Being a part of the Family Trucks and Vans team for over 7 years, I am truly grateful and have enjoyed every single second of it. As a Finance Director with FTV, the main goal is to get you into the vehicle you need or want and desire! We will make this process as less of a hassle as possible, so stop double guessing yourself and take that step forward to your newer vehicle purchase!
Read more37 Reviews
Write a ReviewDealership Experience
8 yrs, 3 mos
Industry Experience
9 yrs, 7 mos
Specialties & Trainings
Bilingual - Fluent in both English and Spanish (Español)
Financing - Both Prime and Subprime financing available. You name the situation, we guarantee an approval.
37 Reviews of Rafael Alderete
March 26, 2023
I highly recommend Family Trucks and Vans. They helped me get my foot in the door with the Credit Union and love my new Chevrolet Traverse! My husband also got himself a vehicle, and now we They helped me get my foot in the door with the Credit Union and love my new Chevrolet Traverse! My husband also got himself a vehicle, and now we are both happy. Thank you Rafael the salesman and also Rafael the Finance Manager. More
Other Employees Tagged: RAFAEL PEREZ
March 25, 2023
I’m very pleased with Chuy’s help when buying my car he made the process fast and listened to my request, I totally recommend buying at Family trucks and Vans. made the process fast and listened to my request, I totally recommend buying at Family trucks and Vans. More
Other Employees Tagged: Jesus Hernandez, Josh Trownsell
March 25, 2023
I completed a purchase from another state recently. I have bought a dozen cars from other states and this was one of the beat salesman and finance transactions i have had. Jesus helped with lots of ext I have bought a dozen cars from other states and this was one of the beat salesman and finance transactions i have had. Jesus helped with lots of extra needs like meeting the shipper and videoing the truck. Rafael in finance kept in contact and even sent documents to me half way across the country. I appreciate the help guys!! More
Other Employees Tagged: Jesus Hernandez
March 25, 2023
I want to recommend Chuy at Family Trucks and Vans for making my experience a good one when buying my vehicle. making my experience a good one when buying my vehicle. More
Other Employees Tagged: Jesus Hernandez, Josh Trownsell
March 25, 2023
Thank you to Jesús H. He did a great job and was patient with me. I love my new Chevy Silverado! I had struggling credit and they made it happen! His manager Rafael did go He did a great job and was patient with me. I love my new Chevy Silverado! I had struggling credit and they made it happen! His manager Rafael did good too!! More
Other Employees Tagged: Jesus Hernandez
March 25, 2023
Had just had an accident needed something fast and when i got there they took good care of me. My sales man did everything he could and the mananger made it even easier was out in a couple hours thank you fa got there they took good care of me. My sales man did everything he could and the mananger made it even easier was out in a couple hours thank you family vans and trucks More
Other Employees Tagged: Jesus Hernandez
March 25, 2023
I’m very satisfied with the service/help I received when buying my car from Chuy he was very helpful and he made the experience a good one I recommend Family Trucks and Vans. buying my car from Chuy he was very helpful and he made the experience a good one I recommend Family Trucks and Vans. More
Other Employees Tagged: Jesus Hernandez, Josh Trownsell, Aldo Buttiglione
March 25, 2023
Mcuhas gracias a Sergio y a Rafa por ayudarme en la compra de mi nuevo auto! 100% recomendados!! compra de mi nuevo auto! 100% recomendados!! More
Other Employees Tagged: SERGIO PORTILLO
May 05, 2022
I purchased a truck from here on may eightenth. 3 days later was trying to use my warranty to get it fixed. That process is still going on today. Theyve lied to me coutless times, threatened me. Th 3 days later was trying to use my warranty to get it fixed. That process is still going on today. Theyve lied to me coutless times, threatened me. They make fake reviews against my dmall buisness as revenge for my legitimate reviews of them. To date the truck being down has cost my company 13 grand in lost wages. Thats immediately after i put 6 grand down on the truck. On top of the grand i put into work on it out of pocket, theyve cost my buisness and my family a 20 grand financial swing in less than 6 weeks. Thier answer is to lie and attack my buisness. The buisness is how i pay for the truck, how i support my family. I pray you dont do buisness here. More
Other Employees Tagged: Josh Trownsell , Daniel
September 25, 2021
They are shady AFDon’t trust them I told them the car I They are shady AF Don’t trust them I told them the car I wanted to buy …. Went to the bank got the check and when I came back they sold it from und They are shady AF Don’t trust them I told them the car I wanted to buy …. Went to the bank got the check and when I came back they sold it from under my feet !!!!!!! More
Other Employees Tagged: Alberto Guillen, Jesus Hernandez, Josh Trownsell, Aldo Buttiglione, Mark Holland, JB Ovalle , Luis "THE GIANT" Perez, Juan Trejo