Rachelle Pennington | Page 16
Service Advisor
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
Dealership Experience
4 yrs, 11 mos
Industry Experience
11 yrs, 4 mos
Languages Spoken
English
359 Reviews
Write a Review359 Reviews of Rachelle Pennington
August 18, 2024
Any time I need to take my car in for any service- planned or unplanned- Mercedes in Columbus is super fast, friendly, and efficient. Best service I have ever had with any car planned or unplanned- Mercedes in Columbus is super fast, friendly, and efficient. Best service I have ever had with any car More
Other Employees Tagged: Haley McDonald , Lauren Farthing
August 17, 2024
Very good! Everyone was friendly and the wait wasn’t long. The waiting lounge was comfortable. Everyone was friendly and the wait wasn’t long. The waiting lounge was comfortable. More
Other Employees Tagged: Haley McDonald, Raul Navarro , Lauren Farthing
August 17, 2024
Mercedes of Columbus is an excellent facility to get your vehicle serviced. Haley has excellent customer service. It was truly a pleasure working with her. She is very patient and she actually listens to wh vehicle serviced. Haley has excellent customer service. It was truly a pleasure working with her. She is very patient and she actually listens to what the customer is saying. She goes above and beyond to make sure she thoroughly documents every concern a customer may have. More
Other Employees Tagged: Haley McDonald , The lady who works at the desk in the front of the store. She assist and direct customers. I believe she answers the phone also. I wish I could remember her name, she is absolutely amazing. She is always so helpful and very informative.
August 06, 2024
I recently had the pleasure of visiting Mercedes-Benz of Columbus, and I am absolutely thrilled with the exceptional service I received! From the moment I walked in, I was greeted with warm smiles and a wel Columbus, and I am absolutely thrilled with the exceptional service I received! From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The staff went above and beyond to ensure my experience was nothing short of fantastic. The service team was incredibly knowledgeable and took the time to thoroughly explain the maintenance my car needed. They were patient with all my questions and provided clear and honest answers, which I greatly appreciated. What truly stood out to me was the attention to detail and the personal touches. It's clear that they truly care about their customers and take pride in their work. More
August 05, 2024
Thanks, Lauren, for always being so very Helpful, Caring and Professional. I appreciate you much. and Professional. I appreciate you much. More
Other Employees Tagged: Haley McDonald, Raul Navarro , Lauren Farthing, Mr. Browning
August 02, 2024
Your service staff does a wonderful job. They are very knowledgeable and helpful.. I believe they help customers want to buy Mercedes again. They are very knowledgeable and helpful.. I believe they help customers want to buy Mercedes again. More
Other Employees Tagged: Haley McDonald , Lauren Farthing
August 02, 2024
Always top notch service and attention to detail. Courteous and attentive service writers. Never disappoints. Courteous and attentive service writers. Never disappoints. More
Other Employees Tagged: Nadie Martin, Haley McDonald , Lauren Farthing
July 03, 2024
Thank you Lauren for your continued professional assistance. The car rides great , and smells wonderful. assistance. The car rides great , and smells wonderful. More
Other Employees Tagged: Haley McDonald, Raul Navarro , Lauren Farthing
June 19, 2024
Mercedes-Benz of Columbus is AOK ! !. I Will all ways use Mercedes Benz of Columbus to service My GLK 350 !. I Will all ways use Mercedes Benz of Columbus to service My GLK 350 More
Other Employees Tagged: Haley McDonald, Raul Navarro , Lauren Farthing

