Ragen Shein

Try’s to not do the work listed, never fixes issues. Managers are horrible, lie on reports Managers are horrible, lie on reports More

by FARRAH ABRAHAM Verified Customer Verified Customer

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Communicated for over a week, made an appointment to see a vehicle, drove 1.5hrs to make the deal to find out it wasn't on the lot. Still did the deal with the understanding the truck would be delivered to a vehicle, drove 1.5hrs to make the deal to find out it wasn't on the lot. Still did the deal with the understanding the truck would be delivered to me the next afternoon. Rearranged my schedule, no delivery or communication the day of delivery. Following day, was told the truck was at their lot and they would fuel it up and asked to deliver at 1pm, rearranged my day again and at 3pm was texted the vehicle still wasn't in their possession and it might take 2 more days to get it, but the manager wanted to make it right so offered a free tank of gas if I was ever in the area on him. I asked for the manager to call me...no call...so I called him 1 hr later to figure out what was going on. The lack of communication, poor communication and lies forced my hand to ask to terminate the contract...6hrs waisted driving and doing the deal, rearranging my schedule 2 days in a row with no viable outcome. I would highly not recommend working with Dylan Dunford in sales or Regen Shein as a sales manager. More

by cwgoetz Verified Customer Verified Customer

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Took great care of me. Recommend Convert for all repairs. The service center is very nice and everyone from sales to service are top notch. Recommend Convert for all repairs. The service center is very nice and everyone from sales to service are top notch. More

by elizabethboyce8989 Verified Customer Verified Customer

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