Rachelle Pennington | Page 18

Great service Lauren did great very nice and very understanding. I was greeted very professionally I admire their hard work. understanding. I was greeted very professionally I admire their hard work. More

by jrjefferson35 Verified Customer Verified Customer

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Everyone is always a pleasure when getting our car serviced. Communication is always so easy. serviced. Communication is always so easy. More

by FLOYD.LEIGHANNE Verified Customer Verified Customer

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Always my go to Mercedes dealership! So nice and attentive to all my needs! Thanks guys! So nice and attentive to all my needs! Thanks guys! More

by raevenfinch Verified Customer Verified Customer

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Had a part replaced on my car, left the dealership and had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that he had a problem with his computer last week. This is the second time that I have had to return to the service department because the problem was not corrected. I had waited at least 5 weeks for the part to come in. Love Rchelle and Hailey!!! I am just not used to having things corrected the first time. More

by PAT45 Verified Customer Verified Customer

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Rachelle was awesome and always providing great services I love for her to service me when I come to Mercedes . I love for her to service me when I come to Mercedes . More

by senita16 Verified Customer Verified Customer

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Service was great. Everyone is always very friendly and service is always performed in a timely manner Everyone is always very friendly and service is always performed in a timely manner More

by SPUD0 Verified Customer Verified Customer

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This dealership is doing a great job. From making my appt on line, to the day of appt n after the service. And to mention the shuttle service too. I highly recommend Mercedes Benz of Colu From making my appt on line, to the day of appt n after the service. And to mention the shuttle service too. I highly recommend Mercedes Benz of Columbus to be their dealership More

by bendoray Verified Customer Verified Customer

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Thank you Lauren, for you continued professional, outstanding and selfless customer service. Thank you much. outstanding and selfless customer service. Thank you much. More

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Rachelle and the service team are great! Rachelle provides excellent customer service. She is professional, pleasant to work with, and keeps me informed on my car's service. Rachelle provides excellent customer service. She is professional, pleasant to work with, and keeps me informed on my car's service. More

by NBJ0 Verified Customer Verified Customer

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Great service. Attention to details. The people are courteous and know what’ to do . Great! Attention to details. The people are courteous and know what’ to do . Great! More

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