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Rafael Alderete
45 Reviews
Being a part of the Family Trucks and Vans team for over 7 years, I am truly grateful and have enjoyed every single second of it. As a Finance Director with FTV, the main goal is to get you into the vehicle you need or want and desire! We will make this process as less of a hassle as possible, so stop double guessing yourself and take that step forward to your newer vehicle purchase!
Read more45 Reviews
Write a ReviewDealership Experience
10 yrs, 4 mos
Industry Experience
11 yrs, 8 mos
Specialties & Trainings
Bilingual - Fluent in both English and Spanish (Español)
Financing - Both Prime and Subprime financing available. You name the situation, we guarantee an approval.
45 Reviews of Rafael Alderete
March 25, 2023
I completed a purchase from another state recently. I have bought a dozen cars from other states and this was one of the beat salesman and finance transactions i have had. Jesus helped with lots of ext I have bought a dozen cars from other states and this was one of the beat salesman and finance transactions i have had. Jesus helped with lots of extra needs like meeting the shipper and videoing the truck. Rafael in finance kept in contact and even sent documents to me half way across the country. I appreciate the help guys!! More
by Matt
Other Employees Tagged: Jesus Hernandez
March 25, 2023
I’m very satisfied with the service/help I received when buying my car from Chuy he was very helpful and he made the experience a good one I recommend Family Trucks and Vans. buying my car from Chuy he was very helpful and he made the experience a good one I recommend Family Trucks and Vans. More
by Brandyyy
Other Employees Tagged: Jesus Hernandez, Josh Trownsell, Aldo Buttiglione
March 25, 2023
I want to recommend Chuy at Family Trucks and Vans for making my experience a good one when buying my vehicle. making my experience a good one when buying my vehicle. More
by Tylerjesushl
Other Employees Tagged: Jesus Hernandez, Josh Trownsell
March 25, 2023
I’m very pleased with Chuy’s help when buying my car he made the process fast and listened to my request, I totally recommend buying at Family trucks and Vans. made the process fast and listened to my request, I totally recommend buying at Family trucks and Vans. More
by Brandy
Other Employees Tagged: Jesus Hernandez, Josh Trownsell
March 25, 2023
Thank you to Jesús H. He did a great job and was patient with me. I love my new Chevy Silverado! I had struggling credit and they made it happen! His manager Rafael did go He did a great job and was patient with me. I love my new Chevy Silverado! I had struggling credit and they made it happen! His manager Rafael did good too!! More
by alex.castillo.ac2004
Other Employees Tagged: Jesus Hernandez
March 25, 2023
Mcuhas gracias a Sergio y a Rafa por ayudarme en la compra de mi nuevo auto! 100% recomendados!! compra de mi nuevo auto! 100% recomendados!! More
by Yanesc929
Other Employees Tagged: SERGIO PORTILLO
May 05, 2022
I purchased a truck from here on may eightenth. 3 days later was trying to use my warranty to get it fixed. That process is still going on today. Theyve lied to me coutless times, threatened me. Th 3 days later was trying to use my warranty to get it fixed. That process is still going on today. Theyve lied to me coutless times, threatened me. They make fake reviews against my dmall buisness as revenge for my legitimate reviews of them. To date the truck being down has cost my company 13 grand in lost wages. Thats immediately after i put 6 grand down on the truck. On top of the grand i put into work on it out of pocket, theyve cost my buisness and my family a 20 grand financial swing in less than 6 weeks. Thier answer is to lie and attack my buisness. The buisness is how i pay for the truck, how i support my family. I pray you dont do buisness here. More
by Corry62683
Other Employees Tagged: Josh Trownsell , Daniel
September 25, 2021
They are shady AFDon’t trust them I told them the car I They are shady AF Don’t trust them I told them the car I wanted to buy …. Went to the bank got the check and when I came back they sold it from und They are shady AF Don’t trust them I told them the car I wanted to buy …. Went to the bank got the check and when I came back they sold it from under my feet !!!!!!! More
by Andi marquez
Other Employees Tagged: Alberto Guillen, Jesus Hernandez, Josh Trownsell, Aldo Buttiglione, Mark Holland, JB Ovalle , Luis "THE GIANT" Perez, Juan Trejo
August 18, 2021
BEWARE. Salesman was great, told me that the hard white spots all over car would come out at detailing. He was gone the next day. Spots still there and no help from dealership. They didn't put a temporary spots all over car would come out at detailing. He was gone the next day. Spots still there and no help from dealership. They didn't put a temporary plate on the car (really). I had to pay $50 fine for this before I could get plates. When I called I was very rudely told that they'd "see what they could do." Of course - no reimbursement. I'm sure there are some honest people there, I just wasn't lucky enough to work with any. More
by lizsauter62
January 31, 2021
Jesus Hernandez was super great ti work with. Very patient and knowledgeable. Chuy is not the typical pushy salesman. My experience with Chuy and Rafael was 100% great patient and knowledgeable. Chuy is not the typical pushy salesman. My experience with Chuy and Rafael was 100% great More
by Sylvia.hdz1
Other Employees Tagged: Jesus Hernandez
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