount before I am a loyal customer and a disabled vet with no job. With no sympathy he reply that he was a vet too and those people were gone and he need to pay his technicians and if the dealership doesn’t make money it will close. I was hurt so I called for the manager and spoke to Jenn and she was wonderful and gave me couple discount with no if or but . I stated that it was easy and he finally admitted that he was brand new and was unable to offer any discount because the dealership doesn’t trust him yet .He should of said that from the beginning instead of giving a lesson about not making money. Also, when they rotated my tires they did not inflate them so had to go back Update After posting this review. Rachel Van Hart called me to apologize the way Thomas handle the situation. She was very professional and credited my account for my next service. She promised to coach him more on how to properly speak to customer. Way to go Rachel and thank you for making my day More

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