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Rafael Espaillat

Overview Reviews (8) Inventory (546)

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Rafael Espaillat

Chief Operating Officer

Florida Fine Cars Miami

21151 NW 2nd Ave
Miami, FL 33169

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rated

8 Reviews

Overview Reviews (8) Inventory (546)

Dealership Experience

13 yrs, 1 mo

not yet
rated

8 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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8 Reviews of Rafael Espaillat

November 19, 2025

Dealership Rating

Employee Rating

James & Issac knocked it out if the park! ! they were able to somehow get me approved with little money down, they got me a better car than I had settled on. Great Job Florida Fine Cars!!! I l ! they were able to somehow get me approved with little money down, they got me a better car than I had settled on. Great Job Florida Fine Cars!!! I love my new X5. More

by deebo0357

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Isaac Ergas, James Ayala

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Nov 19, 2025 -

Florida Fine Cars Miami responded

Thank you so much for your amazing review! We’re thrilled to hear that James and Issac were able to help you get approved with little money down and even into a better vehicle than you expected. Enjoy your new X5! We appreciate you choosing Florida Fine Cars and look forward to assisting you again in the future.

October 17, 2024

Dealership Rating

Employee Rating

Excellent Service, Great Salesperson, Very fast Very Friendly. 3rd car bought from there. Will definitely recommend to others. Friendly. 3rd car bought from there. Will definitely recommend to others. More

by arnaldomercado1

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorge Alonzo , Bruno Dos Reis, Jesse in finance

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Oct 18, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback! We're thrilled to hear you received excellent service and found your salesperson to be fast and friendly. It's an honor that this is your third car with us, and we truly appreciate your loyalty. We look forward to continuing to serve you and your recommendations! Enjoy your new car!

June 14, 2023

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Employee Rating

Leo rivera y floridafinecars por mi nuevo vehículo and Jon el financiasta de aquí me encanto Jon el financiasta de aquí me encanto More

by mandycruzportelles2014

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Leo Rivera, Terrell Stephenson, Human Resources, Stacy Laguer

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Jun 15, 2023 -

Florida Fine Cars Miami responded

mandycruzportelles2014, Agradecemos sus amables palabras y estamos muy contentos de haber cumplido con sus expectativas durante su visita. Gracias por elegirnos para sus necesidades automotrices.

November 24, 2022

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Employee Rating

Philip HESSING, because of you I got a new Lexus. Good customer services, great salesman Good customer services, great salesman More

by Johnbeaubois

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Hessing, Smith Rock

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Nov 29, 2022 -

Florida Fine Cars Miami responded

Johnbeaubois, Thank you very much for your kind words and for choosing Florida Fine Cars!

July 21, 2022

Dealership Rating

Employee Rating

Leo Rivera is a great salesman , very knowledgeable and courteous. Will get you the best deal possible. courteous. Will get you the best deal possible. More

by Tiffanysmart22

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Leo Rivera, Terrell Stephenson, Stacy Laguer , Alvaro Caraballo, Ahmed Ebeid

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Jul 25, 2022 -

Florida Fine Cars Miami responded

Tiffanysmart22, Thank you so much for taking the time to share your experience!

April 09, 2022

Dealership Rating

Employee Rating

Horrible customer service refuse to fix the issue on my new vehicle and, unprofessional business new vehicle and, unprofessional business More

by moomey0815

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Terrell Stephenson , Alvaro Caraballo, Juan Contreras , Philip Hessing

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Apr 11, 2022 -

Florida Fine Cars Miami responded

moomey0815, We're sorry to see that you are not satisfied with your recent experience. Due to the lack of information we were unable to find you in our records. The name provided to us in this review is not in our database. If you would like to address this further, please feel free to contact me directly as it will be my pleasure in assisting you. My name is Stacy Laguer and I can be reached at 866-540-0558 or Customercare@floridafinecars.com.

April 06, 2022

Dealership Rating

Employee Rating

This was such a great experience. Definitely recommend these guys. They were all very knowledgeable and courteous. Thanks for everything Definitely recommend these guys. They were all very knowledgeable and courteous. Thanks for everything More

by Timi

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Terrell Stephenson , Alvaro Caraballo, Juan Contreras , Jehad Hassan

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Apr 07, 2022 -

Florida Fine Cars Miami responded

Timi, Thank you for stopping by to share a great recommendation! We appreciate your business and we hope to see you again at Florida Fine Cars. Safe travels!

July 03, 2021

Dealership Rating

Employee Rating

Bad cars. Do not go here. Staff is RUDE and low end service. I don’t even know how they have a job. Extremely unprofessional. service. I don’t even know how they have a job. Extremely unprofessional. More

by Jonathanpelletier

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Terrell Stephenson , Alvaro Caraballo, Ahmed Ebeid, Tamer El-Din , Joshua Gomez, Smith Rock , Richard Valdivia , Terrell was decent. Thanks

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Nov 20, 2024 -

Florida Fine Cars Miami responded

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Rafael Espaillat

Chief Operating Officer

Florida Fine Cars Miami

8 Reviews of Rafael Espaillat

Dealership Inventory (546 Vehicles)

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