Rafael Glover | Page 17

Very happy working with Rafael. He was very informative and genuine in his demeanor. He made sure my car was taken care of and I was very pleased. Thank you Rafael. He was very informative and genuine in his demeanor. He made sure my car was taken care of and I was very pleased. Thank you Rafael. More

by CARINGELLO Verified Customer Verified Customer

Helpful 0

Report | Print

Rates for repairs have drastically increased. AC compressor with you is $3000 with a 1 year warranty. Other shops are $1150 with a 3 year warranty AC compressor with you is $3000 with a 1 year warranty. Other shops are $1150 with a 3 year warranty More

by MARKISLEY Verified Customer Verified Customer

Helpful 0

Report | Print

This was my first time coming to BMW of Sarasota and I was very impressed. Upon arrival I was pleasantly greeted by the attendant. The waiting area is HUGE and comfortable. My service advisor, Raphael, was very impressed. Upon arrival I was pleasantly greeted by the attendant. The waiting area is HUGE and comfortable. My service advisor, Raphael, greeted me with a smile and explained the recommended services I would be receiving. He asked if I had questions and gave an understandable explanation. I was very impressed with the technology used by BMW of Sarasota. After my technician, Alan, completed the multipoint inspection he shared a video of all the areas that were addressed. This was AWESOME!! I am so looking forward to having my car serviced here. They certainly care about their customers and their customers’ cars. More

by saleika915@gmail.com Verified Customer Verified Customer

Helpful 0

Report | Print

From check in to check out it was so pleasant and effective. Rafael was very kind effective. Rafael was very kind More

Helpful 0

Report | Print

Excellent service. Not much else to say but this app makes me add 15 words. Not much else to say but this app makes me add 15 words. More

by CHERNICKMITCHELL Verified Customer Verified Customer

Helpful 0

Report | Print

Love my car and my service advisor. The prices for service is crazy, you need to do better. The prices for service is crazy, you need to do better. More

by JONATHAN69 Verified Customer Verified Customer

Helpful 0

Report | Print

Young men at service reception desk needs schooling in courtesy and behavior replace with young professionals. Avoid referrals of unrelated business seekers or sharing BMW customers with others regardless courtesy and behavior replace with young professionals. Avoid referrals of unrelated business seekers or sharing BMW customers with others regardless of incentives More

by A.SHAH33 Verified Customer Verified Customer

Helpful 0

Report | Print

My speedometer/eco drive readings aren't right after my new battery was put in. I was quoted one price and charged a much higher price once I got there. Service advisor was especially rude. Save yourself t new battery was put in. I was quoted one price and charged a much higher price once I got there. Service advisor was especially rude. Save yourself the hassle and drive to Ferman in Palm Harbor. More

by tishgarver Verified Customer Verified Customer

Helpful 0

Report | Print

Quick prompt service. Especially appreciated the updates received through text from the service provider and videos sent from mechanics during the service of the vehicle. Especially appreciated the updates received through text from the service provider and videos sent from mechanics during the service of the vehicle. Great system in place! More

by GSCHIAVO74 Verified Customer Verified Customer

Helpful 0

Report | Print

Prompt, courteous & responsive. RAFAEL knows his job and knows how to take care of customers. Responsive and responsible quality service is critical in my car buying decisions RAFAEL knows his job and knows how to take care of customers. Responsive and responsible quality service is critical in my car buying decisions More

by Marilyn12345 Verified Customer Verified Customer

Helpful 0

Report | Print