"Recent lease of 2019 Q50"
Raphael was a pleasure to work with. He has integrity, great product knowledge, and follows up very well. We have bought or leased 5 cars from Greenwich Infiniti and have always been very satisfied with all aspects of the dealership, particularly sales and service.
"If buying a used car ask questions!"
We purchased a 2018 BMW from the dealer things are going smoothly until all paperwork was signed I had noticed we only had one key the valet key was missing inquired about receiving a valet key currently two weeks and waiting asked about receiving a second key spoke to the manager of the dealership and was told used cars only come with one key. Said we should’ve asked for a second during negotiations. In negotiations that was never brought up that there is only one key.
as a buyer that something that is usually not asked as there are always two keys!!!!
we had to go to the dealer and pay $528 the manager did not care less since all paperwork was signed and he had his check for his dealership in his hand
again waiting two weeks for valet key and also for touch up paint which we were promised we would receive
I have to keep following up.
money is in hand doesn’t seem like they care!!!!
"very professional and a pleasure to work with"
- infinity lover
This is my second or third Purchase with Rafael or with his brother Joseph. Both very professional . we have purchased 10 infinity cars since 1992 and obviously we love them. I believe car sells themselves but your make it great especially Raffael.
"Best dealership in Northeast"
Leased a '18 Q50RS through Raffael. My second Infiniti from Raffael and Greenwich. Raffael is very professional and straightforward. Always engaged and friendly, makes the buying/leasing experience enjoyable. Transparent deal, no hidden costs or additional fees. I communicated with close to 15 dealerships in New England and the NYC area - Raffael and Greenwich are the answer.
"Great service all around"
Leased a new QX60 with Greenwich, no BS or games, everyone was upfront with the numbers, got a great deal. I traveled from NJ to get the truck, I live right next to Fette Infiniti in Clifton, but they've changed in the last few years and are a bunch of clowns - they lost a repeat customer and I will now be sending others directly to Greenwich. Worked with Raffael and Luis in Finance - very professional and accomodating. Thanks!
"It was great customer is service, Dave is great."
Dave is awesome, great help, I love my new car, thank you Dave for great patience, Dave is the best sales representative in Connecticut state..
We bought a QX80 for our family. Raffael and the entire team was strait and honest and fair. Great experience and would buy from them again. Very professional group and extremely satisfied.
"bought a QX80"
- Pattie Pace
I was extremely satisfied with the service and professionalism of everyone that I worked with at the Greenwich Infiniti dealership.
Noelle Duncko was the reason I decided to purchase an Infiniti over other brands. I had driven a Volvo, Mercedes and Audi and all drove well, but it was Noelle's professionalism and persistency that made me reconsider Infiniti as my top choice.
Once I decided to purchase the Infiniti, I worked with Raphaelle Chirinian and was very certain of my choice. The car drove beautifully and I felt very much at home with the dealership.
I would highly recommend this dealership, when in the market for an Infiniti.
I got my new car in two days, and Raffael helps me a lot! Everything went smoothly, and I will highly commend it to my friends.
The whole process was very smooth. No surprises or sneaky fees. Raffael went out of his way to answer every question and look into every possible discount. And their pricing was better than every local dealer.