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Rafael Garcia
54 Reviews
54 Reviews
Write a ReviewDealership Experience
3 yrs, 1 mo
Languages Spoken
English
Spanish
54 Reviews of Rafael Garcia
Verified Customer
April 04, 2024
Nice people. Silo system leads to poor customer service. Phone service is terrible, I got hung up on 3 times on one call today. No inter dept. teamwork. Silo system leads to poor customer service. Phone service is terrible, I got hung up on 3 times on one call today. No inter dept. teamwork. More
by BARRYML
Other Employees Tagged: Gary Cohen, Ben Stephens , Jessica Wynne
March 27, 2024
Great experience at this dealership. Rafael Garcia was a great sales associate and he guided us well through the whole process. Rafael Garcia was a great sales associate and he guided us well through the whole process. More
by texassarahent
Other Employees Tagged: Dominic Thornton
February 15, 2024
It was a good expeience. We enjoyed working with Jontae Brown. He is very professional and a gentleman. We enjoyed working with Jontae Brown. He is very professional and a gentleman. More
by lynnadamson
Other Employees Tagged: Dominic Thornton, Jay Brown
February 14, 2024
we are second timers, we loves westside lexus for their commitment and exceptional service. Totally satisfied commitment and exceptional service. Totally satisfied More
by mayaomaya
Other Employees Tagged: Joey Broussard , Jessica Wynne
January 30, 2024
Mr. Jeffery Byers was extremely helpful. I have a great experience at Lexus Westside location. experience at Lexus Westside location. More
by Steffany.b
Other Employees Tagged: Jeffery Byers, Lauren Goldman
January 16, 2024
Merrell was very helpful. He assisted me in my transaction to purchase a new LS 500. He assisted me in my transaction to purchase a new LS 500. More
by rrathbun
Other Employees Tagged: Merrell Middleton , Mary Margaret McGowan
December 27, 2023
People are all very nice that we worked with. Mary Margaret McGowan was always available and worked hard to make our transaction smooth. There was just so much to try and comprehend, we left with Mary Margaret McGowan was always available and worked hard to make our transaction smooth. There was just so much to try and comprehend, we left with almost as many questions as answers. I haven’t been back for a follow up session which I need to do if I can figure out what questions to ask. All in all, the facility is excellent as are the people I worked with. I have been working with Westside since the first Lexus was produced in the 1980s and have great experiences. If not I would not keep coming back. More
by hankhope
Other Employees Tagged: Mary Margaret McGowan
December 18, 2023
Everything went pretty well but the information was just too much and I feel pretty lost at sea. I need to try and get some more help. too much and I feel pretty lost at sea. I need to try and get some more help. More
by hankhope
Other Employees Tagged: Mary Margaret McGowan
December 18, 2023
They are professional, helpful and efficient. Also convenient, easy to find and safe. Knowledgeable to make the best use of the time available. Also convenient, easy to find and safe. Knowledgeable to make the best use of the time available. More
by HIKAT
Other Employees Tagged: Chris Nemoto, Mary Margaret McGowan, Adam Nguyen
