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Rachelle Pennington
Rachelle Pennington | Page 5
Service Advisor
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
364 Reviews
Dealership Experience
5 yrs, 1 mo
Industry Experience
11 yrs, 6 mos
Languages Spoken
English
364 Reviews
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364 Reviews of Rachelle Pennington
April 10, 2026
Having a ruptured heater hose is bad. MBof C was so helpful : supplying shuttle service, a loaned Vehicle and ultimately a nicely repaired automobile. MBof C was so helpful : supplying shuttle service, a loaned Vehicle and ultimately a nicely repaired automobile. More
by RICKSPITZMILLER
Verified CustomerOther Employees Tagged: Jason Goodroe, Robert Connor
April 07, 2026
Always there for you and the best costumer service i ever had. Great follow up. had. Great follow up. More
by TYLERTREMAIN
Other Employees Tagged: Joshua Andujar, Brittany Whatley, Haley McDonald, Jason Goodroe
April 07, 2026
This is the 4th maintenance appointment with this dealership and Rachelle as my POC. Honestly, the reason I feel important, taken care of and given a straight answer to any of my maintenance question dealership and Rachelle as my POC. Honestly, the reason I feel important, taken care of and given a straight answer to any of my maintenance questions is because of Rachelle. She is definitely a tremendous asset to this dealership and a true professions representative for the Mercedes Benz brand! A++ service every time! More
by Lito
April 07, 2026
I received the fast and efficient service that I always receive and trust when I have an emergency receive and trust when I have an emergency More
by kmearley
Other Employees Tagged: Robert Connor
March 31, 2026
They worked very hard to accommodate my schedule and did a great job servicing my vehicle. a great job servicing my vehicle. More
by jeroberts99
Other Employees Tagged: Jason Goodroe
March 24, 2026
She is the best! Always. pleasant, always helpful, and goes above and beyond typical customer service. Always. pleasant, always helpful, and goes above and beyond typical customer service. More
by allisonmiller531
Other Employees Tagged: Joshua Andujar, Lizzy Spitzmiller, Haley McDonald
March 23, 2026
I recently scheduled my vehicle for routine maintenance, and I must commend the team for a truly seamless experience. From the moment I arrived, the service advisor was exceptionally professional and approa and I must commend the team for a truly seamless experience. From the moment I arrived, the service advisor was exceptionally professional and approachable, ensuring I was well-informed at every stage of the process. What stood out most was the attention to detail; my car was returned not only on time but also in immaculate condition. This level of service truly exceeded my expectations and reinforced my confidence in their expertise. More
by Hmilner
Other Employees Tagged: Jason Goodroe
March 23, 2026
This was a great experience, the service was timely and the video was great to see of what was being done. Our service advisor was very helpful and friendly. Great Customer Service!!! the video was great to see of what was being done. Our service advisor was very helpful and friendly. Great Customer Service!!! More
by dcvrod
March 23, 2026
I appreciate Rochelle staying in touch about the vehicle, the service, and the cost. She’s a pleasure and represents Mercedes-Benz Columbus in a professional and knowledgeable manner. the service, and the cost. She’s a pleasure and represents Mercedes-Benz Columbus in a professional and knowledgeable manner. More
by kit.mcclung
Other Employees Tagged: Haley McDonald, Raul Navarro , Kennedy McDonald, Caitlyn Rusell
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