Rafael Sanchez | Page 7

Customer Service Rafael did a wonder job taking care of my vehicle but most important me the customer. I was very appreciative of the loaner provided when it was advis Rafael did a wonder job taking care of my vehicle but most important me the customer. I was very appreciative of the loaner provided when it was advised my Highlander would need to have some additional work and would need some additional time at the Service Center. I am very pleased with/how the truck feels and drives after the work. More

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Try to avoid this dealer They tell u one thing and do another in the service department. prices are to high . I would recommend to avoid this dealership. So please be careful They tell u one thing and do another in the service department. prices are to high . I would recommend to avoid this dealership. So please be careful. More

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Amazing Toyota Dealership I purchased two Toyota vehicles from Schaumburg Toyota and my son previously purchased a Toyota Tacoma. We have been very satisfield with our vehicles I purchased two Toyota vehicles from Schaumburg Toyota and my son previously purchased a Toyota Tacoma. We have been very satisfield with our vehicles and the service that has been provided over the years. More

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Regular maintenance My experience with the staff when I bring my car in for maintenance is A1!!! Anthony is especially accommodating and always is very honest with what n My experience with the staff when I bring my car in for maintenance is A1!!! Anthony is especially accommodating and always is very honest with what needs to be done with my car. He is a huge asset to your staffing. More

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The best! I've been a customer since 2000. The fact that I drive 63 miles (one way) and have leased 6 vehicles speaks for itself. I wouldn't go to any other dea I've been a customer since 2000. The fact that I drive 63 miles (one way) and have leased 6 vehicles speaks for itself. I wouldn't go to any other dealership. I always come away feeling that I have got the best deal and sevice possible. More

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Rafael rocks! Rafael is amazing! He's the best service person ever. He is very friendly and knowledgeable. The service team always works quickly and efficiently. Rafael is amazing! He's the best service person ever. He is very friendly and knowledgeable. The service team always works quickly and efficiently. We've never had any problems in the 20 years we've been going there. Thank you for all you do! More

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Toyota Repair at Schaumburg Toyota I have never had an issue with your repair shop!! Everyone is friendly and they know what they are doing. Mike Krueger runs a great shop and I give I have never had an issue with your repair shop!! Everyone is friendly and they know what they are doing. Mike Krueger runs a great shop and I give him all the credit for the fantastic job everyone does. Let's face it, people learn from a leader, and Mike is a true leader at Schaumburg Toyota, you are very lucky to have him!! On a side note, I have got to mention Jerry McDuffie, whenever I go in for service, I always make sure I pop in and visit with him if he is around. That man is wonderful. I love talking to him and he is just so cool....I will always buy my new cars from him...the guy has got it ALL going on!! More

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Service check Had thought I needed an oil change after 6 months but was told with new oil only needed after a year or 10000 mikes(I had 2000). Glad I was told that Had thought I needed an oil change after 6 months but was told with new oil only needed after a year or 10000 mikes(I had 2000). Glad I was told that, so just alignment & tire rotation-quick in and out. More

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My contacts for automobiles have been few-- but my contacts for service have been many. Each and every time I bring my car ( currently a 2011 Avalon) in for service, it has been excellant-- they are contacts for service have been many. Each and every time I bring my car ( currently a 2011 Avalon) in for service, it has been excellant-- they are very knowledgeable and pleasant. The service work has always been very good and I feel they da good job. All my service work is done at Schaumburg Toyota. More

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The customer service at Schaumburg Toyota is worth the drive from Chicago.I have a Camry and a 4Runner and I've never had a problem with the completed service issues on both vehicles.The friendly staff at drive from Chicago.I have a Camry and a 4Runner and I've never had a problem with the completed service issues on both vehicles.The friendly staff at Schaumburg Toyota is awesome.Took the 4Runner in for an oil change and I thought I needed to have my brakes replaced.Under the supervision of Rafael Sanchez,all the brakes needed were a good cleaning.I know that, just about any other place,would have talked me into far more than what I was expecting.Rafael Sanchez was very honest,friendly and made sure that I didn't have to stay longer than what I should have been. More

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