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Ralph Robaina
Ralph Robaina at Germain BMW of Naples

Ralph Robaina

Finance Manager - Hablo Espanol

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Ralph Robaina

December 27, 2025

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Employee Rating

Excellent, efficient sales process. Helpful service department. Always available for questions. Klevis Toska was our sales representative and he was excellent. More

by Racketr
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Klevis Toska

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Jan 06, 2026

Germain BMW of Naples responded

We’re grateful for your trust and support. Our team takes great pride in delivering exceptional care, and it’s wonderful to know our efforts made a positive impression on your experience. Best Regards, Flavio Galasso General Manager

July 25, 2025

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Employee Rating

Exceptional service, outstanding support, and meticulous attention to detail—truly a flawless and professional experience. More

by Noel O’Leary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Cullinan, Tona Zarrelli, Jeremy Bongle , Danny Mazzeo

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Jul 25, 2025

Germain BMW of Naples responded

Thank you for stopping by to share positive feedback on your sales experience! Your complete satisfaction means everything to us, so we're pleased to know our team provided you with a supportive dealership experience. Don't hesitate to call if there should be anything else we may ever help you with. Enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager

March 04, 2025

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Employee Rating

GERMAIN BMW is the only place I would ever buy my BMw. Klevis is the best salesman. Thank you for your hardworking getting me my Fifth BMW.!! More

by nanciez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Griffith, David Aristich, April Buckley, Flavio Galasso, Klevis Toska , John Casco, Michael Licciardi, Marco Pineros

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Mar 05, 2025

Germain BMW of Naples responded

Your business and trust in Klevis as your Client Advisor are greatly appreciated. We wish you many safe and pleasurable driving miles in your new BMW. Best Regards, Flavio Galasso General Manager

February 02, 2025

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Derrick Brady was just great! He was very friendly, personable, knowledgeable & got us a great deal on our gorgeous barely used Jeep More

by Kristineschaeffer6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Brady

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Feb 04, 2025

Germain BMW of Naples responded

Congratulations on your new ride. We are happy to know that Derrick took great care of you and helped you find the perfect vehicle to meet all your needs and expectations. Best Regards, Flavio Galasso General Manager

January 24, 2025

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They were great to work with to replace my previous BMW. Derrick understood what my wife and I were after and he made it happen with ease. More

by cimacdonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Bongle , Derrick Brady

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Jan 24, 2025

Germain BMW of Naples responded

Great to hear from. It's wonderful to know that you had a great experience with Derrick, and that he ensured that all of your needs and expectations were met. We appreciate your business and look forward to working with you again. Best Regards, Flavio Galasso General Manager

December 02, 2024

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Employee Rating

I purchased a 2022 BMW X3 M40i from Germain. My salesperson was Derrick Brady. I am not a Florida resident, so this added a few extra steps that we needed to work through (FedEx'ing paperwork, More

by ncbrewer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Walker-Hughes , Derrick Brady

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Dec 02, 2024

Germain BMW of Naples responded

Thank you for choosing to work with us here at Germain BMW of Naples. We are happy to know that your experience with Derrick and our team was a positive one and that your experience was the quality Germain experience we work hard to deliver. Enjoy the road in your previously loved BMW. Best Regards, Flavio Galasso General Manager

December 02, 2024

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Employee Rating

Klevis Toska was the salesperson who looked after me at Germain of Naples. He made my purchase of a BMW X1 seamless. More

by Bettyking3020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Klevis Toska

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Dec 03, 2024

Germain BMW of Naples responded

We are overjoyed to know that Klevis ensured your complete satisfaction during your recent sales visit. Enjoy the road in your new BWM. Best Regards, Flavio Galasso General Manager

November 20, 2024

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Employee Rating

Great experience. Smooth transaction. Oscar Matamoros was great. Third time working with him. Kyle Barry was very helpful learning the car’s technology More

by mjsmolenski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Matamoros , Kyle Barry

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Nov 20, 2024

Germain BMW of Naples responded

Our highest priority is your complete satisfaction. Thank you for your continued business and for highlighting Oscar is this kind review. Best Regards, Flavio Galasso General Manager

November 05, 2024

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Employee Rating

Roberto Lopez is an up and coming BEST SALESMAN at Germain BMW Naples. We decided to lease 2025 BMWs and we chose Roberto again to assist us in making the best choices with what was on the “Lot”. H More

by elizabethwelch47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Griffith, David Aristich , Roberto Lopez, Marco Pineros

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Nov 06, 2024

Germain BMW of Naples responded

Elizabeth, thanks so much for your stellar review of Roberto! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your new BMW! Best Regards, Flavio Galasso General Manager

October 06, 2024

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Employee Rating

Recently bought a car from Danny Mazzeo at Germain. He made the remote transaction painless and even delivered the car to our home. Highly recommend Danny and Germain. More

by rick.dudley20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Mazzeo

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Oct 07, 2024

Germain BMW of Naples responded

Thank you for letting us know that Danny met if not exceeded your expectations during your recent remote car buying experience. Enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager

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