Rachelle Roberts
Rachelle Roberts at Spreen Honda Loma Linda

Rachelle Roberts | Page 15

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

Contact Me
not yet
rated
279 Reviews

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

not yet
rated

279 Reviews

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279 Reviews of Rachelle Roberts

November 17, 2020

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Employee Rating

Amazing customer service , really really good people , will defined be going back with them as soon as needed , they do the best to have your car ready as quick as possible More

by LOBO93_JORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson

Nov 17, 2020

Spreen Honda Loma Linda responded

Jorge, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2020

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Will do business again. Rachelle Roberts is one the best for any service for your car been going to here for about three years now best customer service in the inland empire. More

by JosieRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Spreen Honda Loma Linda responded

Thank you, Josie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda Loma Linda.

November 10, 2020

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Customer service is always exceptional and they are always quick and efficient with their service. They did my oil change within the hour and their waiting room is really comfy. More

by RODRIGUEZV3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Spreen Honda Loma Linda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 10, 2020

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Staff at service department is so nice, kind, and professional to explain what service needed for my car and explain about the price too , explain which one need to be done and which one for next ser More

by MARBUNRUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson

Nov 10, 2020

Spreen Honda Loma Linda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 14, 2020

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Employee Rating

I have purchased two cars from this dealer and plan on purchasing a third one in the future. Their sales people are knowledgeable and low key, not pushy. The service department is excellent, explain ever More

by JUSIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Spreen Honda Loma Linda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We truly appreciate your business and look forward to seeing you next time.

October 14, 2020

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Excellent service. Staff was friendly and attentive. I had a great experience. I was given a time frame as to when repairs would be completed and my car was serviced within that time frame. All went smo More

by ESPEARLY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2020

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2020

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Employee Rating

She keeps me updated with the status of the service being done in my car. She’s very professional, friendly and detailed about what needs to done. More

by bdpettengill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Spreen Honda Loma Linda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 05, 2020

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Employee Rating

I have been a Honda fan for mini years.I have bought 2 Hondes from Spreen Honda I like the service the service department is very knowledgeable. More

by PMCCARTY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson

Oct 05, 2020

Spreen Honda Loma Linda responded

Thank you for choosing Spreen Honda Loma Linda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 25, 2020

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Great service dropped off my car they took me to work and picked me up when my car was ready. Work was done completely and car was clean. More

by Kevin78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Torrez , Tony Ayala, Melina Wilson

Sep 25, 2020

Spreen Honda Loma Linda responded

Thank you, Kevin, we appreciate your business and our team looks forward to serving you again soon!

September 21, 2020

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Employee Rating

Spreen Honda’s service is great! They are prompt and provide detailed reports regarding our vehicles service needs. It’s nice to have a kind recommendation of maintenance rather than the pressure I've e More

by EOJR92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Spreen Honda Loma Linda responded

Hello, It's great to hear that Rachelle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Spreen Honda Loma Linda!

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