- Rob Q
Jesus and Octavio were great. They both were very honest and straight with the shopping/purchase of the vehicle. They got the deal done and they made the process easy and flawless, no lies , no hidden cost, didn't get the BS you get from other car dealerships. Once we got to the signing of the contact the finance guys, Alberto & Luis were straight and explained all in detail making everything clear. One of the best car shopping/buying experience Iven ever had!
"Great experience. "
My experience was a pleasure. First time ever to actually enjoy buying a car. Jesus was very nice to work with. I would definitely go back.
"Excellent Customer Service! "
I had heard bad things about this dealership. But i decided to go and give it a try. To be honest I had an excellent Customer Service and with Jesus Hernandez help it was great! I could say I would go back for my next truck!
"The people at the dealer very friendly and helpful "
Jesus the sales associate was very friendly, professional and helpful. He helped us to get a loan that we were able to afford. Had a great experience.
"Straight up quality vehicles at excelent prices!! "
- Keith K
Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the dealership in 30 min, it was a cash deal and it was so nice to have the dealership understand that up front. No pressure at all to buy any other products as everything was negotiated prior to me showing up. There is always that concern buying a unit sight unseen but as soon as I showed up and I saw that the truck was clean clean clean. Hopped back on I25 South and had no issues whatsoever. Truck really feels and looks new, especially the interior, I cant believe it is used. I can still smell a hint of that "new car smell" when it heats up a little outside when I get in. Have had for a month now and am still loving it. These guys are straight up, I dealt with Nachie, the GM, as well as Victor in Finance, and Rafael and Jesus in Sales, all were very helpful, friendly and most importantly ALWAYS got back to me in a timely manner. Save yourself from the big franchise lots and stick with this independent. Thanks again!!!
"Horrible place "
Bought a truck from them and 2 days later it broke down. Had to trade it in on another vehicle and found out the faked the carfax. xxxxty people xxxxty vehicles and just xxxx all around. STAY AWAY. If I could give 0 stars I would.
"Good staff, right price"
The staff was easy to deal with and were not pushy. They had the truck I wanted at a fair price. Eric and Jesus were very nice. They even took off some money since my trade in had a full tank Ann's the truck I bought had a quarter tank. I would go back if I'm looking for another truck.
"very helpful "
there was no pressure to buy. any questions i had were answered and everyone there was really nice. it was a nice place. thanks for the help
It was a very good exprience I'd definitly come back. Shout out to Patrick Downs and Jesus Hernandez for being great salesmen. I'm so excited to drive my new truck. Thank you Family Trucks and Vans for all your service.
"So happy with our new vehicle."
Our second time at Family Trucks and Vans and we live as happy as the first time. It is always a great experience coming in here, the team treats you very good and always tries to get you what you need. We highly recomend coming in here for your new vehicle.