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Rachelle Pennington
Rachelle Pennington at Mercedes-Benz of Columbus
Refer Me

Rachelle Pennington | Page 18

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.8
180 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

4.8

180 Reviews

Write a Review

180 Reviews of Rachelle Pennington

December 21, 2021

Dealership Rating
Employee Rating

Always on time. Courteous. Expert work. Friendly. Easy to talk with. Explains work in detail. Always washed and clean car after service. More

by CAROLYNFAYECHILDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Lauren Farthing , RJ Campbell

Helpful
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Dec 21, 2021

Mercedes-Benz of Columbus responded

Thank you so much CAROLYNFAYECHILDS for the feedback! We will be sure to pass on your review to our service department. Please let us know if there is anything we can do for you! Wishing you a wonderful and safe holiday season!

December 15, 2021

Dealership Rating
Employee Rating

My service adviser & my Mercedes mentor Elizabeth & Rachelle new associates both are great . last few years Elizabeth awesome . great Asset for Mercedes is taking care of my Mercedes. great custom More

by ALEXNAIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Lizzy Spitzmiller , do not know other service persons

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Dec 15, 2021

Mercedes-Benz of Columbus responded

ALEXNAIK, thank you for sharing about your experience with Lizzy and Richard over the years! We are also happy to hear about your experience with Rachelle :) We look forward to continuing servicing your needs. Wishing you a wonderful holiday season!

December 09, 2021

Dealership Rating
Employee Rating

Excellent service provided by great customer service representatives! Always enjoy coming to this dealership because I know my service will be completed in a professional manner. More

by BONNIE25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: RJ Campbell

Helpful
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December 08, 2021

Dealership Rating
Employee Rating

Good customer service and professional technicians. Willing to go the extra mile to resolve issues. More

by sleesaxon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: RJ Campbell

Helpful
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Dec 08, 2021

Mercedes-Benz of Columbus responded

Thank you for sharing your feedback! We are happy to hear about your experience with our service department. Please let us know if there is anything else we can do for you! Wishing you a wonderful Holiday Season.

December 03, 2021

Dealership Rating
Employee Rating

Very good service I love to go there every time I need Very good service I love to go there every time I need to make my car look new too More

by DIEMPHAN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Lauren Farthing , RJ Campbell

Helpful
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Dec 03, 2021

Mercedes-Benz of Columbus responded

DIEMPHAN40, we are thrilled to hear about your service experience! Thank you for taking the time to share. Please let us know if there is anything else we can do for you!

November 30, 2021

Dealership Rating
Employee Rating

This dealership is easy to contact, very efficient and service is quick. Car is always clean when work is completed. More

by CSFIELDS45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: RJ Campbell

Helpful
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Dec 03, 2021

Mercedes-Benz of Columbus responded

Thank you, CSFIELDS45, for sharing your feedback! We look forward to your next visit. Please let us know if there is anything we can do for you in the meantime.

November 18, 2021

Dealership Rating
Employee Rating

The best dealership I've ever used. Hands down. From start to finish, they exceeded my expectations. More

by carolclem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: RJ Campbell

Helpful
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Nov 23, 2021

Mercedes-Benz of Columbus responded

Thank you so much for your feedback. Please let us know if there is anything else we can do for you! Wishing you a wonderful holiday season!

November 12, 2021

Dealership Rating
Employee Rating

Great customer service. Did a good job on my van. They know what’s wrong with the van and fixed it perfectly. More

by Phuc Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Lizzy Spitzmiller, Lauren Farthing , RJ Campbell

Helpful
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Nov 15, 2021

Mercedes-Benz of Columbus responded

Thank you so much Phuc Nguyen, for sharing your feedback about your service experience. Please don't hesitate to reach back out to us if there is anything else we can do for you. We look forward to continue servicing your needs!

November 06, 2021

Dealership Rating
Employee Rating

Excellent Service every time! I purchased my second Mercedes mainly with the quality of service I knew I would receive at the dealership. Courteous and knowledgable staff. More

by DYEISER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 08, 2021

Mercedes-Benz of Columbus responded

DYEISER, thank you so much for sharing! We appreciate your loyalty and look forward to continue servicing your needs. Please let us know if there is anything else we can for you!

November 05, 2021

Dealership Rating
Employee Rating

100% Excellent services; LAUREN & entire maintenance staff, administrative staff, CEO (a lovely personality), salesmen & women, and part-time assistants Mike Willoughby & others for picking up & return More

by REESE6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Lauren Farthing , RJ Campbell

Helpful
Report | Print
Nov 08, 2021

Mercedes-Benz of Columbus responded

Dr. Green-Reese - Thank you so much for taking the time to share about your 9+ years of experiences with our dealership. We are delighted to hear about your feedback and thank you for being a loyal customer all these years. We hope that you are healing well and please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to seeing you at your next visit :)

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