Rachelle Roberts
Rachelle Roberts at Spreen Honda Loma Linda

Rachelle Roberts | Page 13

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

Contact Me
not yet
rated
279 Reviews

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

not yet
rated

279 Reviews

Write a Review

279 Reviews of Rachelle Roberts

February 10, 2021

Dealership Rating
Employee Rating

Met by tech who immediately took mileage. Followed quickly by service writer Rochelle who provided overview and details about my car's service needs. She gave me a written estimate and approximate ti More

by LTHOMAS891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Spreen Honda Loma Linda responded

Thank you so much for your kind words for Rachelle and our team, and for taking the time to leave us this wonderful feedback! We are pleased that your service experience was completed in the timeframe we promised. Please feel free to reach out if we can be of any further assistance.

February 10, 2021

Dealership Rating
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My experience was amazing ! Fast and professional . Best experiences.Will definitely return . Best service advisor. will definitely recommend to family and friends. My car was even washed . AMAZING More

by ERIKAJIMENEZ74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Spreen Honda Loma Linda responded

Erika, Thank you for taking the time to share your thoughts on working with Rachelle and our team. We're glad to hear we delivered such a great experience!

January 28, 2021

Dealership Rating
Employee Rating

This place is great, excellent customer service, people are friendly and their service is fast. Every time I go there,I feel welcomed, Thank you Honda . More

by EACEITUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Spreen Honda Loma Linda responded

Thank you for your business and this review. We're happy to hear Rachelle and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2021

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Employee Rating

It was fast and easy, not only was an easy and fast appointment the person helping me was very helpful and sweet! I will always get service done there More

by Deliqa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

Jan 27, 2021

Spreen Honda Loma Linda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Spreen Honda Loma Linda. Please don't hesitate to reach out if you need anything else.

January 20, 2021

Dealership Rating
Employee Rating

It was a great experience in your service department... The service that was done is good for me and for my car it was an oil change.. More

by CHRISROGERS909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

Jan 20, 2021

Spreen Honda Loma Linda responded

Thank you for choosing Spreen Honda Loma Linda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your business, Chris!

January 14, 2021

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Employee Rating

Went to spreen honda for the first oil change on my 2020 accord and was pleased with the customer service and the quickness of the service.! More

by honda2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

Jan 14, 2021

Spreen Honda Loma Linda responded

Thank you for choosing Spreen Honda Loma Linda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 09, 2021

Dealership Rating
Employee Rating

Very nice people and very respectfull. I bought my car brand new from spreen honda. I always took my car to spreen honda since day one. They never let me down. More

by lilysalido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

Jan 10, 2021

Spreen Honda Loma Linda responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback!

January 06, 2021

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Employee Rating

my sales rep was very knowledgeable and patient with me. answered all of my questions I had regarding my service and also offered me the current specials More

by AGUILAR_CARISSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

Jan 06, 2021

Spreen Honda Loma Linda responded

It has been a pleasure serving you, Carissa. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

January 04, 2021

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Employee Rating

Excellent Job. Thank you. I was able to get my recall notice completed and to get the HondaLink application updated so that it no longer annoys me. Ms Roberts was excellent. More

by MJACKSON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Spreen Honda Loma Linda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Spreen Honda Loma Linda!

December 30, 2020

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Employee Rating

Good customer service, cleanliness, friendly kept me informed about what repairs were needed and the cost, gave me an option as to when I could pickup my car. More

by LEO56US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2020

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We look forward to sharing your comments with our team. We thank you for choosing Spreen Honda Loma Linda!

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