58 Reviews
Write a ReviewDealership Experience
3 yrs, 3 mos
Languages Spoken
English
Spanish
58 Reviews of Rafael Garcia
March 17, 2025
Buying a car was seamless. Rafael and Gary made the experience easy and fast . thank you! Rafael and Gary made the experience easy and fast . thank you! More
Other Employees Tagged: Gary Cohen, Sam Chau
March 16, 2025
Very professional, responsive to all questions, Makes you feel valued as a customer, dealership is very clean feel valued as a customer, dealership is very clean More
Other Employees Tagged: Dominic Thornton
January 12, 2025
I have used Westside Lexus for 17 years. Homer Hsu sold me my first GX in 2007 and participated as sales manager for my newest this December 2024. Rafael Garcia, my salesman is top notch; a Homer Hsu sold me my first GX in 2007 and participated as sales manager for my newest this December 2024. Rafael Garcia, my salesman is top notch; a young, innovative and motivated person. Thank you to both men. More
Other Employees Tagged: Homer Hsu
October 15, 2024
Your team members are excellent in customer service. However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resol However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resolve the issue and proceed with the lease agreement. More
Other Employees Tagged: JT Teodoro
October 03, 2024
Excellent experience. I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, the salesman and the dealer reputation it should be another easy step. More
October 01, 2024
Salesman great, service ok! Other car purchased from Sewell. Service much better! Sewell wash cars all time , and has cookies and can sodas! Other car purchased from Sewell. Service much better! Sewell wash cars all time , and has cookies and can sodas! More
Other Employees Tagged: Laura Brown, Manuel Gomez, Alex Winnicki

