Ralph DelGaudio | Page 20

Excellent customer service and very accommodating , would definitely recommend my friends to do business here, I was able to find the car of my choice for the right price. definitely recommend my friends to do business here, I was able to find the car of my choice for the right price. More

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I contacted flemington bmw on line. i initially spoke with ralph delgaudio on line and later by phone. ralph did a great job at staying in touch with me so he could turn me over to jan michael. as it tur with ralph delgaudio on line and later by phone. ralph did a great job at staying in touch with me so he could turn me over to jan michael. as it turned out jan won me over with his sincere desire to help me get the right car at the price point i was comfortable with. I am glad I withdrew from working with a competing dealer to consumate my purhase with jan. More

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My first contact with Flemington BMW was through Autotrader, after searching the internet and seeing a car that really caught my interest in a 200 mile radius search. I live in CT, which is about 14 Autotrader, after searching the internet and seeing a car that really caught my interest in a 200 mile radius search. I live in CT, which is about 140 miles ( 1way ) from Flemington, NJ. I proceeded to send an e-mail, expressing an interest in the car that I saw listed on Autotrader. Shortly, I recieved an e-mail reply from Ralph DelGaudio, confirming that the car was still available, and for me to give him a call. The next day I called Ralph, and we went over all of the details, including the approximate value of my trade-in, which was very instrumental to the purchase of the car. Ralph was great in assuring me that the car would be available, before I made the 3 hour trip to Flemington the next day. I called Ralph to confirm availabliity, before leaving, and he said that it would be held for my arrival. When I arrived Ralph was at the door to greet me, and the car was still on the showroom floor. He then introduced me to Michael O'Connor, as my client advisor. Michael was very patient in answering all of my questions and concerns, before arranging a test drive. Again, he answered all my questions, and explained all the features that I was not familiar with in a detailed fashion. Thanks, Mike! After we went through everything, we agreed on the purchase price, the value of my trade, and it was a done deal. Michael then introduced me to Howard Fromm, who also, was great in going through all the details, financing, certified programs, and mounds of paperwork. When the process was over, I was extremely happy to be driving my new car home that same afternoon !!! Ralph, Michael, and Howard were very professional, and honestly it was a pleasure in working with them in a very relaxed and comfortable, enviroment. It made for a very good buying experience at Flemington BMW, which many times is the exact opposite at other car dealerships. Because of the above reasons, I am giving the staff and the people that I worked with at Flemington BMW a top rating in all areas. Even though I live in CT, I would highly recommend a visit to this dealership. When you purchase a certified BMW, you can have it serviced anywhere in the country, that is why I came to Flemington BMW for the best internet price on the car that I was looking for in a 200 mile radius. In closing, I would like to add that I saw a similar BMW in CT that was $4,000 more with $5,000 less in options that the one I bought at Flemington BMW. You do the math !!! ----Was it worth the ride ???--- Enjoying my ride !!!! More

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First off, I live in MN and this dealership is in NJ. I found a car I was interested in through Autotrader and contacted the dealership via email. Ralph DelGaudio followed up with me; after a couple emails found a car I was interested in through Autotrader and contacted the dealership via email. Ralph DelGaudio followed up with me; after a couple emails/phone calls back and forth I decided this car was for me (Ralph was very helpful, sent me additional interior pics, etc). From that I point I worked with Vince Dillon to iron out the details and with Howard Fromm on financing through BMW. I decided to fly out, pick up the car and drive it home to MN. Vince arranged for a very pleasant man named Norm to pick me up from the airport. When we got to the dealership the car was exactly as described and I would rate it in excellent condition. Before signing any paperwork Vince and I took the car for a spin and he showed me some of the features (paired bluetooth phone w/car etc.). Signing all of the paperwork with Howard was a breeze, he mentioned the additional warranties, etc. but was not pushy at all. After all was said and done I asked Vince if they sold an Aux cable at the dealership so that I could listen to music on my phone through the car stereo (I didn't think to bring mine...), he gave me his Aux cable out of his car! All in all, I am extremely happy with the car, the purchasing process and everyone that I worked with at Flemington BMW and I would highly recommend them, whether your local or live halfway across the country. More

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It was a very positive experience. I was able to come in and within a few hours, I left with the automobile I wanted at a fair price. Scott also took the time to set up some of the personal settings in my X and within a few hours, I left with the automobile I wanted at a fair price. Scott also took the time to set up some of the personal settings in my X5. This is the fifth BMW my wife and I have purchased since 2003 and we will be back again in the future. More

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My wife and I had a very pleasant buying experience at Flemmington BMW. We found all of the employees to be friendly and smiling, even if they were not dealing with you. Ralph was very helpful with the Flemmington BMW. We found all of the employees to be friendly and smiling, even if they were not dealing with you. Ralph was very helpful with the presale communications via email and the phone. He was professional and easy to deal with. We received a fair price for our trade in and a great price on the vehicle we purchased. Aubrey, while busy on a Saturday afternoon, stayed in constant contact with us as we went through the sales process. Great personality and a pleasure to do business with. Buying a car can be a time consuming experience. In this case, it was not. We appreciate the no nonsense and speed in closing the deal. We highly recommend this dealership. More

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I rate my purchase from Flemington BMW my best car buying experience to date and highly recommend the dealership. Ralph DelGaudio, Internet Sales Advisor, promptly replied to our email queries and directly a experience to date and highly recommend the dealership. Ralph DelGaudio, Internet Sales Advisor, promptly replied to our email queries and directly answered our questions. He referred us to Scott Smith, Client Advisor, who quickly located the exact type of car and package we were looking for, kept me updated of its delivery status, took care of the many small details and made the process easy, fast, and hassle free. Working with Scott has been a pleasure. Everyone at Flemington BMW was friendly and helpful. They lived up to the dealership's excellent reputation. More

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I normally do not write reviews but I wanted to take the time to publicly thank the sales department at Flemington BMW on a most positive sales experience. My Internet contact was Ralph DelGaudio. He was time to publicly thank the sales department at Flemington BMW on a most positive sales experience. My Internet contact was Ralph DelGaudio. He was patient in working with me, answered all my questions and was responsive and professional. My CA was Gerry Vaughan. He was the definition of a professional salesman. He knew his product, was polite and personable and resolved some minor issues on my CPO purchase to my satisfaction. If you need a BMW go to see these guys if you want a good experience. Take it from a satisfied customer. More

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