Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long | Page 7

Parts and Service Director

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

Contact Me
4.8
619 Reviews

Dealership Experience

14 yrs, 1 mo

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

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4.8

619 Reviews

Write a Review

619 Reviews of Rachelle Long

July 28, 2024

Dealership Rating
Employee Rating

I took my car into the service department I was helped by she's a service writer her name is Samantha she was very professional very courteous called me back in a timely manner told me exactly what I needed More

by Hamlin#11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2024

Gosch Ford Temecula responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Samantha! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Noble General Manager

July 18, 2024

Dealership Rating
Employee Rating

Joseph seemed really nice however whoever cleaned the rodent nest out of my engine did not clean out the air filter compartment and there was a ton of nesting in there. That would have caused another sta More

by bkgentile
Workmanship
Service Communication
Recommend Dealer
No

June 29, 2024

Dealership Rating
Employee Rating

This is my go to service depart for all of my vehicles needs. The staff is attentive and answers any questions I may have More

by Johnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi , Kayla Price

Jun 30, 2024

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

Amazing dealership I had a great experience here between the thoughtful employees and the snack and drinks while I wait for my vehicle's repairs. More

by escape owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Jun 25, 2024

Gosch Ford Temecula responded

It's great to hear that Rachelle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

Great experience, friendly environment, and Rachelle is very helpful. Thank you Gosch Ford Temecula. I'll be back. More

by Kak8885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

so helpful! . Made it very easy and painless. Best experience at a dealership ever! Thank you Gosch ford More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

May 17, 2024

Dealership Rating
Employee Rating

Had an excellent experience with Gosch Ford Temecula. Had the oil changed on our Edge More

by gjtrans77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

May 16, 2024

Dealership Rating
Employee Rating

Raymond was friendly and courteous. Got my repairs done quickly. Will definitely be back for all my service needs. More

by bert_mg205
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

May 17, 2024

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Raymond met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

May 16, 2024

Dealership Rating
Employee Rating

Brought out fusion in for a check engine light and a concern with the brakes, Rachelle in service came out and was super helpful with my whole service experience! We have not had anymore issues with our More

by Chrisdesalvo34
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

May 17, 2024

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Rachelle here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

May 16, 2024

Dealership Rating
Employee Rating

came to gosch with an issue with my f150 when no one could not figure out the problem after talking to rachael, the issue that i nor no one can figure out the problem,,, Rachael the service manager was More

by salazarernesto44
Recommend Dealer
Yes

Other Employees Tagged: Viktor Mazurenko

May 17, 2024

Gosch Ford Temecula responded

We are very happy to hear that Rachelle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

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